761 Debt Recovery Jobs - Page 17

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

The Company. MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada, As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years, Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal, As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact, MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row, We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background, THIS IS A FULL-TIME POSITION, BASED IN OUR BANGALORE, INDIA OFFICE AND REPORTS DIRECTLY TO SR. RELATIONSHIP MANAGER-LOAN SERVICING. THE ROLE. As a Global Loan Recovery Specialist, You Will Be The First Point Of Contact And The Voice Of The Company In Interactions With Defaulted Borrowers. Your Primary Responsibility Will Be To Recover Defaulted Loans By Finding Effective Resolutions For Loan And Payment-related Concerns While Delivering a Superior Servicing Experience. Your Goal Is To Find Effective And Empathetic Solutions To Loan And Payment-related Challenges, Ensuring a Balanced Approach Between Recovery And Customer Satisfaction. This Includes, But Is Not Limited To. Initiating outbound phone calls and email correspondence with defaulted borrowers to ensure timely and effective collections and applying problem-solving and negotiation skills to resolve customer and account-related issues successfully. Evaluating past history of accounts and determining the best next steps for recovery efforts (payment plan, settlement, arbitration, third-party collections, etc). Preparing files for legal action or third-party collection activity. Understanding our product line and explaining loan features, terminology, and payment logistics to borrowers. Creatively utilizing resources to establish contact with delinquent borrowers, including conducting skip tracing, reference calls, and other research to achieve contact and establish a positive relationship. Analyzing trends in delinquent accounts and communicating findings to improve overall team performance. The Qualifications. Bachelor’s degree in business, finance, or a related field. 3+ years of customer-centric experience within a high-touch, fast-paced environment focused on the servicing and repayment of financial products. Prior collections work experience within financial services/B2C and/or higher education industries is highly advantageous, though a solid understanding of financial services functions is essential. Knowledge of applicable laws and regulations related to debt collection and recovery is a plus. Strong interpersonal, communication, and listening skills, with comfort in connecting with customers via phone, email, and chat. Excellent negotiation skills with a proven ability to apply critical thinking to complex problems for timely and effective resolution. Ideally possessing a background incorporating investigative research. Empathetic, collaborative, and highly accountable, A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations!. In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything, Show more Show less

Hiring 'Assistant Manager - BPO Operations' at Vadodara Greetings from Baroda Global Shared Services Ltd. Job details Company: Baroda Global Shared Services Ltd. (BGSS) Job location: Vadodara (GJ) Position: Assistant Manager - Operations Job type: Permanent Work Mode: Work From Office Salary: Upto Rs.5 LPA Job description Supervise, coach and develop team of associates to ensure efficiency of the department, satisfaction of customers and clients, and to maximize team performance Actively manage performance; identify training needs and provide post-training support Distribute assignments and coordinate work activities Perform other leadership duties such as ensuring time worked is approved and entered on time, performance reviews are conducted and new staff are recruited on time Engage with Internal & external stakeholders to improve quality of service on Cost, Quality, & Turn Around Time Design and implement operational strategies to drive growth, improve customer satisfaction, and maximize operational efficiency Collect, analyse, and interpret data to identify key performance indicators (KPIs) and measure operational effectiveness Preferred candidate profile Education: Any Graduate Experience: Min. 3 to 6 years of relevant experience in handling in BPO operations Ready to relocate to Vadodara (Gujarat) Immediate joiner Interested candidates who find themsevles suitable for this job opening, can their shared their updated resumes to: kapil.gautam@bgss.in and harshavardhan.date@bgss.in Mail subject line: " Applying for Asst. Manager - BPO Operations | Vadodara"

Locations: Zonal Collections Head (South) Bangalore | Collection Manager (Recovery) Guwahati | Collection Manager Gwalior (MP) | Role Highlights: Responsible for managing auto loan (4-wheeler) collections portfolio Ensure legal compliance, debt recovery, and asset repossession Handle vendor management, audit controls, and team performance Daily MIS reviews and high-resolution achievement on 30+ & 90+ DPDs Requirements: Must have experience in Auto Loan Collections (4-wheeler) Good English communication (essential for Managerial roles) Skills & Competencies: Strong stakeholder & vendor management Target-oriented mindset Legal understanding of repossession/compliance Proficient in productivity reporting and field collections Apply Now: Send your resume simran.goyal@in.experis.com For details, contact: 8383087401

