359 Demand Management Jobs - Page 14

Skill required: Talent Supply & Demand - Talent Supply Demand Forecast Designation: Talent Supply Demand Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do "V&A Talent Supply Chain Discipline (TSCD) Integration Lead will serve as the primary talent supply chain discipline point of contact for the V&A and Post Merger Integration teams managing acquisitions into Accenture globally. This person is responsible for providing TSCD expertise to assess the requirements and support needed for each deal from due diligence to stabilization post go live. The V&A TSCD specialist will be responsible for assessing current organization TSCD processes, determining opportunities and priorities to implement standard/customized Accenture tools and processes, and then managing that transition and implementation plan. This will require extensive collaboration with the acquired organization's HR and Operations team, multiple V&A workstreams, as well as MU HR Leads and the TSC CoE. In addition to deep foundational knowledge of the subject matter, our core competencies are strategy, change management, stakeholder management, training and communications. Our team is primarily focused on strategic work engaging with high-level executives but also provides support to the MU delivery teams establishing fit-for-purpose training, processes and reports during stabilization. " What are we looking for "Basic Qualifications (Must-Have Skills/Experience)Education:Bachelor s degree or an additional 4 years of professional experience Work ExperienceMinimum 4+ years of Supply-Demand experience Minimum 5+ years of HR experience Preferred Skill Requirements HR supply demand management experience Experience of delivering HR services to internal/ external clients Experience with understanding of financial implications of workforce, level, contractor usage, etc. as they are filling demand Experience working with executive leadership Experience managing and directing work efforts of multiple teams Experience supporting transitions/mergers/acquisitions Experience working in a virtual environment Professional Requirements Ability to remain confident under pressure and work with project teams collaboratively to address issues Ability to enlist others in activities through a collaborative approach Excellent communication (written/verbal) and interpersonal skills Strong organizational, multi-tasking, and time-management skills Exceptional problem-solving abilities Roles and Responsibilities: " Lead the current state TSC evaluation of new business deal through deep dive discovery sessions Provides an integration recommendation regarding process, tools, resource requirements, cost and timeline based on the business requirements, business case, and Accenture TSCD processes, tools, and guidelines Develops an integration plan and leads the TSCD integration activities through to steady state Works closely with the MU and Global HRP/TP&O/TC/TS/HRSD Leads to ensure current company guidelines are considered in transition plans considering the specific nuances of the new business deal Partners with Recruiting leads to ensure current recruiting processes and tools are considered in transition plans considering the nuances of the new business deal Develops and maintains specific assets appropriate to TSCD diligence and integration planning/execution Liaise with the Client Account HR Team, V&A and Post Merger Integration teams Attend PMI meetings, providing a weekly update to Accenture leadership on the integration status, flagging any risks or issues Ensures TSC items impacting process, system, and people issues are documented/ resolved Facilitates handover from integration team to steady state delivery resources

*** Job description and Responsibilities: As an Account Executive at Stringee , you will be a key driver of our growth, responsible for identifying and closing new business opportunities. Youll represent Stringee in delivering innovative solutions that improve customer experience and business efficiency. Youll work with three strategic products: Cogover a No-code/Low-code AI-powered platform that enables businesses to digitize and customize their operations through drag-and-drop configurationsno coding required. Omni-Channel Contact Center a solution that helps businesses modernize customer service and telesales across voice, chat, email, and social channels. Stringee API – A suite of communication APIs that allows businesses to easily integrate voice calls, video calls, chat, and SMS into their applications or websites—quickly, securely, and flexibly. We're looking for proactive, tech-savvy professionals who are passionate about digital transformation and customer success. *** Responsibilities: Discovery & Needs Analysis - Run deep discovery calls to understand customer pain points, goals, and workflows. - Identify how the product aligns with the prospect's business needs. - Map stakeholders and decision-makers. Product Demos & Consultative Selling - Deliver tailored product demos that speak to use cases and ROI. - Build strong narratives around the value proposition. - Position the product as a solution, not just a tool. Solutioning & Objection Handling - Address concerns around pricing, integrations, scalability, etc. - Work with pre-sales or solution engineers (if needed) to build custom proposals. - Guide prospects through procurement, compliance, and approval processes. Deal Management & Closing - Own the sales cycle from first call to signed contract. - Create proposals, negotiate pricing and terms. - Leverage urgency and decision-making timelines to close deals efficiently. CRM Hygiene & Forecasting - Maintain accurate deal stages and next steps in Cogover CRM - Provide reliable pipeline and revenue forecasts. - Track performance metrics (win rates, deal velocity, ACV). Cross-functional Collaboration - Align with SDRs for pipeline generation strategies. - Provide product feedback to PMs based on prospect objections. - Partner with Customer Success to ensure smooth handover post-sale. Upselling & Expansion (sometimes) - Join with Customer Success to handle renewals, upsells, or account expansion. *** Requirements: Minimum of 3 years of experience in B2B sales , preferably in SaaS, enterprise software, or digital transformation solutions. Proven track record in consulting and selling technology-driven solutions, ideally involving workflow automation, CRM, contact center, or customer experience platforms. Strong understanding of business processes related to customer service, telesales, and operations. Excellent communication, presentation, and client relationship management skills. Highly self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic environment. Experience working in the Indian market with strong local business insights and a relevant network is a plus. Experience engaging and selling to C-level executives is a plus. Ability to work independently while collaborating effectively with cross-functional teams, including technical and product departments. Proficiency in English and Hindi is required; additional regional languages are a plus. *** Remuneration package: Base salary: 5 Lacs PA Commission: 10-15%, no capping Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. *** Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Work one Saturday each month on the first week. Location: 805, 8th Floor, K3, Kosha Kommercial Address, Primal Road, Malad East Mumbai 400097 *** Application package: CV in English (including the certificates, if any) Application deadline: Before Sep 15th, 2025

