As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!!
Role Overview
This is an exciting new role as part of the bp Customer & Products Central Data Office (CDO) team expansion!This role acts as the ‘air traffic controller’ for non-marketing data & analytics use case demand across the Site and Product Data domains.Based in Pune, you’ll lead the aggregation and triage of new data & analytics related demand, ensuring high-value use cases are prioritised and routed to the right offshore delivery team(s).You’ll enable efficient delivery of insights and analytics that power bp’s C&P network, product offers and strategic decisions.By unlocking demand beyond marketing, this role supports BP’s broader ambition to become a data-led, customer-centric business, helping translate strategy into action through smarter, faster data use.
Responsibilities
- Deliver a clear, prioritised pipeline of non-marketing data & analytics use cases across Site and Product domains.
- Ensure each use case is routed to the appropriate offshore delivery team(s) for execution.
- Maximise business impact by aligning demand to strategic priorities and value potential.
- Enable visibility of use case status, ownership and delivery timelines across customers.
- Act as the single point of accountability for triaging non-marketing demand into the hub in Pune.
- Reduce duplication and bring efficiencies across delivery teams by clarifying lead hubs for overlapping work
- Support faster, more effective decision-making through structured demand management.
Job Requirements & Qualifications
- You will have 12–15 years of professional data experience, with proven experience in data product, analytics, or demand management roles within a large, matrix organisation.
- Familiarity with site, product, or retail data domains is highly desirable.
- Strong track record of prioritising and managing complex pipelines of data/analytics use cases.
- Experience working with offshore delivery teams, ideally across multiple hubs and time zones.
- Ability to assess business value and strategic alignment of use cases.
- Confidently engaging with technical and business collaborators to drive clarity and accountability.
- Strong communication and coordination skills; able to operate effectively without formal authority.
You Will Work With
You’ll work closely with business teams across Site and Product Domains, the Central Data Office (CDO), and multiple offshore delivery hubs made up of data analysts, engineers and scientists. You’ll be the critical link between demand owners and technology delivery teams.The role sits within a growing, fast-paced global data team that values simplicity, clarity and getting things done. You’ll be part of a collaborative culture where people support each other, challenge respectfully, and focus on delivering real outcomes, not just slide decks.
Why join bp
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
