761 Debt Recovery Jobs - Page 14

Location Collections Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch Location Collections Manager-Tractors and Farm Equipments (TFE)-Recovery Branch Job Role / KRAs v Knowledge in collection process and systems v To have 4-5 years experience in managing collection team of secured/unsecured. v To have adequate knowledge in repossession and legal activities. v To create a team of dedicated aggressive and ambitious team of Recovery Executives Collection Executive. v To motivate the existing TEAM members to deliver to their potential. v To Ensure Quality Service to Customers through his team v To focus on Improving Portfolio Performance in the respective Location. v To Manage NPAs efficiently in respective location/s. Disbursement. v To adhere to the BANKS processes and procedures. v To Ensure development of direct and indirect team v To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf. v To maintain good Professional relationship with all in the Branch. To plan innovative strategies for reduction of NPAs Optimise Loss Recovery, so as to ensure Quality Portfolio Job Requirements, Skills, Knowledge prerequisites v Willing to Take challenges and responsibility v Should have the ability to convince the customer for our terms and conditions v Should be able to coordinate effectively with all functions. v Should Ensure MOPP is followed efficiently. Ensure All Audit, Moral and Ethical requirements are met by his team Educational Qualifications Graduate / Post Graduate with working Knowledge of LAW. Experience Profile 4-6 years Benchmark Companies v CHOLA DBS SUBH LOANS v SHRIRAM FINANCE v MAGMA SUVIDHA v INDIA BULLS v SREI v HDFC BANK (Group Set up) v ICICI BANK(Group Set up) v SFL CITI

Hello Everyone, MAS Financial Services Limited is hiring for Designation : Co-ordination - Collection Location: Ahmedabad Industry Type: NBFC Department: Collections Product: All loan Product Experience (Industry type & Duration): Candidate must have 1 to 5 years of experience in collections. Qualification Essential: Any Graduate If any one is interested for this post so Pl share your updated resume on ta_hr21@mas.co.in / 7600115715

: PRM (Asset Reconstruction) Experience in Collection and tele calling activities. Oversee and Manage portfolio of distressed accounts, ensuring recovery and resolution. Ensure adherence to banking and regulatory guidelines in all assets recovery Coordinating with various legal professionals/teams Building/ Maintaining relationships with regulatory authorities/ parties involved. In depth knowledge of asset reconstruction Strong understanding of regulatory mechanisms. Excellent negotiation and communication skills. Results driven and analytical mindset.

Location Recovery Manager-Tractors and Farm Equipments (TFE)-Recovery Branch Job Role / KRAs v Knowledge in recovery process and systems v To have 4-5 years experience in managing collection team of secured/unsecured. v To have adequate knowledge in repossession and legal activities. v To create a team of dedicated aggressive and ambitious team of Recovery Executives Collection Executive. v To motivate the existing TEAM members to deliver to their potential. v To Ensure Quality Service to Customers through his team v To focus on Improving Portfolio Performance in the respective Location. v To Manage NPAs efficiently in respective location/s. Disbursement. v To adhere to the BANKS processes and procedures. v To Ensure development of direct and indirect team v To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf. v To maintain good Professional relationship with all in the Branch. To plan innovative strategies for reduction of NPAs & Optimise Loss Recovery, so as to ensure Quality Portfolio Job Requirements, Skills, Knowledge prerequisites v Willing to Take challenges and responsibility v Should have the ability to convince the customer for our terms and conditions v Should be able to coordinate effectively with all functions. v Should Ensure MOPP is followed efficiently. Ensure All Audit, Moral and Ethical requirements are met by his team Educational Qualifications Graduate / Post Graduate with working Knowledge of LAW. Experience Profile 4-6 years Benchmark Companies v CHOLA DBS SUBH LOANS v SHRIRAM FINANCE v MAGMA SUVIDHA v INDIA BULLS v SREI v HDFC BANK (Group Set up) v ICICI BANK(Group Set up) v SFL CITI

PRM (Asset Reconstruction) Experience in Collection and tele calling activities. Oversee and Manage portfolio of distressed accounts, ensuring recovery and resolution. Ensure adherence to banking and regulatory guidelines in all assets recovery Coordinating with various legal professionals/teams Building/ Maintaining relationships with regulatory authorities/ parties involved. In depth knowledge of asset reconstruction Strong understanding of regulatory mechanisms. Excellent negotiation and communication skills. Results driven and analytical mindset.