The Principal Oracle Fusion Cloud Education Lead - Oracle Fusion Supply Chain management (SCM) Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education, driven to learn and teach using modern learning methods in a fast-paced and customer-centric environment. What we love to see/Preferred Qualifications: Passion for training and sharing knowledge! 6+ years of Hands-on experience working in-depth with Oracle SCM Applications. Practical knowledge and consulting experience working with SCM on topics such as Supply Chain Planning Demand Management Supply Planning Sales and Operations Planning Supply Chain Collaboration Inventory Management Materials Management Cost Management Financial and Supply Chain Orchestration Manufacturing Discrete Manufacturing Process Manufacturing Maintenance Asset Maintenance Order Management Order Orchestration Global Order Promising Pricing Configure to Order Logistics Transportation Management Warehouse Management Global Trade Management Product Lifecycle Management Product Development Product Hub Innovation Management Quality Management Procurement Self-Service Procurement Purchasing Sourcing Supplier Qualification Management Procurement Contracts Supplier Portal SCM Analytics Fusion Data Intelligence Sustainability Responsibilities As the Oracle Fusion Cloud Supply Chain Management (SCM) Lead you will join a team of SMEs charged with supporting Oracle Universitys Cloud training content. You will participate in the recording, delivery, and sale of Oracle University (OU) training assets including but not limited to the Cloud Navigator, Cloud Learning Subscriptions, Live Training Sessions, Certification, and content.

What Youll Do We are expanding our NetSuite sales team and therefore looking for enthusiastic and motivated individuals with strong business acumen and exceptional sales ability to join our direct sales team as Sales Representative in the direct sales team. To be successful in this role, you must have strong interpersonal and communication skills, be able to multi-task, and be capable to work in a fast-paced environment. As an Application Sales Representative, you will be responsible for the full sales life cycle. If you have proven experience prospecting and exceeding quota we want you! Develop strategic territory plan for achieving annual quota and business growth by hitting your monthly, quarterly and annual revenue targets. You must be capable to drive demand generation with multi-strategy and orchestrate internal and external resource to achieve pipeline generation goal. You need to be capable and efficient to operate fundamental demand generation activity, social selling, as well as leading large scale of demand generation campaign. Engage with prospective clients to position Oracle NetSuite solutions mainly via emails, telephone, face to face customer in-person and virtual meetings; Prospect, consult and sell business application solutions and related services to prospective new lower mid-market business customers with revenue below 250Mn. Work with your prospects to learn their business, understand their needs and determine how the NetSuite solution can best address their issues; Build successful customer relationship/ partnership and success references in the assigned territory. Capable to maintain Sales forecast accuracy and consistency with in-depth account coverage, deal management and win plan. Be able to effectively and efficiently use internal system to manage pipeline and forecast. Strategic Leadership leverage and orchestrate available internal and external resources including solution consulting, professional services, marketing, industry experts and management to drive success of GTM and Sales execution with Objective to over-achieve quota. Required Skills/Experience What Youll Bring Your enthusiasm, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for: 5 years of relevant experience Hunter mentality with demonstrated success building pipeline, progressing pipeline and wining deals; Be able to think Short Mid- Long term Market Development. Tenacious and extremely results driven. ERP Solutions sales experience is a definite plus; Be capable and Experienced selling to C-level executives and senior management at lower mid-market-sized accounts; Be able to lead strategic discussion with C level leaders. Be eager to acquiring/applying industry expertise successfully in sales cycles Someone who has been recognized for his/her performance and received additional responsibilities and/or promotions; Very strong communication and presentation skills; Mature Emotional Quality, be able to take stress and handle tough business case. You care about creating success for your customer and promote them into happy and reference-able clients.

Min 3 yrs exp in Demand & Supply Exp in Demand Planning,Demand forecasting, SCM, Supply Chain Manegement Rotational shifts WFO call shweta-9999309521 shwetaa.imaginators@gmail.com Required Candidate profile Good communication skills call shweta-9999309521 shwetaa.imaginators@gmail.com

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Operations Team Lead Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsibilities/Authorities Interpret day-to-day business objectives and prepare/execute operational practices/work programs. Ensure proper execution of processes by team Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately May perform data entry or other client related tasks in various systems, as required Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.May make decisions about the day-to-day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling. Includes adjusting work hours as necessary to meet deadlines, e.g., overtime, evening and weekend hours Manage workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from supervisor or workforce planner May perform and/or ensure completion of quality review check on outgoing work (e.g., proof data entry, correspondence, and other tasks) within immediate team to ensure quality, accuracy, and consistency Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.Identify and assist with development of support materials for team use, e.g., training manuals, job aids, and views in databases Prepare and analyze complex reports/information and formulate conclusions Ensure that all of the client responsibilities occur in accordance with the statement of work and service level agreement with client(s) Act as subject matter expert for team members, peers and/or clients as assigned May act as a point of contact for senior client representatives What are we looking for Required to direct work within clear budget guidelines Meet with project managers on large or complex projects to determine format, plan the project timeframe and estimate the projects overtime needs Perform analysis of quality audits; analyze results and develop process improvements to maintain quality deliverables Assist with providing operational statistics and escalate operational issues to supervisor Plan and facilitate weekly (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations; may develop presentation content Exhibits basic competency indicators consistently and effectively:Demand Management Estimating Financial Management Risk Management Scope Management Service Change Management SDS - Standard Delivery Solution Vendor Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom

Project Role :Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Demantra Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelors Degree preferred Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that projects are delivered on time and meet quality standards. Roles & ResponsibilitiesSpearhead Oracle Demantra or Oracle Fusion Demand Management processes with a minimum of 6 years of expertise, focusing on predictive trade planning and Promotions and new product introduction. Implement, support, optimize solutions across Oracle Demand Management, Oracle Supply Planning, Backlog Management, Replenishment Planning Collaborate with business stakeholders to gather and analyze planning requirements Translate business needs into functional designs and configurations. Conduct workshops and requirement-gathering sessions. Utilize advanced querying skills to extract relevant data and derive actionable insights. Possess a deep understanding of Demantra tables or Oracle Fusion Tables, leveraging this knowledge for effective data management and analysis. Professional & Technical Skills: Ability to work in Fusion Demand Management requirement gathering sessions and configuring the system as per customer requirements Strong expertise in predictive trade planning and Deductions and Settlement Management processes within Oracle Demantra. Extensive knowledge of Oracle VCP - Demantra and experience in supporting clients in this domain. Advanced querying skills and a deep understanding of Demantra tables for effective data analysis. Thorough knowledge in understanding customer business, setup and configure Oracle Demantra / Fusion Demand Management, tune the engine Should have done collections into Demantra, run the plan, Setup/ Configuration of Oracle DM/ Business Modeler At least 5 to 10+ years of experience consulting on Oracle Fusion Cloud SCM applications- Oracle Demand Management, Replenishment Planning and Sales & Operations Planning Modules (including gathering business requirements, gap analysis, designing demos, UAT and SIT configuration) Exceptional communication skills Should have proficiency in Plan Inputs / Demand Management and Supply Planning and publish the forecast from Cloud Fusion Planning. Business Communication Ability to work custom PaaS Solutions Ability to coordinate with cross functional teams Should have the ability to work as a Techno Functional Consultant Solution Oriented Mindset Able to travel as needed; up to 60-70% of the time. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Demantra.- This position is based at our Bengaluru office.- A Bachelors Degree or equivalent 12 years work experience If an associates degree with 6 years of work experience is required. Qualification Bachelors Degree preferred

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Demantra Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree preferred Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly within the existing infrastructure. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that align with business objectives. Roles & ResponsibilitiesSpearhead Oracle Demantra or Oracle Fusion Demand Management processes with a minimum of 6 years of expertise, focusing on predictive trade planning and Promotions and new product introduction. Implement, support, optimize solutions across Oracle Demand Management, Oracle Supply Planning, Backlog Management, Replenishment Planning Collaborate with business stakeholders to gather and analyze planning requirements Translate business needs into functional designs and configurations. Conduct workshops and requirement-gathering sessions. Utilize advanced querying skills to extract relevant data and derive actionable insights. Possess a deep understanding of Demantra tables or Oracle Fusion Tables, leveraging this knowledge for effective data management and analysis. Professional & Technical Skills: Ability to work in Fusion Demand Management requirement gathering sessions and configuring the system as per customer requirements Strong expertise in predictive trade planning and Deductions and Settlement Management processes within Oracle Demantra. Extensive knowledge of Oracle VCP - Demantra and experience in supporting clients in this domain. Advanced querying skills and a deep understanding of Demantra tables for effective data analysis. Thorough knowledge in understanding customer business, setup and configure Oracle Demantra / Fusion Demand Management, tune the engine Should have done collections into Demantra, run the plan, Setup/ Configuration of Oracle DM/ Business Modeler At least 5 to 10+ years of experience consulting on Oracle Fusion Cloud SCM applications- Oracle Demand Management, Replenishment Planning and Sales & Operations Planning Modules (including gathering business requirements, gap analysis, designing demos, UAT and SIT configuration) Exceptional communication skills Should have proficiency in Plan Inputs / Demand Management and Supply Planning and publish the forecast from Cloud Fusion Planning. Business Communication Ability to work custom PaaS Solutions Ability to coordinate with cross functional teams Should have the ability to work as a Techno Functional Consultant Solution Oriented Mindset Able to travel as needed; up to 60-70% of the time. Additional Information:- The candidate should have minimum 5 years of experience in Oracle Demantra.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification Bachelors Degree preferred

Role & responsibilities Willing to work in support project Experience in Demand planningand SOP Experience in Inventory Optimization, Demand Supply Planning, Demand Scheduling , Supplier Network Planning Experience in demand and supply model configuration, master data configuration Experience in designing and creating complex planning view Templates At least one full cycle implementation of any of the IBP modules SOP, Demand, Supply and Response, Inventory, Control Tower Demonstrated capability to analyze business and technical requirements and develop solutions to address the requirements.

What You Will Do This role is responsible for generating accurate statistical demand forecasts for the region using Demantra. It involves analyzing large datasets, applying statistical models, and identifying trends to drive forecast accuracy. The individual will collaborate with local market experts and global teams to optimize system usage, adopt best practices, and enhance forecast quality. Strong analytical and influencing skills are essential to align regional practices with global standards and support continuous improvement. Develop and maintain statistical forecasts by leveraging system capabilities, historical data, and advanced analytics to deliver high-accuracy projections. Partner with in-country demand planning experts to refine forecasts for key brands and SKUs, aligning with local market intelligence and business priorities. Collaborate closely as part of Demand Management Center of Excellence (CoE) and the Central Forecasting Team to optimize system usage, adopt best practices, and ensure adherence to governance and training standards. Contribute to global initiatives and lead cross-functional projects as needed. Apply strong influencing and communication skills to align regional practices with global standards, promote adoption of industry best practices, and support continuous improvement initiatives Analyze regional forecast trends and performance metrics (KPIs) to identify gaps, insights, risks, and opportunities that enhance forecast accuracy and effectiveness. Apply strong influencing and communication skills to align regional practices with global standards, promote adoption of industry best practices, and support continuous improvement initiatives. Partner with IT and Analytics teams to co-develop the technology roadmap for demand planning. Drive innovation by utilizing advanced tools such as AI/ML and automation in forecasting. Support scenario planning, exception management, and cross-functional projects. Work with global team to do process mapping and suggest and recommend improvements for S&OP process. What You Need Basic Qualification: A minimum of a Bachelor's degree. Analytics / Data science certifications preferred Fluency in English. Fluency in a second language at international divisions is a plus. Excellent, demonstrated quantitative, analytical and organizational skills Working knowledge of applying statistical principles to improve results Preferred Qualification: Minimum of 5 years working experience in statistical forecasting methods, using Demantra, SAP IBP or proprietary tools. (especially Demantra, DM & AFDM modules) Hands on forecasting and analytics experience with generating forecast, and how to tune and adjust models for better outcomes Strong analytical skills and attention to detail Exhibits a structured problem-solving mindset Experience working across teams in a matrix organization a plus Business experience in product industry, and working with large and diverse product portfolio a plus Ability to work under pressure and work with global stakeholders (as needed). S&OP / Integrated Business Planning knowledge is a plus Experience with SQL a plus

