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Datacenter Operations Lead

7 - 10 years

11 - 15 Lacs

mumbai bengaluru

Posted:11 hours ago| Platform: Naukri logo

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Skills Required

service management networking stakeholder management service delivery datacenter network switching lead operations management skills forecasting client management ccnp budgeting routing cost optimization data center operations itil

Work Mode

Work from Office

Job Type

Full Time

Job Description


 
Your Role 
  • Lead and govern Datacenter operations aligned with ITIL V4 and Capgemini delivery standards.
  • Ensure seamless delivery of operational services in line with SLAs and contractual obligations.
  • Monitor infrastructure health, performance KPIs, and client satisfaction metrics.
  • Manage crisis situations and client escalations with front-end leadership and resolution planning.
  • Drive risk identification and mitigation strategies across Datacenter environments.
  • Oversee run projects and ensure smooth integration into operations within timelines and budgets.

    •  
    Your Profile 
  • 10+ years of experience in Datacenter operations, service delivery, and client management.
  • Proven ability to manage large distributed teams (250+ resources) across geographies.
  • Strong understanding of Datacenter technologiesservers, storage, networking, virtualization, and monitoring tools.
  • ITIL V4 certified with hands-on experience in applying ITIL processes.
  • Excellent communication, leadership, and stakeholder management skills.
  • Experience in financial management, cost optimization, and forecasting.

    •  
    What You Will Love Working at Capgemini 
  • Lead mission-critical Datacenter operations for global clients.
  • Drive transformation and automation initiatives to improve service delivery and cost efficiency.
  • Collaborate with cross-functional teams and clients to deliver high-impact outcomes.
  • Grow your expertise in infrastructure, cloud, and service management.

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    Capgemini

    IT Services and IT Consulting

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