Role: Field Officer Vertical: Collection Services Business Line: HDFC Bank Product: Collections Function: Collections Reports to: Center manager Exp in Years Min: 1 Max: 5 Job Role: HDB Finance is seeking a dynamic and results-driven Agency Manager to join our team. As an Agency Manager, you will play a crucial role in building and leading a team of agents, driving business growth, and ensuring the achievement of Collections targets. This role offers an exciting opportunity for individuals with a passion Role & responsibilities 1 . Team Leadership : -Recruit, train, and manage a team of agency executives. -Provide guidance, coaching, and motivation to the team to achieve Collections goals. -Monitor and evaluate the performance of Field Executive and implement improvement plans when necessary. 2 . Collections Strategy : -Develop and implement effective Collections strategies to drive business growth. -Set Clear Collection targets and KPIs for the team and ensure they are met or exceeded. 3 . Relationship Management : -Build and maintain strong relationships with clients and key stakeholders. -Collaborate with other departments within the organization to ensure seamless customer service and support. 4 . Compliance : -Ensure that the agency operates in compliance with all relevant laws and regulations. -Stay up-to-date with industry trends and changes in policies. 5 . Reporting : -Prepare regular Collections reports and provide updates to senior management. -Analyze Collections data to identify trends and opportunities for improvement. - Coordinating with agencies for collections. - Visiting high value customers for collections. - Maintaining the Collections MIS of agencies and own allocation Interested Candidates Please share resume at below email ID. Contact Details- rahul.kumar@hdbfs.com Contact Person - Rahul Kumar Mobile No- 7980481969

JOB DESCRIPTION HDB Financial Services Ltd Position: Telecalling/ Senior Telecalling Officer Work Experience: 0-4 years Qualification : Graduation Location: Stephen House (Kolkata) CTC- Depending upon experience / Freshers Skills- * Good communication skills. * Should be comfortable in Oriya and Basic English * Should have a typing speed of atleast 15 w.p.m. * Linguistic profile have an added advantage. Job Responsibilities- * Loan recovery/Collections. * Making awareness calls to the customers regarding repayment of loan. * Following up with the customers regarding payment. * Target Based tele-collections job with no sales. * Day shift Job. * 6 days working. Role & responsibilities Preferred candidate profile - Candidates who are well versed with Oriya language will be preferred. Perks and benefits PF & ESIC Contact person- Rahul Kumar (HR) Email ID- rahul.kumar@hdbfs.com Phone Number- 7980481969 Address- HDB FINANCIAL SERVICES LTD, HDB Financial Services 6th floor, Thapar House,25 Brabourne Road,Murgighata,B.B.D. Bagh, Kolkata - 700001

Lead and manage team of field collection officer across assigned locations. Train the field officers in collection tactis, legal escalations, protocol and digital recovery tools. coordinate bulk assignments of cases to external counsel, ensure eccurate documentation of adherence to protocols, Experience in handling legal cases civil/criminal laws.

Hiring For Gujrati Candidates No. Of Openings: 40 Process = COLLECTION *HSC Freshers can apply Salary: 16K In Hand, 20K CTC Shift = 9 to 6 Any 1 Rotational off

Hiring For Collection MT Position Salary : Upto 7 lpa location : Gurugram Shifts : US Night Week Off : Sat/Sun Working days : 5 Cabs : One Side Bonus : 10% On Fixed Salary For More Queries Whatsapp ur Cv Hr Sarabjeet@8882003944 Required Candidate profile Any grad With Minimum 3 Years Of Exp In Collections Can Apply For More Queries Whatsapp ur Cv Hr Sarabjeet@8882003944

Key Responsibilities: Working with Talent Acquisition leads to support operational activities across programs Will partner with Zoho systemsexpert and liaise activities in support of launching learning and TMinterventions Ensure smooth execution ofcommunication , timely closure of logistics and information supportingtool support , program roll out and closure Support build and development ofplaybooks on confluence Requirements Bachelors or masters degree in human resources,Business Administration or a related field Minimum of 1-3 years of experience in Learning ora related field Excellent verbal and written communication skills