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsManage Client HR People Relations service delivery team and ensure alignment with Clients business and HR strategic objectives. Act as primary connection between Delivery team and Clients HR leadership for specific business lines.May include:design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision. Manages service delivery of People Advisors. Employee Services - More into query/case managementProduces solutions to complex business problems.Develops new concepts and opportunities within their Service Line.Contributes to policy and direction setting.Complies with all Client and Accenture Data Security and Quality requirements.Role Accountability:Is accountable for the results of the Service Line activities to both Accenture and Clients. Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes.Interfaces with other team leads, management and client staff and ensures good working relationships.Ensures the service line operations are efficient and effective and that SLA s are met.Ensure the first class delivery of service to clients.Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. Strong Coaching/ Partnering capability combined with a demonstrated role providing deep insight into HR related mattersScope:Stakeholder Management Change Management Talent Management Demand Management Leadership Development S uccession Planning Journey ManagementDemonstrates excellent client care skills. What are we looking for? Written and verbal communicationMinimum of 6+ years Human Resources generalist experience or business role providing deep insight into HR related matters Minimum of 5+ years HR service delivery management experience Ability to provide on-site support at client locations as needed Demonstrated experience delivering competitive industry best practice HR solutionsExperience creating successful and productive high level working relationships as a means of driving strategy, solution development and services deliverySignificant work experience at executive and/or senior management level (program management, project management and sales experience)Extensive experience in management of global or geographically distributed teams Deep understanding of Accentures business operations and business strategy A high degree of business acumen including an understanding of the financial implications of HR services/ Solutions Ability to support develop HR strategy for global accounts service lineSubstantial knowledge and understanding of client business and industryInnovative problem solving and decision making Critical Thinking Problem ManagementAdvisory and Coaching- Advise client account leadership regarding HR aspects of key business strategies, issues and decisions and potential problem areas- Coach and advise account and engagement leads and employees (when necessary) in people matters relevant to the account and business segment at the worksite- Advise Account leadership in career development activities- Effectively coach/counsel others People Initiatives & Team building- Responsible for coordinating all people program efforts, optimizing employee engagement and work experience, across the accountFacilitate team work and process integration across the teamResponsible for engagement of team membersContribute to a positive work environment and promote teamworkDetermine appropriate HR team model to maximize HR support in context of overall account needsLead/participate in setting account-wide Human Capital Strategy and people initiatives QualificationsA Bachelor degree (or equivalent) OR Bachelor degree with a focus in Human Resources Management or Business Management related discipline.A Human Resources designation/certification preferred. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Account Management and HR Processes- Accountable for Account talent management and development- Develop and implement a clear demand logging process for the account- Be the focal point in coordinating the demands coming from the respective projects within the account- Works closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy - Oversight of Account on-boarding, orientation, integration- Facilitate annual performance management activities for account- Provide performance support and coaching at the worksite- Work with HR Business Partners to evaluate account needs and propose HR solutions- Drives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retention- Provide oversight of all major HR processes from a client perspective- Monitor and evaluate HR trends highlighting implications for the client - Accountable for the coordination and delivery of human resource activities across the account- Act as liaison with appropriate GU/OG/GP HR leadership and other HR teams- Identify People programs to put in place at Account- Participate in recruitment and performance management of HR team members- Provide coaching and guidance on career development of team members (training, supervision, evaluation)Sales Support Support the selling of large complex deals at an appropriate stage in the sales lifecycle Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsManage Client Relations, Service delivery team and ensure alignment with Clients business and HR/Payroll strategic objectives. Act as primary connection between Delivery team and Clients HR/Payroll leadership for specific business lines.May include:design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision. Manages service delivery of People Advisors. Role Accountability:Is accountable for the results of the Service Line activities to both Accenture and Clients.Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes.Payroll experience into US/UK/InternationalStrong Coaching/ Partnering capability combined with a demonstrated role providing deep insight into HR related matters Scope:Stakeholder ManagementChange Management Talent Management Demand Management Leadership DevelopmentSuccession PlanningJourney ManagementDemonstrates excellent client care skills.Expert knowledge and vision for the assigned service line. Produces solutions to complex business problems.Develops new concepts and opportunities within their Service Line.Contributes to policy and direction setting.Complies with all Client and Accenture Data Security and Quality requirementsDesign processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. A high degree of business acumen including an understanding of the financial implications of HR/Payroll services/ Solutions Ability to support develop HR strategy for global accounts service lineSubstantial knowledge and understanding of client business and industryInnovative problem solving and decision making What are we looking for? Written and verbal communicationContribute to a positive work environment and promote teamworkDetermine appropriate HR team model to maximize HR support in context of overall account needsLead/participate in setting account-wide Human Capital Strategy and people initiatives QualificationsA Bachelor degree (or equivalent) OR Bachelor degree with a focus in Human Resources Management or Business Management related discipline.A Payroll certification preferred.Minimum of 11+ years of Payroll experience Minimum of 9+ years of experience in Team/Client managementAbility to provide on-site support at client locations as neededDemonstrated experience delivering competitive industry best practice Payroll solutionsExperience creating successful and productive high level working relationships as a means of driving strategy, solution development and services deliverySignificant work experience at executive and/or senior management level (program management, project management and sales experience)Extensive experience in management of global or geographically distributed teamsDeep understanding of Accentures business operations and business strategyCritical ThinkingProblem ManagementAccountable for the coordination and delivery of payroll activities across the accountAct as liaison with appropriate GU/OG/GP HR leadership and other HR teamsIdentify People programs to put in place at AccountParticipate in recruitment and performance management of HR team membersProvide coaching and guidance on career development of team members (training, supervision, evaluation)Sales Support Support the selling of large complex deals at an appropriate stage in the sales lifecycleAdvisory and Coaching Advise client account leadership regarding Payroll aspects of key business strategies, issues and decisions and potential problem areas Coach and advise account and engagement leads and employees (when necessary) in people matters relevant to the account and business segment at the worksiteAdvise Account leadership in career development activitiesEffectively coach/counsel othersPeople Initiatives & Team buildingResponsible for coordinating all people program efforts, optimizing employee engagement and work experience, across the accountFacilitate team work and process integration across the teamResponsible for engagement of team members Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsShould have minimum 11+ years of in-depth experience/knowledge in Payroll.Should have min 9+ years of experience in Managing Team and Client key stakeholders.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. Account Management and Payroll ProcessesAccountable for Account talent management and developmentDevelop and implement a clear demand logging process for the accountBe the focal point in coordinating the demands coming from the respective projects within the accountWorks closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy Oversight of Account on-boarding, orientation, integrationFacilitate annual performance management activities for accountProvide performance support and coaching at the worksiteWork with client stakeholders to evaluate account needs and propose payroll solutionsDrives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retentionProvide oversight of all major Payroll processes from a client perspectiveMonitor and evaluate Payroll trends highlighting implications for the client Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsManage Client Relations, Service delivery team and ensure alignment with Clients business and HR/Payroll strategic objectives. Act as primary connection between Delivery team and Clients HR/Payroll leadership for specific business lines.May include:design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision. Manages service delivery of People Advisors. Role Accountability:Is accountable for the results of the Service Line activities to both Accenture and Clients.Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes.Payroll experience into US/UK/InternationalStrong Coaching/ Partnering capability combined with a demonstrated role providing deep insight into HR related matters Scope:Stakeholder ManagementChange Management Talent Management Demand Management Leadership DevelopmentSuccession PlanningJourney ManagementDemonstrates excellent client care skills.Expert knowledge and vision for the assigned service line. Produces solutions to complex business problems.Develops new concepts and opportunities within their Service Line.Contributes to policy and direction setting.Complies with all Client and Accenture Data Security and Quality requirementsDesign processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. A high degree of business acumen including an understanding of the financial implications of HR/Payroll services/ Solutions Ability to support develop HR strategy for global accounts service lineSubstantial knowledge and understanding of client business and industryInnovative problem solving and decision making What are we looking for? Written and verbal communicationContribute to a positive work environment and promote teamworkDetermine appropriate HR team model to maximize HR support in context of overall account needsLead/participate in setting account-wide Human Capital Strategy and people initiatives QualificationsA Bachelor degree (or equivalent) OR Bachelor degree with a focus in Human Resources Management or Business Management related discipline.A Payroll certification preferred.Minimum of 11+ years of Payroll experience Minimum of 9+ years of experience in Team/Client managementAbility to provide on-site support at client locations as neededDemonstrated experience delivering competitive industry best practice Payroll solutionsExperience creating successful and productive high level working relationships as a means of driving strategy, solution development and services deliverySignificant work experience at executive and/or senior management level (program management, project management and sales experience)Extensive experience in management of global or geographically distributed teamsDeep understanding of Accentures business operations and business strategyCritical ThinkingProblem ManagementAccountable for the coordination and delivery of payroll activities across the accountAct as liaison with appropriate GU/OG/GP HR leadership and other HR teamsIdentify People programs to put in place at AccountParticipate in recruitment and performance management of HR team membersProvide coaching and guidance on career development of team members (training, supervision, evaluation)Sales Support Support the selling of large complex deals at an appropriate stage in the sales lifecycleAdvisory and Coaching Advise client account leadership regarding Payroll aspects of key business strategies, issues and decisions and potential problem areas Coach and advise account and engagement leads and employees (when necessary) in people matters relevant to the account and business segment at the worksiteAdvise Account leadership in career development activitiesEffectively coach/counsel othersPeople Initiatives & Team buildingResponsible for coordinating all people program efforts, optimizing employee engagement and work experience, across the accountFacilitate team work and process integration across the teamResponsible for engagement of team members Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsShould have minimum 11+ years of in-depth experience/knowledge in Payroll.Should have min 9+ years of experience in Managing Team and Client key stakeholders.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. Account Management and Payroll ProcessesAccountable for Account talent management and developmentDevelop and implement a clear demand logging process for the accountBe the focal point in coordinating the demands coming from the respective projects within the accountWorks closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy Oversight of Account on-boarding, orientation, integrationFacilitate annual performance management activities for accountProvide performance support and coaching at the worksiteWork with client stakeholders to evaluate account needs and propose payroll solutionsDrives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retentionProvide oversight of all major Payroll processes from a client perspectiveMonitor and evaluate Payroll trends highlighting implications for the client Qualification Any Graduation

Job Title - Customer Service Officer & Customer Service Leader (SC-CS-11) PURPOSE OF THE JOB Improve Customer experience for Parts, Repairs and Overhaul Be in charge of managing end-to-end relationship with your Customer(s) for Parts & Repairs sales purpose, from request for quotation (inquiry) managing deliveries of sales orders until payment clearance. ORGANISATION Organisation structure (job belongs to..) Services / D&IS Services Reports directly to: Customer Service Manager Network & Links Position title of connected positions / functional report Internal Business Development, Sales Operations, Engineering, Procurement, Supply Chain, Quality, Finance External Customers MAIN RESPONSABILITIES Describe here main information such as accountabilities, authorities, performance measurements etc. Main responsibilities: MAIN REQUIRED COMPETENCES Educational Requirements Describe the minimum educational requirement/level Mandatory: Business administration or comparable education Local language skills matching Customer Portfolio Desirable: Knowledge of Alstom products and services Experience Describe the knowledge and experience required for this role Mandatory: Experience of 2 years in Customer Serviceor Supply chain Knowledgeable of SAP Sales Delivery module Desirable: Knowledgeable of SAP Material Management module, E-Commerce applications Competencies & Skills Describe the needed skills (technical & behavioral) Customer Delivery performance management Customer relationship management Demand management Materials requirements planning Supply chain information systems Transport and distribution

RESPONSIBILITIES: Plan & organize Projects Plan/organize the delivery of the Project (Business Demands) and its activities in accordance with standard IS&T operating model & process Contribute to optimize delivery model following defined sourcing strategy Propose & implement initiatives to optimize plan / cost / quality Ensure that Project activities follow standard methodology, process and tools Apply templates and records to document Project activities following our standards Lead Demand & Project Log and categorize the demand Identify & assess new business needs for new IIT service development Approve and process Manage & animate the demand management process (engagement & mobilization of stakeholders, resistance management, status follow-up, guaranteeing transversality) Manage the Project plan scope / resources and tasks Manage Project interdependencies Identify and mitigate risks drive out barriers to success, escalate as needed Manage Project staff by providing direction, input and feedback Communicate with Business Partner and other stakeholders in the region to gain community support for the Project and to solicit input to improve the Project Execution & Control Project Prioritize Demand regarding Business Ensure that the Project operate within the approved budget / scope Monitor & report all service management related activities Monitor all budgeted Project expenditures Ensure that all financial and technical records for the Project are up to date Identify and evaluate the risks associated with Project activities and take appropriate action to control the risks Follow-up & support provided to teams in the delivery of services & projects (identification & mobilization of resources, risks management, local/central coordination etc.) Use the Project evaluation framework to assess the strengths of the Project and to identify areas for improvement (lessons learned) Verify Verify the compliance of and validated with business Communicate on the delivery to all stakeholders Send the Satisfaction survey Support Support troubleshoot session when required Support the delivery/service teams to create new service cards EDUCATION Graduated with an engineering degree, preferably in information technology Work experience Minimum of 5-10 years of experience in project management related to industrial informatic investment (project management certifications preferred). You have a some knowledge and experience of network and cybersecurity for Industrial Control System. TECHNICAL COMPETENCIES Strong Experience in project and program Management. IT Skills: PMP and ITBM tools required Network: LAN/WAN CISCO, WIFI, VLAN, DNS, DHCP. Security: Firewall, Proxy, EDR, cloud General: WORD/EXCEL/PROJECT on Windows.

6-month contract (extendable) Hybrid role in Indore, Noida, Bangalore, Hyderabad, Gurgaon, Pune The candidate must visit the office thrice a month. Role: Manage ServiceNow config, client needs, reporting, upgrades & scalable solutions independently.

ServiceNow Business ConsultantIT Business Management (ITBM) Application Portfolio Management Project Portfolio Management Demand Management, Resource Management, and Agile Development CMDB, Service Mapping,ServiceNow certifications in ITBM APM

Job Description: We are seeking a skilled and experienced ServiceNow Business Consultant with a strong focus on IT Business Management (ITBM) and Application Portfolio Management (APM) to join our team. The ideal candidate will work closely with stakeholders to gather requirements, provide strategic consulting, and deliver solutions that align with business goals using the ServiceNow platform. Key Responsibilities: Act as a subject matter expert (SME) on ServiceNow ITBM modules including Project Portfolio Management (PPM) , Demand Management , Resource Management , and Agile Development . Lead the implementation and enhancement of Application Portfolio Management (APM) capabilities within the organization. Collaborate with business stakeholders, IT teams, and ServiceNow developers to gather requirements and design tailored solutions. Provide functional guidance and support during the design, development, testing, and deployment phases. Configure and maintain ITBM/APM modules, dashboards, reports, and performance analytics. Translate business needs into technical requirements and ensure solutions adhere to best practices. Drive adoption and value realization of the ITBM and APM capabilities by conducting user training and workshops. Support pre-sales and proposal efforts as needed, including presenting solutions to clients and contributing to RFP responses. Required Skills and Experience: 5+ years of experience as a Business Consultant or Functional Consultant on the ServiceNow platform. Strong expertise in ITBM modules (PPM, Demand, Resource, Financial Planning, Agile). Hands-on experience with Application Portfolio Management (APM) . Familiarity with CMDB , Service Mapping , and integrations with external systems. Experience in stakeholder management, business analysis, and process design. Excellent communication and presentation skills. ServiceNow certifications in ITBM and/or APM are highly desirable. Preferred Qualifications: ServiceNow Certified Implementation Specialist ITBM ServiceNow Certified System Administrator (CSA) Experience in Agile and Scrum methodologies Background in IT Strategy or Enterprise Architecture is a plus

Novo Nordisk Global Business Services (GBS) India Department - Operations GBS Are you passionate about project management and client servicesDo you thrive in a dynamic environment where you can make a real impactWe are looking for a skilled and proactive Project Manager to join our Operations GBS team. If you have a knack for coordination, relationship building, and digital marketing, this might be the perfect opportunity for you. Read more and apply today! The position As a Project Manager, you will: Act as the single point of contact between Brand Managers, Demand Managers, and the production team, ensuring smooth communication and delivery of requests. Lead meetings with internal customers to understand requirements, present solutions, and agree on delivery scope. Develop detailed project plans, monitor progress, and manage incoming production requests from global brands and affiliates. Coordinate with external advertising agencies and production partners to secure the production and delivery of assets and manage Statements of Work (SOW) and pay-for-service transactions to ensure financial accuracy. Serve as an indicator of customer satisfaction, work volume, and time-to-market, escalating issues when necessary with the ability to multitask, prioritise, and manage time efficiently to meet deadlines and expectations. Qualifications We are looking for a candidate who can bring the following to the table: Master degree or above in relevant area. Experience in a Digital Content Factory and multichannel execution. 5+ years of experience in project management and client services with pharmaceutical industry experience. Familiarity with modular content production, reusability, and tagging. Understanding of marketing automation and multichannel execution concepts. Knowledge of any website CMS platform egAdobe Experience Manager, Word press, Site Core. About the department The role is part of our Operations GBS team, a dynamic and collaborative environment where innovation and excellence drive everything we do. Based in a fast-paced and global setting, the team works across geographies and functions to deliver high-quality solutions. With a strong focus on customer satisfaction, time-to-market, and cost optimisation, we aim to make a meaningful impact on Novo Nordisks global operations. Join us to be part of a team that values diversity, teamwork, and continuous improvement.

Designation: Associate Resource Management Location: Gurugram Experience: 0-1 Year (Freshers can apply) Skills: MS Excel, Good knowledge in HR & Operations Domain Shift Timings: 11 - 8 pm (3 - Days work from office/ 2 - Days work from Home) About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We currently have 4000 + awesome colleagues (in Annalect India) who are committed to solve our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! This is an exciting role and would entail you to Resource Demand and Supply planning and resource optimization Coordinate and communicate with Internal Business stakeholders and hiring managers throughout the resource planning, onboarding and deployment Utilize social media and online recruitment portals to attract and engage potential talents. Maintain and update resource onboarding databases and records. Partner with Business, HR and PMO to support various administrative tasks & reporting. Work closely for resource utilization, bench management and long leave tracking and hiring needs and strategies to maximize resource project engagement This may be the right role for you if you have A full-time graduate degree (Mandatory) 0 to 1 year in resource management / operation management or related field Strong analytical and problem-solving skills Excellent communication skills, both written and verbal Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in Microsoft Excel, Word, and PowerPoint Familiarity with HRMS and Resource Management tool

Urgent opening for Demand Planner Company industry Pharmaceuticals Interested candidates shared resume on Mansi@topgearconsulants.com

Role & responsibilities 1. Gather detailed requirements for businesses (projects, system enhancement requests, availability and disaster recovery requirements, capacity requirements, etc.). Create detailed documentation of business requirements, processes, and solutions. Analyze data to identify trends, patterns, and insights that inform business decisions. Execute intra departmental communication and improvement activities to ensure maximum alignment of the IT with business priorities and facilitate demand capturing. Build an overall demand pipeline on an annual basis as well as in an ongoing basis (mapped against annual plan). Maintain a project priority roadmap aligned with business priority, IT capacity, technical dependencies and ongoing project portfolio under the guidance of Demand Manager Capture new demand in a structured manner having high quality of demands scope and specification in order to have a consistent basis for estimation and scheduling of the implementation. Conduct timely and accurate reporting of all IT demand related issues to Demand Manager. Develop dashboards and regular reports to create transparency and tracking of change requests and projects. Develop and document business process models to illustrate current and future states. Propose and design technical and process solutions that meet business needs and objectives. Work with IT and other departments to implement solutions and ensure they align with business goals. Communicate findings, recommendations, and project updates to stakeholders and executives. Participate in testing and validating new systems and processes to meet business requirements. Identify opportunities for process improvements and contribute to ongoing optimization efforts. Preferred candidate profile 1. Extensive Experience in retail and supply chain industry with insight and understanding of retail technologies and trends Demonstrable experience in managing IT portfolio or Program management office Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches Relevant certification such as PMP is desired Strong analytical & problem-solving skills with ability to with an ability to think tactically as well as strategically while leading cross functional teams Ability to manage stakeholder relationships and to work collaboratively with cross-functional teams /business. Excellent leadership and communication skills with ability to present and communicate effectively with both technical and non-technical audience Ability to manage multiple tasks, deadlines and resolution of issues Strong analytical and problem-solving skills. Proficiency in data analysis tools and techniques. Experience with business process modelling and documentation tools.

Job Title: Demand Planner Department: Supply Chain Key Responsibilities: 1. Sales and Operations Planning (S&OP) Lead and coordinate the S&OP process by providing updated sales forecasts and capacity constraints for operations discussions. Deliver and maintain high forecast accuracy (targeting 75%) at the aggregate SKU level. Supply regular exception inputs and ensure all forecast data is ready for review with the Operations team. 2. FG (Finished Goods) Inventory Control Monitor and maintain FG inventory as per budget guidelines. Analyze and address ageing inventory, performing detailed root cause analysis on top ageing SKUs and proposing actionable preventive plans. Enforce discipline in inventory management and ensure Inventory DRM (Decision Review Meeting) documentation follows approved standards, with monthly meetings for all divisions. Manage undesirable FG inventory, tracking and acting on deviations from KPIs. 3. Theory of Constraints (TOC) Roll-out Lead and implement TOC-based inventory management roll-outs in business divisions. Develop thorough roll-out plans in liaison with Sales and Operations teams, including system integration with IT and baseline data preparation. Ensure flawless go-live execution for TOC initiatives. 4. New Product Development (NPD) Service Collaborate with category teams to ensure NPD launch plans (quantity and date) are integrated into S&OP for effective supply chain preparedness. Review ongoing NPD launches, compare actual demand vs. planned, and drive subsequent actions in S&OP (continue, hold, redistribute supply). Transition successful NPDs to TOC replenishment models for continuous improvement. 5. System & Process Support Identify inefficiencies or improvement areas within the demand planning activity. Develop and implement system/process-based solutions to address any gaps, optimizing efficiency and accuracy. 6. Cross-Functional Engagement Participate in monthly S&OP and inventory DRM meetings for all business divisions. Engage with other departments to communicate risks, mitigation plans, and coordinate demand planning efforts. Attend weekly reviews with supply chain and operations to analyze root causes of service shortfalls, develop timelines for recovery, and deliver RCA (root cause analysis) and action plans for SKUs at risk to senior management. Experience & Skills: 7-10 years of experience, with a relevant post-graduate qualification (MBA, M.Tech preferred). Prior experience in customer-facing roles (sales, marketing, logistics, supply planning/execution) is highly preferred. Previous work in FMCG (Fast-Moving Consumer Goods) environments is an advantage. Demonstrated experience in matrix organizational structures. Proficient with SAP, Power BI, Tableau, and statistical analysis methods. Strong analytical, process improvement, and project management capabilities. Excellent communicator with proven cross-functional stakeholder management skills. This JD aligns with the expectations for strategic, analytical involvement in supply chain, S&OP, inventory control, and new product launches, requiring strong leadership, technical knowledge, and cross-functional communication. Related

Job Description : We are seeking a skilled Oracle Cloud Planning Consultant to join our Oracle Cloud SCM team under the USI-CTS delivery model. The ideal candidate should have hands-on experience in Oracle Supply Chain Planning Cloud , including Demand Planning, Supply Planning, and S&OP (Sales & Operations Planning). This role involves direct collaboration with global clients, translating business requirements into Oracle Cloud solutions. Key Responsibilities : Implement and configure Oracle Cloud Planning modules Demand Planning, Supply Planning, and S&OP. Collaborate with business stakeholders to gather and analyze planning requirements. Design and deliver functional solutions that align with best practices in Oracle Cloud SCM. Lead workshops and CRP sessions with business teams. Perform configurations, create test scripts, and conduct unit/system/integration testing. Troubleshoot functional issues and support clients in go-live and post-production phases. Work closely with technical teams for data integrations, conversions, and reporting. Document functional specs, configuration documents, and user training material. Ensure timely project delivery with adherence to Deloitte and client quality standards. Required Skills : 5+ years of experience in Oracle Supply Chain Planning , with at least 2+ years on Oracle Cloud . Strong knowledge in Oracle Fusion Planning Central , Demand Management , Supply Planning , and Sales & Operations Planning (S&OP) . Experience with data collection and forecasting processes , ATP (Available to Promise) , and supply chain analytics . Familiarity with FBDI templates , OTBI , and BI Publisher reports . Excellent problem-solving and client-facing skills. Understanding of integration points with Oracle Cloud Inventory, Procurement, and Manufacturing.

Customer Service Representative Ghaziabad, UP About Us Ingersoll Rand Technology & Services Private Limited is a 100% subsidiary of Ingersoll Rand s Productivity Solutions Division. Organisation s experienced workforce is committed to producing high quality assembly equipment s and is provided with modern manufacturing & test facilities. All critical operations are done in house. The company has been certified to comply with ISO 9001 since 1996; and has upgraded the systems and is certified with ISO 9001:2015 since 2017. Ingersoll Rand lays great emphasis on pre & after sales service to help customers select appropriate technology and product s to exactly match their applications and requirements as well as to ensure optimum utilisation of equipment s supplied. Ingersoll Rand also manufactures and markets a complete range of accessories and is a solution provider to Indian Assembly Industries. Job Summary The position will manage the customer experience in India by handling and supporting all operational transactions within the assigned territory. They will coordinate the order flow activities across departments and geographical locations in order to ensure we meet our commitments to the customer. Responsibilities Provide a high level of account management to customers. Manage customer orders from placement to invoicing through multiple channels, including E-Mail and websites to ensure 100% customer satisfaction. Work with demand management to satisfy customers required delivery dates. Manage customer expectations by clearly communicating our commitments (i.e. delivery dates or problem resolution), and keeping customers informed of status of orders, issues, etc. Provide customer support for pre order activities (pricing, availability, quoting, technical specifications). Ownership of customer feedback and queries and proactive management of issues through resolution. Process customer orders (promise dates, order entry, collaboration with supply chain and operations). Ensure that all requested support is provided to meet the monthly revenue target. Process claims and product returns in line with the Business Unit policies within the service level objectives and initiate corrective actions. Coordinate cancellation requests with supplier/customer in order to avoid any discrepancy / excess in inventory. Provide support and training to distributors on order entry application. Identify improvements by using Lean Principles methodology. Liaise with plant to improve delivery dates. Respond to technical questions or refer them to appropriate functions. Escalate customer issues requiring more complex cross functional resolution to the IR Corrective and Preventive Action System (IR CAPA) Represent Ingersoll Rand in a professional and courteous manner to customers to ensure service excellence and customer satisfaction Basic Qualifications BE / B.Tech.(Mechanical/ Electrical / Electronics / Instrumentation). Masters degree preferred. 10 - 12 years experience in service / customer facing role Proficient in MS Office applications and experience with ERP systems will be preferred Good level of English, spoken and written Travel & Work Arrangements/Requirements Onsite Work Key Competencies Experience in a customer facing role . Previous exposure to the Technical /Industrial organization preferred Self-motivated, assertive individual, problem solver and teamwork oriented. Understanding operations and the supply demand flow is beneficial. Knowledge of Continuous Improvements tools Ability to communicate clearly and effectively using positive language Important Qualities - professionalism, decision-making, stress tolerance and time-management skills Fluent English is required What we Offer We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the companys success. Yearly performance-based bonus, rewarding your hard work and dedication Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. #LI-GG1 Colorado Resident Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.