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Mastech Digital
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Delivery Excellence Lead

Delivery Excellence Lead

Mastech Digital

18 years

0 Lacs

chennai tamil nadu india

Posted:20 hours ago| Platform:

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Skills Required

governance drive risk management data design efficiency standardization analytics leadership strategies service lean sigma measurement reporting support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Experience:

Department:

Budget:

Notice Period: Immediate joiner/ Serving notice with less than 45 days/Notice is less than 45 days

Role Overview:

Delivery Excellence Lead

Key Responsibilities:

Champion the
Delivery Excellence charter
and ensure consistent implementation across business units.
Design, implement, and institutionalize
delivery governance and quality frameworks
to drive operational efficiency and compliance.
Lead
maturity uplift initiatives
across accounts, focusing on process standardization and continuous improvement.
Drive
data-driven analytics and insights
to enhance delivery performance and predictability.
Partner with delivery leadership to identify risks, implement mitigation strategies, and improve service quality.
Promote
Lean, Six Sigma, and process improvement practices
across teams to strengthen delivery capabilities.
Enable
performance measurement and reporting frameworks
to support management decision-making.

Must-Have Skills:

Strong expertise in
delivery governance, quality management, and risk frameworks
.
Proven experience in
process improvement
using
Lean/Six Sigma
or similar methodologies.
Ability to manage
large-scale, multi-account environments
with diverse delivery models.
Strong analytical mindset with proficiency in
data-driven performance measurement
and insights generation.
Excellent stakeholder management, communication, and change leadership skills.

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