Data Analyst

Job Description – Data Analyst Company: InterContinental Hotels & Resorts Group Department: Business Intelligence / Analytics Location: India (Work-from-Home / Office Flexible) Employment Type: Full-time About the RoleWe are seeking a Data Analyst to join our Business Intelligence team at InterContinental Hotels & Resorts. The ideal candidate will be skilled in data analysis, SQL, and IBM SPSS, and will use data-driven insights to support business decisions, optimize hotel operations, and enhance guest experiences across our properties. Key Responsibilities Extract, clean, and analyze data from various hotel management and business systems using SQL. Perform statistical analysis, predictive modeling, and forecasting using IBM SPSS. Develop and maintain dashboards, scorecards, and reports to track business KPIs. Generate actionable insights to support decisions in Operations, Revenue Management, Sales, and Marketing. Conduct market, guest, and competitor analysis to identify trends and opportunities. Collaborate with cross-functional teams to improve data collection, analysis processes, and reporting standards. Present findings and insights to stakeholders in a clear, structured manner. Required Skills & Qualifications Bachelor’s degree in Business Analytics, Statistics, Data Science, Computer Science, or related fields. Strong experience in SQL for querying, aggregating, and analyzing large datasets. Hands-on experience with IBM SPSS for statistical analysis and modeling. Advanced Microsoft Excel skills (pivot tables, formulas, lookups). Experience with data visualization tools like Tableau or Power BI is a plus. IBM SPSS Certification Professional Competencies Excellent analytical and problem-solving skills. Strong communication and presentation abilities. Attention to detail and ability to work under deadlines. Ability to work collaboratively with teams across multiple locations. Hospitality analytics experience is a plus. What We Offer Competitive salary based on experience and certification. Flexible work-from-home options. Exposure to global hospitality data analytics practices. Training and support for IBM SPSS certification. Opportunities for career growth within the IHG network.