Delivery Partner || Pharma /Life sciences

Hi ,

We are hiring Delivery Partner for one of our Prestigious Pharma/Life sciences client .

Type of employment: Permanent

Location: Hyderabad

Experience- 15 years with last 7+ years into Pharma & Life sciences

Looking for a person who is strong on the delivery management with good program management skills

• Should be handling number of accounts in one entity
• Delivery of projects on time
• Cross selling
• Working with the presales team on the P& L
• Should be able to handle Team size - 100+ people

vivitha.d@randstad.in

Key Roles & Responsibilities

• Project Delivery Management:
• Lead the planning, execution, and monitoring of Scientific (R&D, Healthcare) projects and service delivery.
• Ensure projects are delivered within scope, budget, and timeline.
• Develop and maintain project plans, schedules, and budgets.
• Manage project risks and issues, and implement mitigation strategies.
• Monitor and report on project progress, performance, and KPIs.
• Client Relationship Management:
• Build and maintain strong relationships with clients, acting as a trusted advisor.
• Understand client needs and expectations, and ensure service delivery meets or exceeds them.
• Proactively communicate with clients regarding project status, issues, and risks.
• Manage client escalations and resolve issues effectively.
• Team Leadership and Management:
• Lead and mentor project teams, fostering a collaborative and high-performance environment.
• Assign tasks and responsibilities, and provide guidance and support to team members.
• Conduct performance reviews and provide feedback to team members.
• Promote a culture of continuous improvement and knowledge sharing.
• Process Improvement and Optimization:
• Identify and implement process improvements to enhance service delivery efficiency and effectiveness.
• Ensure adherence to IT service management (ITSM) best practices and standards (e.g., ITIL).
• Contribute to the development and maintenance of project management methodologies and tools.
• Financial Management:
• Manage project budgets and ensure financial accountability.
• Track and report on project costs and revenue.
• Identify and implement cost optimization strategies.
• Sales Enablement & Support
• Working with Customer solutions & sales team for pre-sales discussions and proposals
• Participating in pre-sales customers calls for presenting Technical capabilities
• Working with BU Head and sales for business growth strategies.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience (15+ years) in IT service delivery and project management.
• Proven experience (5+ years) in Heathcare domain.
• Good High level understanding of latest UI & Backend technolgies (React, API, Python, Pyspark, cloud databaseS, Gen AI)
• Experience with project management methodologies (e.g., Agile, Waterfall).
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple projects and priorities effectively.
• Experience managing remote or distributed teams is a plus.
• Project Management certifications (PMP, PRINCE2, Agile) are desirable.

Key Competencies

• Leadership
• Project Management
• Client Relationship Management
• Communication
• Problem Solving
• Teamwork
• Strategic Thinking