Candidate must have experience in any customer service international/US /UK voice process or first/third party collection process Exp 9 months - 1 yrs mandatory Salary upto 38k Call Fatima - 9990683423 Required Candidate profile Excellent Communication skills Perks and benefits incentives

Role & responsibilities To visit in the banks to take new NPA cases in our companys name for recovery. To assign the work to the subordinate staff and monitor them on daily basis. To take the reporting from their staff by email/as per company norms. To visit the banks to know about the bankers feedback about our staffs working. To visit defaulting borrowers (high value) for pressurizing them to pay the Banks dues and further follow-up with them for settlement with the Bank. To know their borrowers financial position and willingness to pay the bank's dues & assess the market value/status of the property mortgaged. To Visit their mortgaged property for survey and knowing its status, market value, occupancy etc. , and take its photo for company and Bank reporting purpose. In case borrower does not deposit any money (within limited time), push the process further for seizing the mortgaged property (with police and magistrate help) after obtaining DMs orders (legal process). Finding buyers for the property, assist the Bank in auctioning the same and recovering the banks dues. Raising the bills to banks (through our Delhi office) as per their respective fee schedules and getting our payment from banks. To call the banker to know the status of each case and remove hurdle (if any) and move forward to push the cases towards finality. Thereby help in growing the business in the area allocated To make 6-7 visits per day, send google location from each site, and send daily report to Head office through whats app and email. Preferred candidate profile Minimum 7 - 10 year of relevant recovery experience. Should have own vehicle to commute. Should have experience of team handling from 4-5 people Excellent communication in regional language. Should be willing to travel to different locations across state. Candidates having DRA certificate are first preferable. Preferred Sarfesi experience or, BANK RECOVERY/ CREDIT CARD/INSURANCE.

Work Model Location: Noida/Mumbai/Ahmedabad Model: Hybrid Shift Timings: US Shift (7:30 PM to 5 AM IST) Job Overview: We are seeking a detail-oriented and proactive credit control specialist to join our finance team. The ideal candidate will be responsible for managing customer credit accounts, ensuring timely collection of outstanding debts, and maintaining accurate financial records. This role requires excellent communication skills, strong analytical abilities, and a commitment to maintaining positive customer relationships while ensuring effective credit control. Roles & Responsibilities: Chasing debts via calls and emails. Manage and monitor customer credit accounts to ensure timely payment of outstanding invoices. Working on Aged Debt report. Daily aged debt chasing. Working on Unallocated cash. Maintain accurate records of all customer interactions, payment details, and collection efforts. Prepare and distribute regular reports on accounts receivable status, aging, and collection progress. Must haves: 3+ year(s) of post-qualification experience with credit controlling. Proven experience in accounts receivable, credit control, or a similar finance role. Strong understanding of accounting principles and credit management. Excellent communication and negotiation skills. High level of accuracy and attention to detail. Proficiency in Microsoft Excel and accounting software (e.g., SAP, Oracle, QuickBooks). Ability to work independently and as part of a team in a fast-paced environment. Qualifications : B.com/MBA/M.com/ CA/ACCA/CMA/CFA What We Offer Joining QX Global Group means becoming part of a creative team where you can personally grow and contribute to our collective goals. We offer competitive salaries, comprehensive benefits, and a supportive environment that values work-life balance .

Responsibilities: Individually driving Collections activity & achieving the Weekly, monthly, quarterly & yearly targets while maintaining excellent Customer service. Build collection status dashboards Working on improving the collection Strategies & methods to improve customer interactions. Plan and execute new process improvement projects. Setting and meeting performance targets Optimizing Collections performance & ensuring ways to save Cost. Problem solving ability & ensuring highest level of customer satisfaction. Educational qualification Required: Graduated in Finance or Business Administration or equivalent.

We are hiring candidates for bpo company education in 12th fresher and exp both can apply salary for fresher upto 21000/month for Dra certified candiadte salary upto 30k/month Good communication skills required Language: Eng & Kannada/Malayalam/Tamil

Description We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients. Responsibilities Conducting collection activities for overdue accounts Maintaining accurate records of collections and payments Communicating with clients regarding their outstanding balances Negotiating payment plans and settlements Preparing reports on collection activities and outcomes Collaborating with the finance team to ensure accurate billing and account information Following up on payment commitments and ensuring compliance Skills and Qualifications Strong communication and negotiation skills Ability to manage time effectively and prioritize tasks Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Knowledge of collection laws and regulations in India Experience with accounting software and databases Strong analytical and problem-solving skills Attention to detail and accuracy in record-keeping

Description We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients. Responsibilities Conducting collection activities for overdue accounts Maintaining accurate records of collections and payments Communicating with clients regarding their outstanding balances Negotiating payment plans and settlements Preparing reports on collection activities and outcomes Collaborating with the finance team to ensure accurate billing and account information Following up on payment commitments and ensuring compliance Skills and Qualifications Strong communication and negotiation skills Ability to manage time effectively and prioritize tasks Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Knowledge of collection laws and regulations in India Experience with accounting software and databases Strong analytical and problem-solving skills Attention to detail and accuracy in record-keeping

Description We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients. Responsibilities Conducting collection activities for overdue accounts Maintaining accurate records of collections and payments Communicating with clients regarding their outstanding balances Negotiating payment plans and settlements Preparing reports on collection activities and outcomes Collaborating with the finance team to ensure accurate billing and account information Following up on payment commitments and ensuring compliance Skills and Qualifications Strong communication and negotiation skills Ability to manage time effectively and prioritize tasks Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Knowledge of collection laws and regulations in India Experience with accounting software and databases Strong analytical and problem-solving skills Attention to detail and accuracy in record-keeping

Job description: Associates with minimum 1 - 3 years of experience to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. Good communication skills with commercial/ corporate banking experience into Recoveries/ collections. Experience in Commercial / Corporate banking is mandatory. Candidates should have worked in international geographies (US/ UK/ AUS). Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing. Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. A customer relationship - Focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required

Description We are seeking a motivated Collection Executive to join our team at JSFB in India. The ideal candidate will be responsible for managing the collection of outstanding debts from customers while maintaining positive relationships. This role is suitable for candidates with 0-4 years of experience in collections or related fields. Responsibilities Contact customers to collect outstanding debts and payments Negotiate payment plans and settlement options with customers Maintain accurate records of customer interactions and payment agreements Prepare and send collection letters and legal notices as necessary Resolve customer queries and disputes related to payments Collaborate with the finance team to report on collection progress and challenges Follow up on overdue accounts and escalate issues when necessary Adhere to regulatory requirements and company policies regarding debt collection. Skills and Qualifications Strong communication and negotiation skills Proficient in Microsoft Office Suite (Excel, Word, Outlook) Familiarity with debt collection laws and regulations in India Ability to handle difficult conversations with professionalism Excellent problem-solving skills Attention to detail and strong organizational abilities Basic understanding of accounting principles is a plus Ability to work independently and as part of a team.

Description We are seeking a motivated Collection Executive to join our team at JSFB in India. The ideal candidate will be responsible for managing the collection of outstanding debts from customers while maintaining positive relationships. This role is suitable for candidates with 0-4 years of experience in collections or related fields. Responsibilities Contact customers to collect outstanding debts and payments Negotiate payment plans and settlement options with customers Maintain accurate records of customer interactions and payment agreements Prepare and send collection letters and legal notices as necessary Resolve customer queries and disputes related to payments Collaborate with the finance team to report on collection progress and challenges Follow up on overdue accounts and escalate issues when necessary Adhere to regulatory requirements and company policies regarding debt collection. Skills and Qualifications Strong communication and negotiation skills Proficient in Microsoft Office Suite (Excel, Word, Outlook) Familiarity with debt collection laws and regulations in India Ability to handle difficult conversations with professionalism Excellent problem-solving skills Attention to detail and strong organizational abilities Basic understanding of accounting principles is a plus Ability to work independently and as part of a team.

About The Role Description for Internal Candidates le Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

About The Role Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency