Delivery Excellence Lead

18 years

0 Lacs

Posted:20 hours ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

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Notice Period: Immediate joiner/ Serving notice with less than 45 days/Notice is less than 45 days




Role Overview:

Delivery Excellence Lead




Key Responsibilities:

  • Champion the

    Delivery Excellence charter

    and ensure consistent implementation across business units.
  • Design, implement, and institutionalize

    delivery governance and quality frameworks

    to drive operational efficiency and compliance.
  • Lead

    maturity uplift initiatives

    across accounts, focusing on process standardization and continuous improvement.
  • Drive

    data-driven analytics and insights

    to enhance delivery performance and predictability.
  • Partner with delivery leadership to identify risks, implement mitigation strategies, and improve service quality.
  • Promote

    Lean, Six Sigma, and process improvement practices

    across teams to strengthen delivery capabilities.
  • Enable

    performance measurement and reporting frameworks

    to support management decision-making.




Must-Have Skills:

  • Strong expertise in

    delivery governance, quality management, and risk frameworks

    .
  • Proven experience in

    process improvement

    using

    Lean/Six Sigma

    or similar methodologies.
  • Ability to manage

    large-scale, multi-account environments

    with diverse delivery models.
  • Strong analytical mindset with proficiency in

    data-driven performance measurement

    and insights generation.
  • Excellent stakeholder management, communication, and change leadership skills.

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