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INDIRA GANDHI INTERNATIONAL AIRPORT (IGIA)
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AGM - HR&FMS, UP Smart Metering

AGM - HR&FMS, UP Smart Metering

INDIRA GANDHI INTERNATIONAL AIRPORT (IGIA)

12 - 14 years

13 - 17 Lacs

varanasi bengaluru

Posted:22 hours ago| Platform:

Apply

Skills Required

housekeeping networking talent acquisition hris employee engagement esic talent management facility management employee relations recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

The AGM - HR & FMS is responsible for leading and managing Human Resources and Facility Management Services (FMS) functions for Smart Metering business, ensuring timely talent acquisition, employee engagement, regulatory compliance, and operational excellence. The incumbent is responsible for fostering a productive and harmonious work environment, driving workforce capability and we'll-being, maintaining high standards in infrastructure services, and safeguarding plant assets through robust security protocols.

ORGANISATION CHART

CHRO - Energy --> AGM - HR & FMS

KEY ACCOUNTABILITIES

Responsibilities

Key Performance Indicators (KPIs)

Workforce Planning, Talent Acquisition & Mobilization

Finalize Annual Operating Plan (AOP)-linked manpower projections in collaboration with Operations and Project teams.
Lead timely sourcing, onboarding, and field deployment of off-roll workforce via vendor-managed models.
Mobilize manpower across 22+ districts, ensuring fulfillment SLAs and availability of installation teams in line with meter rollout targets.
Monitor workforce adequacy and proactively address shortages, churn, and redeployment requirements through dashboards and reviews.

Time-to-fill critical positions
Fulfillment vs. sanctioned manpower ratio
% SLA adherence in vendor-supplied off-roll workforce

Onboarding, Compliance & Off-Roll Workforce Governance

Govern end-to-end onboarding, documentation, and induction for off-roll manpower ensuring pre- and post-joining compliance (ID, contracts, bank, PF, ESIC).
Act as principal employer SPOC for legal compliance including CLRA, PoSH, minimum wages, attendance, and vendor audits.
Monitor workforce attrition, absenteeism, and performance reports in coordination with project managers and third-party agencies.
Drive digitization of onboarding, attendance tracking, and field workforce lifecycle management using HRIS and reporting tools.

Compliance audit score (internal/statutory)
Attrition and absenteeism % of off-roll workforce
No. of non-compliance issues/legal escalations

Talent Management & Development

Facilitate goal setting, performance monitoring, and training needs identification for both on-roll and field workforce.
Coordinate development interventions focused on field productivity, metering technology, and health & safety awareness.
Institutionalize internal mobility mechanisms (eg, IJP) and support functional leaders with resource planning and upskilling initiatives.

Timely goal-setting and mid-year reviews
TNI coverage vs planned
Learning hours per employee

Industrial & Employee Relations Management

Drive employee connect mechanisms across regions, including grievance redressal forums, helplines, field visits, and skip-level meetings.
Engage proactively with vendors and field supervisors to prevent IR risks and ensure a harmonious labor environment.
Execute engagement activities including townhalls, R&R, and field team recognition tailored to off-roll and dispersed workforce dynamics.

No. of man days lost
Contractor compliance
Grievance resolution TAT

KEY ACCOUNTABILITIES - Additional Details

Responsibilities

Key Performance Indicators (KPIs)

HR Operations

Oversee the seamless execution of HR administrative processes, including employee handovers, transfers, confirmations, and exit management.
Drive timely clearance and full & final settlements, coordinating with relevant functions to avoid process delays and maintain compliance.
Monitor adherence to TATs for operational HR workflows, including onboarding, document verification, service letters, and data updates in HRIS platforms.

HR operations SLA adherence (onboarding, F&F, transfers)
Accuracy of HRIS data
Documentation completeness

FMS Management

Oversee facility management for smart metering offices and support locations, including housekeeping, transport, canteen, and event management.
Define SLAs and conduct periodic reviews of facility vendors to ensure service quality, cost efficiency, and regulatory compliance.
Plan and supervise transport and vehicle fleet management, ensuring availability, maintenance and compliance with safety norms.
Coordinate logistics and hospitality for internal events, business reviews, and VIP visits, ensuring smooth execution and stakeholder satisfaction.

SLA Adherence
Housekeeping audit compliance score

EXTERNAL INTERACTIONS

External Auditors, Contractors, Training Partners
Vendors, Service providers

INTERNAL INTERACTIONS

COO, HODs, Group HR
F&A, IT, SSC, Legal

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

Team Size: 6 Team Members, 6000+ off-roll employees

EDUCATION QUALIFICATIONS

MBA in HR or Postgraduate degree in HR/Business Administration

RELEVANT EXPERIENCE

12-14 years of experience in handling HR functions and administration works

COMPETENCIES

FMS Standards Acquaintance (Proficient)
Event Management (Proficient)
Building Maintenance Management (Proficient)
Hospitality Management (Proficient)
Travel and Transportation Management (Proficient)
Financial Planning and Budgeting (Proficient)
Infrastructure Management (Proficient)
Technology and Automation (Practitioner)
Vendor and Contract Management (Proficient)
Cost Optimization (Proficient)
Recruitment Strategy and Planning (Proficient)
HR Analytics (Proficient)
HR Technology (Proficient)
PMS Framework Design (Proficient)
Employee Relations Compliance (Proficient)
Employer Branding (Practitioner)
Business Partnering (Practitioner)
Employee Engagement (Proficient)
Workforce Planning (Proficient)
Training Program Delivery and Execution (Proficient)
Instructional Design (Proficient)
Diversity, Equity and Inclusion (Proficient)
Recruitment Operations and Onboarding (Proficient)
Training Need Analysis (Proficient)
Teamwork & Interpersonal influence
Stakeholder Focus
Planning & Decision Making
Execution & Results
Networking
Personal Effectiveness
Social Awareness
Strategic Orientation
Problem Solving & Analytical Thinking
Entrepreneurship
Capability Building

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INDIRA GANDHI INTERNATIONAL AIRPORT (IGIA)

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AGM - HR&FMS, UP Smart Metering