Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Noida
>
TheEmpiric Consulting Services Pvt Ltd
>
Customer Support : Voice & Non Voice Jobs : Noida & Gurugram: Call Now

Customer Support : Voice & Non Voice Jobs : Noida & Gurugram: Call Now

TheEmpiric Consulting Services Pvt Ltd

0 - 5 years

2 - 5 Lacs

Noida Gurugram Delhi / NCR

Posted:2 months ago| Platform:

Apply

Skills Required

BPO Typing Speed Chat Process Customer Support Bpo Voice BBA BE Bhm Chat Support Bpo Non Voice BBM ICSE IHM fresher CSE Technical Support ISC Graduate UK Process Blended Process CCA Bcom BCA CCE Non Voice Process Semi Voice Non Voice Voice Process US Process BA

Work Mode

Work from Office

Job Type

Full Time

Job Description

Immediate Openings for Customer & Technical Support Associates:

How to Apply (Both Walk-in and Virtual interview Process):

contact our HR team

Manya:
6386120495

Sonali:
8390422156

If you are unable to connect via WhatsApp, please send your resume to 6386120495, and you will be contacted at the earliest opportunity.

Location:

Work Schedule:

About the Opportunity

Customer Support Associates

Key Responsibilities

Customer Queries:
Handle customer queries, ensuring satisfactory resolutions while maintaining industry-standard metrics such as Average Handling Time (AHT) and minimizing repeat calls (RCR).
Support Excellence:
Provide exceptional customer service and technical support in a fast-paced, 24x7 setting.
Multitasking:
Efficiently manage multiple tasks in a dynamic environment and adhere to company policies and procedures.

Requirements

Communication Skills:
Excellent English verbal and written communication skills.
Educational Qualification:
Graduation in any stream is preferred (UG graduates are welcome to apply).
Flexibility:
Willingness to work during odd hours, adapting to a 24x7 operational setup.
Organization:
Strong organizational skills with a keen ability to multitask.
Freshers Welcome:
Freshers with a passion for learning and growth are encouraged to apply.

What We Offer

Culture & Growth:
A dynamic and inclusive work environment coupled with ample opportunities for skill development and career progression.
Compensation & Benefits:
A competitive salary package with comprehensive benefits.
Perks:
Cab facility available during odd hours to ensure smooth commutation.

Why Apply Through Us

Personalized Guidance:
One-to-one interview guidance tailored to your profile.
Placement Support:
Complete placement guidance, daily practice sessions, and consistent support through a dedicated point-of-contact.
Direct Access:
The opportunity to interview directly with company HR
no placement charges
.

More Jobs at TheEmpiric Consulting Services Pvt Ltd

BPO : CCE : Voice Process : Chat Support : Blended Process : Gurugram

Noida, Gurugram, Delhi / NCR

Experience: Not specified

INR 2 - 5 Lacs

International Chat and Email Support || Gurgaon || Apply Now

New Delhi, Gurugram, Delhi / NCR

Experience: Not specified

INR 2 - 4 Lacs

BPO : CCE : Voice Process : Chat Support : Blended Process : Gurugram

Noida, Gurugram, Delhi / NCR

Experience: Not specified

INR 2 - 5 Lacs

Customer Support : Voice & Non Voice Jobs : Noida & Gurugram: Call Now

Noida, Gurugram, Delhi / NCR

Experience: Not specified

INR 2 - 5 Lacs

Bulk hiring For US Collections Process For Noida based MNC : Call Now

Noida, Greater Noida, Delhi / NCR

1.0 - 6.0 yrs

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.