Role & responsibilities Handling inbound and outbound calls for banking process Attending customer queries Attending customer calls and addressing issues at L1 level Drafting mails and seeking approval for customers issues Managing the data of customers Preferred candidate profile Freshers willing for Customer Service role Should be proficient with Kannada, Telugu, Odiya & Tamil language Proactive and Analytics skills Open for rotational shift

Role & responsibilities Conduct title research, verification, and search for properties across various platforms such as e-registry, land records, court cases, etc. Prepare title reports highlighting all encumbrances on the property. Draft letters to banks, advocates, and other stakeholders related to property matters. Coordinate with local advocates and government officials to obtain necessary documents and information. Prepare title search reports highlighting key findings and recommendations. Collaborate with internal teams to resolve any issues or discrepancies related to property ownership or encumbrances. Ensure compliance with company policies and procedures while conducting title searches. Provide support in non-litigation matters by reviewing documents, drafting letters, and preparing affidavits. Ensure timely completion of tasks assigned by senior management. Preferred candidate profile LLB & LLM with Non Litigation Background.

Role & responsibilities - Urgent Hiring for Acquisition Manager Opening Location : HSR Layout, Banashankari and Jayanagar. Key Accountabilities 1. Acquire new to bank customers for current accounts, saving accounts & term deposits by ensuring a high class service experience. 2. Manage customer on-boarding & relationship for 6 months. Ensure that the accounts acquired are active( We shall have to define Active account). 3. Cross-sell other products of the bank. 4. Conduct promotional activities in the branch catchment to promote the bank brand. 5. Ensure complete adherence to KYC & other internal guidelines. Preferred candidate profile 1. Relevant Experience Minimum 1 year & above experience in core banking sales with good knowledge of banking products. 2. Any graduation. Interested candidates can share their resumes with subject line and send it to Jayalakshmi.penchalaiah@suryodaybank.com Contact HR- 8838622450

Role & responsibilities Need to support business team in preparing excel. Maintaining business related data. Data maintanence. Email Follow ups. Customer follow ups. Female candidates preferred. Immediate joiners also preferred. Walkin Details: SURYODAY SMALL FINANCE BANK 55/27, Vijaya Raghava Road, T nagar, Chennai - 600 017

Role & responsibilities Identifying & networking with strategic customers, dealers, manufacturers, retail brokers & alternate channels. Achieve Sales Targets, Disbursement volumes as per budget,budgeted pricing & maintain DSA payouts as per budget. Portfolio monitoring through daily & monthly review of contract, overdue review & control, NPA review & control. Managing the delinquency of the business sourced to ensure the health of portfolio. Preferred candidate profile Relevant experience in Car Loans Experience in team handling.

Role & responsibilities Identifying & networking with strategic customers, dealers, manufacturers, retail brokers & alternate channels. Achieve Sales Targets, Disbursement volumes as per budget,budgeted pricing & maintain DSA payouts as per budget. Portfolio monitoring through daily & monthly review of contract, overdue review & control, NPA review & control. Managing the delinquency of the business sourced to ensure the health of portfolio. Preferred candidate profile Relevant experience in Car Loans Experience in team handling.

Role & responsibilities Identifying & networking with strategic customers, dealers, manufacturers, retail brokers & alternate channels. Achieve Sales Targets, Disbursement volumes as per budget,budgted pricing & maintain DSA payouts as per budget. Portfolio monitoring through daily & monthly review of contract, overdue review & control, NPA review & control. Managing the delinquency of the business sourced to ensure the health of portfolio. Preferred candidate profile Relevant experience in Commercial vehicle loans

Role & responsibilities Identifying & networking with strategic customers, dealers, manufacturers, retail brokers & alternate channels. Achieve Sales Targets, Disbursement volumes as per budget,budgted pricing & maintain DSA payouts as per budget. Portfolio monitoring through daily & monthly review of contract, overdue review & control, NPA review & control. Managing the delinquency of the business sourced to ensure the health of portfolio. Preferred candidate profile Relevant experience in Commercial vehicle loans

Role & responsibilities Identifying & networking with strategic customers, dealers, manufacturers, retail brokers & alternate channels. Achieve Sales Targets, Disbursement volumes as per budget,budgted pricing & maintain DSA payouts as per budget. Portfolio monitoring through daily & monthly review of contract, overdue review & control, NPA review & control. Managing the delinquency of the business sourced to ensure the health of portfolio. Preferred candidate profile Relevant experience in Commercial vehicle loans

We have opening in below location: Hiring Location : HSR Layout (Bangalore) No. Of. Position : 1 Please share your CV to jayalakshmi.penchalaiah@suryodaybank.com Job Role: Assistant Branch manager, Branch Operation Manager Role & responsibilities. 1. Ensure overall branch profitability and performance against defined financial metrics in the branch scorecard. 2. Ensure proper distribution of functional responsibilities with clear allocation of authority to Branch Operations Executive, Officers and Teller staff keeping in view their abilities, performance and past experience, work load etc. 3. Manage Public Relations & liaison with authorities for day to day branch working and reporting. 4. Oversee maintenance of overall branch ambience as per Head Office/ Zonal Office guidelines. 5. Ensure that Suryoday Banks policies, guidelines as well as systems & procedures are followed at the Branch. 6. Monitor, control & minimize all types of expenses in the Branch such as telephone, consumption of stationery, computer consumables, electricity and other overheads without sacrificing quality. Required Candidate Profile: Candidate with 3+ Years of experience in BFSI Applicable for both Male/Female candidates Must be minimum graduate Most Preferrable Immediate Joiners / 60 days notice period.

Role & responsibilities - Urgent Hiring for Acquisition Manager Opening Location : HSR Layout, Banashankari and Jayanagar. Off Role Job Key Accountabilities 1.Sourcing and onboarding unsecured business loan 2. Conduct promotional activities in the branch catchment to promote the bank brand. 3. Ensure complete adherence to KYC & other internal guidelines. Preferred candidate profile 1. Relevant Experience Minimum 0 -1 year & above experience. 2. Any graduation or Diploma. Interested candidates can share their resumes with subject line and send it to Jayalakshmi.penchalaiah@suryodaybank.com Contact HR- 8838622450

Role & responsibilities Responsible for managing & supervise multiple bank branches in a Area. Ensuring branches meet their sales target, comply with banking regulations and deliver excellent customer service Supervise & support branches in daily operations Monitor the performance of the branches & ensure they meet business targets ( Deposits, New Customer acquisition, Govt. Schemes etc.) Guide & train branch staff to improve productivity & customer service Implement sales strategies and marketing campaigns to increase the business Ensure branches follow all legal & regulatory guidelines Resolve customer complaints & the staff issues at the branch level Timely reporting to the senior team Regularly review reports, audit finding & branch performance data Build strong relationship with high value customers & local authorities Preferred candidate profile Experience in team handling role Relevant experience in Savings account/FD/RD/Government schemes/New customer Acquisition.

Role & responsibilities Expected to conduct regular inspection of disbursed files to ensure process and policy norms are followed, hind sighting areas of improvements at regular interval. Building sampling logic to extract samples for Hind Sighting & Adhoc reviews to be performed. Verification of title documents, agreements, charge creations etc from legal applicability standpoint as part of hind-sighting & reviews. Preparation & periodic review of the checklist, policies & other applicable documents. Publishing the observations to stakeholders & ensure appropriate timely corrections. Ensuring appropriate escalations as may be required. Identify & implement effective controls and improvements in the assessment, sanction process & disbursement process design. Advise & implement systemic controls for data validations, documentary controls & related aspects. Liaise with Credit, Legal, Audit, Risk & other stakeholders as may be required. Perform such additional activities as may be assigned from time to tim Preferred candidate profile Graduate with 1-5 years of experience in Credit assessment / credit monitoring / credit audit. Credit underwriting experience with product knowledge of Retail Asset loans (especially mortgage loans) will be preferred. Strong command in financial and key ratio used in credit assessment. Good knowledge of related regulatory policies & product norms. Having excellent written, verbal communication skills & experience in co-ordination with multiple stakeholders.

Overall Management 1. Manage Public Relations & liaison with authorities for day to day branch working and reporting 2. Develop and lead sales, marketing, and business development plan for branch 3. Ensure implementation of growth strategies to generate sales across core banking products including loans, current and savings accounts, term deposits and third party products 4. Develop the business prospects in the branch vicinity by scouting for avenues to expand advances portfolio qualitatively & quantitatively 5. Develop strategies for growth for the Branch including customer relationship measures, campaigns and local advertising at Suryoday 6. Build and leverage networks both externally (with customers , potential customers, banking professionals, subject matter experts etc.) and internally (with Bank personnel across departments and zones) Customer Service & Operations 7. Manage relationships with key Suryoday customers and prospective high net worth customers 8. Ensure quick resolution of customer issues which are escalated by the Branch staff and take required action 9. Monitor customer service related key performance indicators such as customer wait time and customer migration Note:- Interested candidates can drop cv on kunal.bhandare@suryodaybank.com Regards, Kunal [HR Team]

