Deputy Area Manager - Business Loans - Indirect

5 - 6 years

6 - 10 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Deputy Area Manager - Business Loans - Indirect 
 Job Purpose 
This position is open with Bajaj Finance Ltd. An effective communicator with exceptional relationship management skills and the ability to relate to people at all levels of business and management. This role requires working collaboratively in a multi-disciplinary team environment.  Duties and Responsibilities 
  • All system enhancement, design, development, testing, and rollout with the help of various stakeholders (COE, IT, Ops, etc.).
  • Delivery of volume from service channels such as cashier & call center service.
  • Delivery of volume from new identified channels like digital, CIBIL watch.
  • Daily system/process support to the sales team.
  • Daily business MIS preparation and rollout.
  • Monthly incentive calculation and rollout.
  • Contest calculation and rollout.
  • Liaise with HR team for activities such as R&R, Auto Promotion, IJP rollout, annual and mid-year PMs closure, etc.
  • Track and manage on-roll & off-roll headcount and productivity.
  • Liaise with Risk team for offer generation, policy changes, etc.
  • Classroom training & training over call for any new enhancement or changes in product/processes.
  • Allocation of monthly offer base to sales/call center team.
  • Conducting various business meets such as ZSM/RSM meet, contest-based trips.
  • Managing portfolio metricsensuring collection of early delinquent cases and tracking of EWS location management.
  • Managing various vendorsensuring timely onboarding, calculation of payout, etc.
  • Monthly inputs for SMT reporting and deck preparation.
  • Annual inputs for LRS & AOP deck preparation.

  •  Major Challenges 
  • Major system issues and TAT for resolution.
  • Frequent system changes.
  • Rollout of new system enhancements/customer communication across various channels.

  •  Decisions 
  • NA

  •  Interactions 
  •  Internal Clients: 
  • Connect with various internal departments (COE, Sales, Marketing, Credit, Ops, RCU, Collections & Compliance).
  • Connect with HR department for various activities.
  •  External Clients: 
  • Mapping of market competition and practices.
  • Meeting with external vendors along with IT.

  •  Dimensions 
  •  Financial Dimensions: 
  • Business achievement of Fee / Insurance / Rate as per the target.
  •  Other Dimensions: 
  • Total team size0 to 2
  • Number of direct reports0 to 1
  • Number of indirect reportsNA
  • Number of outsourced employees0 to 2
  • Number of locations1
  • Number of products1

  •  Required Qualifications and Experience 
  • Establishes and maintains professional networks with subject matter experts.
  • This role requires tracking and maintaining business profitability by ensuring all metrics are in control to achieve business targets.
  •  Culture Anchor: 
  • Work Hard – Consistently puts in effort, plans and tracks daily progress to achieve targets.
  • Execute with Rigor – Takes responsibility for meeting targets with focus and effort.
  • Own It – Maintains honesty and fairness in all interactions in line with organization's policies.
  • Act with Integrity.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune