Delivery Operations Associate Manager

 About The Role  

Skill required: Talent Acquisition - Workday Recruiting

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:12 to 15 years

What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization.

What are we looking for? 7+ yrs experience as a Recruitment Manager?¢ Excellent communication skills, Uses professional, error-free grammar and formatting in emails ?¢Speaks with clarity, warmth, and confidence during virtual interactions.?¢Excellent Written communication Skills?¢ATS/ Job boards/ HCM Workday would be preferred?¢US/Canada recruitment Experience is a Must have?¢High customer service skills

Roles and Responsibilities: Day to Day activity:strategic development and ongoing operation of all Recruitment services under the client account including Workforce planning, Sourcing, Screenin& onboarding . Responsible for leading and influencing the delivery of RPO operational activities, and maintains a strong knowledge of Operational best practices. Recruitment Operational activities include delivery of all Recruitment Dashboards, responsible for the overall maintenance and delivery of all Recruitment services. HR Information Systems, HR Project Management Office, Vendor Management, Continuous Improvement, HR budgets, and all Service Management activities (including measurement of SLAs and OLAs). Comes with US/ Canada recruitment experience & has managed recruitment for these geographies.Must have significant supervisory knowledge in a relevant field, are accountable for operational direction of a complex or large function and have client stakeholder experience.Key responsibilites:?¢ Meet or exceed primary and secondary metric as defined contractually in the client agreement across Talent Aquistion Delivery and across multiple locations?¢ Manage day to day client interactions and communications representing Accenture in front of client Senior Leadership ?¢ Manage overall operations budget and maintain cost to serve and ensure we are meeting the project financial targets and are operating at optimal level within budget?¢ Mentor and develop operations managers to take up greater responsibilities within the deal and across the organization?¢ Develop and deploy process improvement initiatives and process optimization projects within the deal?¢ Provide overall direction to the projects to ensure smooth operations and also ensuring client issues are handled with utmost urgency and care?¢ Participate in various strategy and tactical session and provide overall operational direction to support the strategy and vision of the organization?¢ Responsible for completing transition of new projects smoothly in conjunction with Mobilization and Transition team and ensuring stable/capable operations within 90 days of go live?¢ Lead Operational Excellence initiatives within the Service Delivery Organization
 Qualification Any Graduation