Skill required:
Talent & HR - Talent Management
Designation:
Delivery Lead Associate Director
Qualifications:
Any Graduation
Years of Experience:
18 to 28 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent & HR process Support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes: strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards.
What are we looking for?
- Account Management and HR Processes
- Drive HR Transformation across the value stream
- - Accountable for Account talent management and development
- - Develop and implement a clear demand logging process for the account
- - Be the focal point in coordinating the demands coming from the respective projects within the account
- - Works closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy
- - Oversight of Account on-boarding, orientation, integration
- - Facilitate annual performance management activities for account
- - Provide performance support and coaching at the worksite
- - Work with HR Business Partners to evaluate account needs and propose HR solutions
- - Drives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retention
- - Provide oversight of all major HR processes from a client perspective
- - Monitor and evaluate HR trends highlighting implications for the client
- - Accountable for the coordination and delivery of human resource activities across the account
- Professional Qualities
- HR Operations Experience
- Good oral and written communication skills
- Ability to identify and effectively use resources
- Excellent customer service skills
- Operational Excellence skills
- 18+ years of experience managing employee life cycle processes
- Critical Thinking
- Thorough understanding of the Service Line.
- Thorough understanding of Business Process Outsourcing
- Outside In perspective.
- Automation & HR digital Transformation experience
- Service Delivery Experience
- Multi-cultural awareness.
- English required
- Business Case Development
- Business Operations Management
- Business Process Design
- Business Process Implementation
- Operations Management
- Problem Solving
- Process Architecture
- Quality Management
- Service Quality Management Roles and Responsibilities:
- This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture
- It requires development and execution of strategy to achieve key business objectives in area of responsibility
- Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters
- Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments
- Decisions have a major and lasting impact on areas outside of own responsibility
- Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts, Any Graduation