Delivery Head

Job Title: Head of Delivery - IT Services

Key Responsibilities

• Oversee end-to-end delivery of IT services and technology solutions for clients
• Manage large, complex technology implementation projects across multiple domains
• Develop and maintain strategic delivery frameworks and methodologies
• Ensure consistent quality, timeline adherence, and client satisfaction
• Lead and mentor delivery teams across different technology streams
• Drive operational excellence and continuous improvement in service delivery
  

Required Qualifications

• Bachelor's/Master's in Computer Science/Engineering or related field
• 12-15 years of IT services delivery experience
• Proven track record of managing large, complex technology projects
• Strong understanding of global IT service delivery models
• Expertise in project management and service delivery methodologies
• Advanced leadership and stakeholder management skills
  

Technical Skills

• Comprehensive knowledge of enterprise IT infrastructure
• Expertise in ITIL, Agile, and other service management frameworks
• Understanding of emerging technologies like cloud, AI, and digital transformation
• Strong analytical and problem-solving capabilities
  

Core Technical Competencies

• Advanced Java SE/EE programming
• Comprehensive OOP and design pattern expertise
• Multithreading and concurrency management
• Deep JVM performance tuning and optimization
• Advanced memory management techniques
  

Architectural Skills

• Microservices architecture design
• Enterprise application development
• Complex system integration
• Cloud-native application development
  

Framework Proficiencies

• Spring Boot, Spring Framework
• Hibernate ORM
• RESTful API design
• Apache Kafka integration
• JUnit, Mockito for testing
  

Advanced Technical Areas

• High-performance application development
• Scalable distributed systems
• Performance profiling and debugging
• Security implementation
• Container and serverless technologies
  

Professional Capabilities

• Code review and mentorship
• Technical architecture design
• Performance optimization strategies
• System design and solution architecture
• Technical problem-solving at enterprise scale
  

Desired Competencies

• Strategic thinking and business acumen
• Excellent communication and interpersonal skills
• Ability to manage global, cross-functional teams