Customer Support Specialist

You will be joining Strides Software Solutions Pvt Ltd as a Customer Support Specialist at their on-site location in Aurangabad. Your main responsibilities will include addressing customer inquiries, offering technical support, ensuring customer satisfaction, and using analytical skills to troubleshoot issues efficiently. To excel in this role, you should possess strong customer support and technical support skills, along with excellent interpersonal abilities to guarantee customer satisfaction. Your analytical skills will be crucial in effectively troubleshooting any issues that may arise. Previous experience in a customer-facing position and a proven track record of problem-solving are essential. Exceptional communication skills and the capacity to collaborate within a team are also key requirements. While not mandatory, a Bachelor's degree in a relevant field would be advantageous for this position. If you are looking to be part of a dynamic team in the healthtech industry and contribute to improving blood transfusion practices, this role at Strides Software Solutions Pvt Ltd could be the perfect fit for you.,