8 - 13 years
13 - 17 Lacs
Posted:8 hours ago|
Platform:
Work from Office
Full Time
Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team
Responsible for tracking and driving all process parameters critical to quality for process delivery
Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training
Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met
Graduate or Postgraduate in any discipline with a minimum of 8 - 15 years of experience in Talent and Transformations (HRO EDM, Payroll, HR Back Office, Talent Management and Recruitment)
Proven experience in creating and developing value propositions, business cases, and industry-specific offerings
Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines
Proficient in supporting the sales team in building compelling business cases for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes
Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments
Experience working in a BPO/Shared Services environment with exposure to Global Clients
Proven experience in understanding of end-to-end HRO / HR Service.
In-depth process knowledge in central finance reporting, management reporting and reports
Ability to influence people internal/external customers, Operations and Finance partners
Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
IBM
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