Overall Branch Management 1. Ensure overall branch profitability and performance against defined financial metrics in the branch scorecard 2. Ensure proper distribution of functional responsibilities with clear allocation of authority to Branch Operations Executive, Officers and Teller staff keeping in view their abilities, performance and past experience, work load etc. 3. Manage Public Relations & liaison with authorities for day-to-day branch working and reporting 4. Oversee maintenance of overall branch ambience as per Head Office/ Zonal Office guidelines 5. Ensure that Suryoday Banks policies, guidelines as well as systems & procedures are followed at the Branch 6. Monitor, control & minimize all types of expenses in the Branch such as telephone, consumption of stationery, computer consumables, electricity and other overheads without sacrificing quality Business Development 7. Develop and lead sales, marketing, and business development plan for branch 8. Ensure implementation of growth strategies to generate sales across core banking products including loans, current and savings accounts, term deposits and third party products 9. Develop the business prospects in the branch vicinity by scouting for avenues to expand advances portfolio qualitatively & quantitatively 10. Develop strategies for growth for the Branch including customer relationship measures, campaigns and local advertising at Suryoday 11. Build and leverage networks both externally (with customers , potential customers, banking professionals, subject matter experts etc.) and internally (with Bank personnel across departments and zones) 12. Liaison with local authorities, government departments, Asset and Liability clients, SME clients, high net worth individuals etc. 13. Track performance of Sales Managers / Relationship Managers in the branch and guide/mentor them Customer Service & Operations 14. Manage relationships with key Suryoday customers and prospective high net worth customers 15. Support the Branch Operations Executive in ensuring exceptional customer service to customers and proactively selling of bank products based on the customer needs 16. Ensure quick resolution of customer issues which are escalated by the Branch staff and take required action 17. Manage cases of branch personnel not adhering to customer service guidelines (such as telephone discipline, standard procedures etc.) 18. Monitor customer service related key performance indicators such as customer wait time and customer migration Reporting & Compliance 19. Ensure compliance to banking guidelines, quality framework and audit requirements 20. Ensure compliance with Know Your Customer (KYC), Anti- Money Laundering (AML), audit and other regulations in the branch 21. Support the Branch Operations Executive in dealing with external and internal auditors. Drive follow-up of inspection & audit reports & ensure rectifications as required People Management 22. Oversee handling of all staff matters such as maintaining staff files, staff sundry advances, income tax deductions, sanction of leave, leave record management etc. 23. Monitor performance of staff against the defined goals/ metrics and take corrective action wherever required 24. Ensure that all employees are given adequate exposure in various areas in the branch through appropriate job rotation programs 25. Ensure development of staff through adequate support to the training set-up including ensuring attendance, nomination of employees based on career path and individual interests, individual training needs and role relevance 26. Coach and mentor employees to improve their performance and enhance productivity 27. Ensure that all members of the Branch staff are up to date on all relevant circulars and all products 28. Ensure timely completion of the Performance Appraisal process for all employees in the branch Note:- Interested candidates can drop cv on kunal.bhandare@suryodaybank.com Regards, Kunal [HR Team]

Customer Service and Operations 1. Maintain overall branch operations in order to provide a superior customer service experience and ensure adherence to guidelines for banking operations at Suryoday 2. Ensure timely redressal of the grievances of customers as per grievance redressal guidelines at Suryoday and inform the Branch Manager of instances requiring his/her personal attention 3. Monitor branch footfalls and ensure daily alignment of branch operations as per footfall trends 4. Responsible for all Banking operations including coordination with central processing hubs 5. Ensure maintenance of adequate stock of security items, passbooks and various forms required for deposits & advances and other transactions 6. Responsible for internal control and reporting of results of the branch 7. Responsible for cash transactions in the Branch including cash management, tallying of cash with reports in system, maintenance of registers for cash transactions etc. 8. Provide final approval on key customer documents in loan applications and KYC in account opening forms prior to sending the same to the processing hubs 9. Ensure periodical balancing / tallying of books of accounts and monitoring of fraud prone sundry items as prescribed 10. Scrutiny of daily vouchers, verification, protection and preservation of voucher bundles and records in use. Ensure segregation and destruction of old records as per the policy after obtaining permission from the competent authority 11. Ensure smooth overall operations of the branch IT systems and especially day-begin and day-end of the branch software systems 12. Monitor preparation of annual indent of stationery and security items as per norms Branch Administration 13. Manage costs through control on all types of expenses in the Branch such as telephone, consumption of stationery, computer consumables, electricity and other overheads without sacrificing quality 14. Ensure prompt payment of electricity, telephone bills, taxes without penalty and by due dates, ensuring recovery of the amount incurred for personal of telephone etc. 15. Ensure proper maintenance of office premises and making available basic amenities to customers in consultation with the Branch Manager, wherever required 16. Ensure display on notice boards of all mandatory matters as per the guidelines with due updation of the interest rates etc. 17. Ensure that the Banks policies, guidelines as well as systems & procedures are followed at the Branch 18. Oversee extension counters and co-ordinate for their smooth functioning and reconciliation 19. Assist the Branch Manager in finalizing the performance budget, capital expenditure budget, strategies to achieve the business targets and increasing the income 20. Assist the Branch Manager in holding staff meetings, convening the customer service meetings, customer meets and other developmental activities Reporting & Compliance 21. Ensure compliance to banking guidelines, quality framework and audit requirements 22. Ensure compliance with Know Your Customer (KYC), Anti- Money Laundering (AML), audit and other regulations in the branch 23. Support the internal and external auditors and provide relevant information where required. Drive follow-up of inspection & audit reports & ensure rectifications as required People Management 24. Assist the Branch Manager in clear distribution of functional responsibilities to Customer Service Officer, Teller and other staff keeping in view their abilities, attitudes, performance and past experience, work load etc. and in periodical rotation of jobs as per norms 25. Ensure maintenance of harmonious relations among the members of the staff 26. Handle all matters pertaining to staff administration such as maintaining staff files, staff sundry advances, income tax deductions, sanction of leave etc. 27. Ensure punctuality & discipline by all the staff members duly maintaining movement register, attendance register. Provide feedback to the Branch Manager on the staff for performance based recognition / developmental needs of the operation staff Note:- Interested candidates can drop cv on kunal.bhandare@suryodaybank.com Regards, Kunal [HR Team]

Role & responsibilities 1. Manage cash transactions in the branch including cash receipts, deposits, cash tallying and payments etc. 2. Conduct debit, credit and other type of transactions for customers within the prescribed daily limits 3. Receipt and processing of cheques, demand drafts, pay orders and other such instruments 4. Review cash accounts including recounting of currency notes on a daily basis and file end of day reports 5. Provide customers with information on various products and services at Suryoday 6. Resolve customer queries (cash/ non-cash) within the stipulated turnaround time (TAT) 7. Strive for reduction in average transaction time at the teller counter and improved customer relationship management Check for counterfeit and mutilated notes in accordance with the bank guidelines Note:- Interested candidates can drop updated cv on kunal.bhandare@suryodaybank.com Regards, Kunal [HR Team]

We have opening in below location: Hiring Location : Noida (UP) No. Of. Position : 1 Please share your CV to HR- neha.shah@suryodaybank.com shubham.shhrivastva@suryodaybank.com Job Role: Assistant Branch manager, Branch Operation Manager Role & responsibilities. 1. Ensure overall branch profitability and performance against defined financial metrics in the branch scorecard. 2. Ensure proper distribution of functional responsibilities with clear allocation of authority to Branch Operations Executive, Officers and Teller staff keeping in view their abilities, performance and past experience, work load etc. 3. Manage Public Relations & liaison with authorities for day to day branch working and reporting. 4. Oversee maintenance of overall branch ambience as per Head Office/ Zonal Office guidelines. 5. Ensure that Suryoday Banks policies, guidelines as well as systems & procedures are followed at the Branch. 6. Monitor, control & minimize all types of expenses in the Branch such as telephone, consumption of stationery, computer consumables, electricity and other overheads without sacrificing quality. Required Candidate Profile: Candidate with 3+ Years of experience in BFSI Applicable for both Male/Female candidates Must be minimum graduate Most Preferrable Immediate Joiners / 60 days notice period.

Role & responsibilities Conduct video KYC verification for clients using various communication platforms Handling digital onboarding of the customers through video based verification Ensure accurate identification of customers through facial recognition technology. Verify customer documents such as passports, driving licenses, and other relevant ID cards. Cross check documents provided by Customers and ensure all documents details are corrent and accurate in the system Maintain high levels of accuracy while processing large volumes of data. Collaborate with team members to resolve any issues or discrepancies during the verification process. Adhere to the regulatory guidelines like KYC (Know Your Customer) norms Stay updated with changes in KYC norms Preferred candidate profile Fresher with Good Communication & Interpersonal Skills

Role & responsibilities Hiring multiple roles Individual & Team Handling under Prime mortgage segment (HL & LAP) Interact with various stakeholders such as builders, DSA, DST, Connectors, prospective customers, and existing members to source prime housing loan and LAP proposals. Formulate and implement effective sales and service strategies to drive business growth. Manage all processes related to loan applications and handle any escalations effectively.