Hiring Now: Tele-collections Executives at SMFG India Credit! SMFG India Credit, a leading NBFC and part of the globally respected Sumitomo Mitsui Financial Group (SMFG), is looking for experienced Tele-collections Executives to join our dynamic team in Chennai. Job Location: Porur, Chennai Office Hours: 9:30 AM to 6:30 PM What We Offer: Attractive Salary Package Performance-Based Incentives Insurance Benefits (Health + More) Growth Opportunities in a Reputed Financial Institution Eligibility: Prior experience in tele - collections or recovery processes is mandatory Age: 31 years & below Education: Any UG / HSC qualification Key Responsibilities: Connect with customers to recover outstanding dues Negotiate settlements and ensure timely payment follow-ups Ensure regulatory compliance and adherence to company policies Maintain detailed records using CRM tools Meet and exceed recovery targets with professionalism Interested candidates should email their updated resume to Ms. Gayathri Anand at gayathri.anand@smfgindia.com

Hi-Tek Syndicate is one of the largest Collection agency which has a PAN INDIA presence.Our Head Office is in New Delhi.The organisation was incorporated in 1993 and is a pioneer in banking and NBFC collections.We also work for verification for various reputed banks.Our clients include SBI,ICICI,HDFC,KOTAK,HOME CREDIT,VODAFONE,AXIS BANK,DMI,RAK BANK and lots of other prestigious clients. We are operational in Delhi,Panipat,Hissar,Mohali,Ludhiana,Patna,Muzzaffarpur,Jharkhand Kolkatta,Jaipur,Agra and Lucknow. Job Description Assistant Manager Banking Collections and Recoveries will be responsible for Creating and implementing strategies to improve the collection of Portfolios and Ensure Compliance of the laid down process by the regulators . Responsibilities Team Handling using emotional intelligence and conflict. Understanding and preparation of Collection Reports. Being one of the most critical delivery partner across products, the role holder should recommend and implement communication solutions that Bring about change in the Collection Strategy and Numbers. Establish goals and targets for the collection of payments. Oversee department objectives through the development and execution of budget business plans. Prepare and analyse reports for Collection of payments. Effort to investigate and locate missing client or financial information that is essential for the employees to perform their duties effectively. Employ, Train and evaluate employees within the collection department to ensure enough personnel are available to handle the workload. Conduct performance Evaluation that are timely and constructive. Negotiate with customers to amend payment terms as appropriate.Ensure the security and privacy of customer information. Perform other related duties as assigned. Applicants should possess the following attributes: Work Experience 5 plus years experience in working in Banking\NBFC Collections at a leadership Role. Positive Cibil Score. Good knowledge of working on Excel. Good experience of handling a decent team size. Skill set of working and Understanding of Dialer Strategies. Job specific skills • Leadership Skills,Experience in Banking Collections and Recoveries, Preparation of Collection Reports and Data Analysis. Behavioural Skills Good verbal, written Communication skills• Ability to understand and positively control employees behavior. Educational Qualification: Graduation from a recognized educational institution in India Role & responsibilities

We are seeking for an International BPO-Permanent position - Team Leader Collections . The job involves *Team handling *onboarding & training *soft collection *Quality audits *clients and internal stakeholders *US Process samiksha@peshr.com Required Candidate profile Any Graduate Ready to work in US timings 5 days working Exp-5+yrs Leadership skills -Handled team size of 5+ Good in verbal & written & presentation Location-Bhayandar - work from office 7498446998 Perks and benefits Best in Industry Good incentives Performance bonus

Responsibilities: * Manage loan recoveries through debt recovery strategies * Maintain customer relationships during collections process * Monitor payment trends and escalate issues as needed

Job Title : Collections Manager Two-Wheeler Finance Location : Haryana/ Bihar / Jharkhand Department : Collections Reporting to : Regional Collections Head / National Collections Head Job Purpose : To manage and drive collections for the two-wheeler loan portfolio within the assigned territory. Ensure timely recovery of overdue accounts while maintaining customer relationships and minimizing credit losses. Key Responsibilities : 1. Collections Management : Drive collections for 090+ DPD buckets , focusing on early and late-stage delinquency. Monitor and track bucket-wise performance , ensuring targets are met across all aging categories. Review daily collection MIS and take necessary action to minimize roll-forwards and write-offs. 2. Agency & Field Team Handling : Manage and motivate a network of collection agencies and in-house executives . Allocate accounts effectively based on geography, capacity, and performance. Conduct regular reviews, audits, and performance checks for agencies and field teams. 3. Legal & Recovery Initiatives : Coordinate with the legal team for initiating recovery actions under SARFAESI, arbitration, or legal proceedings wherever applicable. Ensure repossession of vehicles in compliance with company policy and regulatory norms. 4. Customer Interaction & Resolution : Ensure timely resolution of customer queries, disputes, and grievances related to collections. Engage with high-ticket or high-risk accounts directly for settlement or restructuring if required. 5. Process Compliance & Reporting : Ensure adherence to internal collections policies, RBI guidelines, and fair practices code. Submit timely reports on collections performance, agency productivity, and recovery costs to higher management. Key Skills & Competencies : Strong understanding of two-wheeler loan products and delinquency management . Experience in handling collections agencies , repossession , and legal recovery . Excellent people management, negotiation, and communication skills. Proficiency in MS Excel, MIS, and field operations tools. Qualifications : Graduate/Post-Graduate in any discipline (MBA preferred). 510 years of experience in retail finance collections, preferably with a focus on two-wheeler loans .

Hiring for B2B collections role SALARY : 2 to 5 yeas expereince - 5 lpa 4- 8 years experiece - 7 lpa JOB REQUIREMENTS:- Excellent Verbal and Written Communications skills to handle NA region customers. Accounts Receivables Management Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc. Payment application Handling disputes and resolution Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory. Daily task list wrt regular TCS activities Good negotiation skills Orientation and ability to handle customers questions with regards to accounts • Good domain or product knowledge Graduate with an exposure to B-2-B Collections environment Special Good Follow up skills with customer for all collections activities Handle customer questions & / or objections Language skill English NA Region. Strong analytical and Excel skills, including v-lookups and pivot tables Candidate must be okay with night shifts,5 days wfo and 2 fixed offs.

Job Title: Tele Calling Officers (TCOs) Location: Okhla Phase 2, New Delhi Salary: Up to 4 LPA Job Type: Full-time, In-house Collection Call Center Reports to: Tele Calling Manager Job Summary : We are looking for dynamic and goal-oriented Tele Calling Officers for our in-house collection call center. The role involves contacting customers who have defaulted on their Microfinance loans, negotiating repayment plans, and ensuring recovery in compliance with regulatory guidelines. The ideal candidate must possess strong communication and negotiation skills, with a focus on empathy and professionalism. Key Responsibilities : Debt Collection: - Make outbound calls to customers with overdue loans. - Remind customers of upcoming due dates and assist in payment processes. - Negotiate repayment plans or loan restructuring options for customers facing financial difficulties. Customer Interaction: - Handle customer queries related to loan repayments, due dates, and account balances. - Provide excellent customer service while enforcing company policies on loan repayments. - Maintain a professional and empathetic tone throughout customer interactions. Follow-up & Monitoring: - Conduct follow-up calls to customers who have committed payments (Promise to Pay). - Track customer repayment progress and escalate cases to the supervisor as needed. - Manage daily call lists and ensure that all accounts assigned are worked upon. Compliance: - Ensure all communications are in line with RBI guidelines and company policies. - Maintain confidentiality of customer information and adhere to data protection regulations. - Record all call details in the CRM accurately, including payment promises and customer responses. Key Requirements : - Education: Minimum 12th pass & DRA certification (Debt Recovery Agent certified by IIBF) would be an added advantage. - Minimum 2 years of experience in tele-collections (Microfinance, unsecured loans preferred). - Strong verbal communication skills in Hindi and regional languages are a plus. - Aptitude to resolve customer issues or escalate when necessary. - Basic computer skills for updating customer information and handling CRM systems. Benefits : As per company policy (Medical Insurance, Incentives based on performance, etc.).

Location Recovery Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch Job Role / KRAs v Knowledge in recovery process and systems v To have 4-5 years experience in managing collection team of secured/unsecured. v To have adequate knowledge in repossession and legal activities. v To create a team of dedicated aggressive and ambitious team of Recovery Executives Collection Executive. v To motivate the existing TEAM members to deliver to their potential. v To Ensure Quality Service to Customers through his team v To focus on Improving Portfolio Performance in the respective Location. v To Manage NPAs efficiently in respective location/s. Disbursement. v To adhere to the BANKS processes and procedures. v To Ensure development of direct and indirect team v To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf. v To maintain good Professional relationship with all in the Branch. To plan innovative strategies for reduction of NPAs Optimise Loss Recovery, so as to ensure Quality Portfolio Job Requirements, Skills, Knowledge prerequisites v Willing to Take challenges and responsibility v Should have the ability to convince the customer for our terms and conditions v Should be able to coordinate effectively with all functions. v Should Ensure MOPP is followed efficiently. Ensure All Audit, Moral and Ethical requirements are met by his team Educational Qualifications Graduate / Post Graduate with working Knowledge of LAW. Experience Profile 4-6 years Benchmark Companies v CHOLA DBS SUBH LOANS v SHRIRAM FINANCE v MAGMA SUVIDHA v INDIA BULLS v SREI v HDFC BANK (Group Set up) v ICICI BANK(Group Set up) v SFL CITI

Location Collections Manager-Tractors and Farm Equipments (TFE)-Recovery Branch Job Role / KRAs v Knowledge in collection process and systems v To have 4-5 years experience in managing collection team of secured/unsecured. v To have adequate knowledge in repossession and legal activities. v To create a team of dedicated aggressive and ambitious team of Recovery Executives Collection Executive. v To motivate the existing TEAM members to deliver to their potential. v To Ensure Quality Service to Customers through his team v To focus on Improving Portfolio Performance in the respective Location. v To Manage NPAs efficiently in respective location/s. Disbursement. v To adhere to the BANKS processes and procedures. v To Ensure development of direct and indirect team v To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf. v To maintain good Professional relationship with all in the Branch. To plan innovative strategies for reduction of NPAs Optimise Loss Recovery, so as to ensure Quality Portfolio Job Requirements, Skills, Knowledge prerequisites v Willing to Take challenges and responsibility v Should have the ability to convince the customer for our terms and conditions v Should be able to coordinate effectively with all functions. v Should Ensure MOPP is followed efficiently. Ensure All Audit, Moral and Ethical requirements are met by his team Educational Qualifications Graduate / Post Graduate with working Knowledge of LAW.

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency