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15 Job openings at Bottomline
Director Vendor Success_Site Leader

Bengaluru, Karnataka, India

35 years

Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Director, Vendor Success & CCO India Site Leader (VS Associates) Department: Vendor Success Bottomline is at the forefront of digital transformation for financial institutions. We are a growing global market leader uniquely equipped to address the changing needs of how banks of all sizes engage their business and commercial customers electronically. We help our bank customers to compete, win, and grow in commercial banking by winning the battle of primary ownership of the customer relationship. Our culture of Working with and for each other enables us to delight our customers . We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets. As Director, Vendor Success & CCO India Site Leader, you will take ownership of the strategy, vision, refine processes and lead execution of our Vendor Success Associate initiatives to enhance client relationships and drive continued Paymode service value for our vendors. In this role you will oversee the success of the Vendor Success Associates and provide local leadership to our Chief Customer Office (CCO) functions growing in India (Production Support, Delivery, Customer Success) You will work cross functionally with leaders to align functions with broader organizational goals. Leverage data-driven insights to ensure the team is effectively addressing vendor questions and concerns resulting in long term commitment to the Paymode network/positive vendor outcomes, reduce churn and protect revenue across the portfolio. This role directly reports to Head of Vendor Success and will have additional (matrix) reporting responsibilities to the Chief Customer Officer (CCO), related to the broader CCO India site. This role will participate as a contributor to the India Site Leadership Team collaborating closely with the Head of India Capability Center and other local (& global) function/segment leaders. Key areas of focus include but are not limited to: Leadership of Vendor Success Associates, management communications, site advancement initiatives, talent recruitment/retention, people & process topics. Operational Leadership Management Routine Examples: Monthly management routine facilitating a meeting with all CCO India domiciled managers (matrix reporting) to support participation with India Site Leadership Team & CCO Leader meeting. At least a monthly standing management meeting with CCO Executive Leader (matrix reporting) and regularly as needed, weekly meetings with the role’s direct reports and with Head of Vendor Success (direct manager.) Essential Job Functions Lead the Vendor Success Associate function, defining the long-term strategy and goals for maximizing the value delivered to Paymode vendors while ensuring revenue retention. Develop key initiatives that align with corporate priorities and drive vendor-centric business growth. Partner with senior leadership across Product, Sales, Vendor Success, and Operations to ensure the integration of Vendor Success strategies into overall business objectives. Act as a key strategic advisor to the executive team on customer needs, trends, and insights. Establish and manage key performance indicators (KPIs) and use data to develop actionable insights. Own reporting and performance metrics for the Vendor Success Associate team and ensure the continuous optimization of team efficiency and client outcomes. Drive initiatives to enhance vendor engagement, ensuring that vendors achieve their desired business outcomes with Paymode. Act as a champion for the vendor within the company, ensuring their voice is considered in strategic decisions. Ensure your teams, including those with dotted line responsibility, are well-equipped to support vendor inquiries, mitigate issues, and foster long-term vendor relationships. Ensure the growth and development of high-performing teams by refining training, career development, and retention programs. Work closely with Payer Account Managers and Vendor Sales teams to safeguard and grow revenue. Lead the development of Vendor Success and Member Services workflows, ensuring a smooth, streamlined process for handling vendor inquiries, service requests, and escalations. Ensure that teams have the tools, training, and resources needed to succeed. Preferred Skills Demonstrated experience leading large teams through complex vendor engagement and initiatives. Ability to inspire teams and influence key stakeholders at all levels of the organization. Ability to effectively articulate key performance metric analysis of team business impact and performance to a broad set of stakeholders. A strong ability to translate data insights into actionable business strategies. Proven track record of using data to drive strategic decisions that result in measurable improvements to vendor satisfaction, retention, and revenue protection. Ability to effectively articulate complex strategies and insights to executives, stakeholders, and vendors. Comfortable in high-level engagements and discussions that impact vendor success, business outcomes, and partnerships. A deep empathy for vendors and a commitment to ensuring their long-term success. Skilled at anticipating vendor needs and addressing concerns to drive satisfaction and loyalty. Strong focus on achieving and exceeding business targets, with a hands-on approach to problem-solving and driving initiatives to closure. Always positive, driven to excel and takes initiative. Confident, self-motivated leadership style, and a true team player Minimum of 7-10 years of leadership experience in customer success, client management, customer service or related fields with a proven record for successful team management and achieving business objectives Awareness of the broader payment ecosystem and competitive landscape relative to the payments world is a plus. Experience using CRM applications for customer management, customer success program reporting is a plus Education and Experience: Bachelor’s Degree or higher, with a business or technical focus. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

Production Support Engineer

Bengaluru, Karnataka, India

35 years

Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are looking for a Production Support Engineer to innovate, win, and grow with us! Bottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. We provide our customers with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We are seeking an incredible new team member to provide support and ensure customer satisfaction. We are looking for an expert at troubleshooting complex customer production problems in a variety of environments, including Bottomline hosted application environments. You should have experience serving as a senior member of a technical production support team, are a master problem solver and have a propensity for driving problems to resolution with an eye on creating the best outcomes for our customers and our business. If you answer YES to the below questions, we would love to speak with you! Do you have strong troubleshooting skills and excel at problem solving? Do you enjoy learning and digging to know more? Do you want to work directly with customers, helping to delight and ensure excellent communication? Do you enjoy working cooperatively across teams to gather issue information and drive to resolution? Are you comfortable speaking to a crowd? Do you have the determination and desire to achieve the following: Perform in production support, troubleshooting and maintenance. Work with Development and Implementation engineering teams on incidents and defects. Serve as a resource for operational processes and technology, supporting the platform and customer base. Manage queries in accordance with a structured case management discipline to achieve the required Service Level Agreements. Develop and maintain SQL for troubleshooting and monitoring. Perform log analysis to assist with the location of root cause. On call rotation schedule for out-of-hours support. Occasional “after-hours” high-severity issue support. What Will Make You Successful Bachelor’s degree, preferably Computer Science degree, and 2-3 years prior experience in a Production Support role. Demonstrated working knowledge of Java Based Web Applications. Previous experience in a customer-facing role, including excellent written and oral communications skills. Outstanding analytical and triage skills to review application logs to identify root cause. Ability to prioritize effectively and handle shifting priorities professionally. Participation in the complete life cycle of an enterprise-wide, web-based application. Good understanding of Networking principles. Databases and SQL query language. Unix/Linux bash command skills. Advantageous Skills: ELK, Grafana, Rest API calls, Postman, Git, GitLab, Bitbucket, PyCharm, Oracle WebLogic, IBM WebSphere, Tomcat, Apache We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

Development Manager

Bengaluru, Karnataka, India

35 years

Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! About Bottomline Technologies Bottomline Technologies provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital. Serving industries such as financial services, insurance, health care, technology, communications, education, media, manufacturing and government, Bottomline provides products and services to approximately 80 of the Fortune 100 companies and 70 of the FTSE (Financial Times) 100 companies. Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer. Position Summary: We are looking for a strong lead developer to work on our Digital banking solutions. More than 4 trillion payments originate from our Digital banking solutions every year and 17 of the top 50 US banks, by asset size, use our solutions. You should possess excellent communication skills (written and verbal, formal and informal), be a go getter and problem solver and be comfortable working in agile teams that have autonomy and complete ownership. This position is based at our Bangalore, India office (Hybrid) . Responsibilities Overseeing day to day technical operations. Assisting in training new employees and reviewing the high performing team Developing and assigning work schedules/tasks Reviewing ongoing operations and rectifying any issues Participates in design and code reviews that can result in better quality experience for our customers. Troubleshoot and resolve production issues within the agreed SLAs. Collaborate with cross-functional teams, including product, Production support, and operations, to ensure best-in class customer experience. Lead groups of engineers working with the Product to coordinate and deliver. Provide technical support to operations or other development teams Review work of peers and team members. Participate in planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work. Actively participate in team and status meetings, providing timely status updates for areas of individual responsibilities within projects to reporting manager. POC on new technologies/frameworks. Required Skills High technical credibility and strong programming skills with Java EE, SQL, JavaScript, JMS, REST and SOAP services. Strong experience in java frameworks, especially spring framework. In-depth knowledge of software development principles, design patterns, and best practices. Sound technical foundation of single and multi-tier architecture, web-based development, and Services Oriented Architecture. Proficiency in Java, Data structure and algorithms, Collections and Concurrency. Solid experience with SQL queries, stored procedures, views, and triggers for Oracle databases. Proficient using source code management tools such as Git/bitbucket and build tools like maven. Strong knowledge and understanding of CI/CD processes and tools (Jenkin) Strong Experience in Unix\Linux basic commands. Excellent problem-solving skills and the ability to troubleshoot complex integration issues. Exposure to Apache Camel or any other integration framework. Ability to see the big picture, while not losing sight of necessary details. Hands on Experience in Data Structures and Algorithms. Experience in leading a team through all the phases of software development cycle. Excellent verbal and written communication Experienced in agile software development lifecycle. Key Relationships:. Product Owner Agile team members. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

Vendor Success Associate

Bengaluru, Karnataka, India

35 years

Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are looking for a dynamic and innovative Vendor Success Associate to join our team! In this role, you will be responsible for customer delight by guiding customers towards their desired outcomes of the Paymode-X service. It is important to understand customers’ needs to identify ways they can maximize the value of Paymode-X to achieve their business goals while balancing against and retaining Paymode-X revenue. You are responsible for intake of vendor inquiries and escalations and managing these in a timely manner through to resolution with the goal of mitigating revenue lost. You will work cross functionally with Payer Account Managers, Member Services, Reporting and Vendor Success Operations to address customer questions and concerns resulting in long term Customer commitment to the Paymode-X network. What Will Make You Successful Resolve customer inquiries by educating customers about the value of the Paymode-X services delivered while protecting revenue within the existing customer portfolio. Ensure Customer engagement with Paymode-X service and features to drive customer value. Identify escalation risk and collaborate with internal teams to retain revenue, remediate, and ensure a positive outcome. Develop and share best-practices to continually improve the quality, effectiveness, and efficiency of our processes. Support customer reviews in the gathering and synthesizing of customer data across the various Paymode-X applications and back-office systems If you have the attributes, skills, and experience listed below, we want to hear from you: Ability to effectively manage multiple priorities and activities simultaneously in a fast-paced environment. Strong communication skills to effectively communicate and interact with customers at various levels, understanding their needs and providing clear direction on how Paymode-X addresses the needs. A genuine interest in helping customers. Empathy and patience are valuable traits when dealing with inquiries and issues. Always positive, driven to excel and takes initiative. Confident, self-motivated, and a true team player Minimum of 1 year experience within the FinTech industry Awareness of the broader payment ecosystem and competitive landscape relative to the payments world is a plus. Experience using CRM applications for customer management, customer success program reporting is a plus Bachelor’s Degree with a business or technical focus. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

Quality Assurance Analyst

Bengaluru, Karnataka, India

35 years

Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Summary The Quality Assurance plays a critical part in ensuring the quality, stability, and performance of our core systems and infrastructure by designing, executing, and automating test plans across a range of enterprise applications, integrations, and architecture initiatives. This role bridges quality assurance, enterprise systems (primarily Microsoft Dynamics 365 ERP), and data architecture, contributing to the stability, scalability, and reliability of our infrastructure. The QA Analyst will collaborate closely with administrators, developers, business analysts, and infrastructure teams to validate that system designs and implementations meet business requirements and maintain the integrity of our data. Responsibilities Quality Assurance & Test Management Design, execute, and maintain comprehensive unit, integration, and regression test plans, cases and scripts for Corporate Systems including Microsoft Dynamics 365 Finance & Operations, Coupa, Salesforce and others. Create and manage unit and user acceptance test scripts in collaboration with business stakeholders and systems analysts. Participate in Sprint planning, identifying test capacity and organizing deliverables across sprints, as part of an Agile team. Break down QA tasks to allow delegation to other team members or cross-functional collaborators. Document and track defects using tools like Jira and Azure DevOps. Thoroughly document and organize work for ease of re-use. Test Automation & Reporting Develop reusable test automation scripts using tools such as Leapwork and Task Recorder/RSAT. Establish automated QA strategies that align with enterprise architecture and development lifecycles. Contribute to continuous improvement of QA tools, metrics, and standards across the architecture organization. Corporate System Support Develop functional expertise in Bottomline’s Corporate Systems, understanding how to translate functional requirements into test scenarios. Provide end-user support and troubleshooting with system issues. Required Technical Skills And Competencies Strong understanding of ERP software modules and business processes Experience with test management and defect tracking tools (e.g., Azure DevOps, TestRail, Jira). Experience with test automation with tool such as Leapwork, Selenium, and RSAT Ability to work independently and collaboratively in a fast-paced environment. Good understanding of QA methodologies, life cycle processes and agile development Expert understanding of test execution, evidence collection and bug tracking – have previously used tools such as ALM, Jira or similar Experience operating in an Agile SDLC environment Excellent analytical, problem-solving, and communication skills. Ability to learn and adapt to new technologies and tools quickly. Ability to work as individual contributor and in a team Familiarity with data privacy and security regulations. Familiarity with DevOps concepts Preferred Skills Understanding of cloud technologies in AWS or Azure Familiarity with SQL for data validation and backend testing. Familiarity BI Tools – Power BI, Tableau Experience with Power Platform (Power Automate, Power Apps) Experience in a fintech or financial services environment QA Certifications Education & Experience Bachelor's degree 3+ years of experience in software QA for Corporate systems We welcome talent at all phases of their career, understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together. Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

Software Engineer I

Bengaluru, Karnataka, India

35 years

Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Job Summary Take part to the development and the maintenance of a SAAS Platform. Write technical designs (conception, architecture, data model) Develop and maintain the platform (coding) Identify and resolve incidents. Job Responsibilities Customers Delight Our Customers By Delivering high quality, bug free software Respecting customer commitments Assisting operations (incl. support, delivery, and pre-sales) with subject matter expertise when needed Providing expected effort to solve customer issues Understanding fully the FM (Financial Messaging) Strategy Teamwork Work Together By Actively participating to all Agile/Scrum ceremonies Providing a transparent reporting to the team, especially during daily standups Helping other team members to achieve their commitments Sharing knowledge Working closely with his/her team and with other teams within Financial Messaging Innovate Innovating By Keeping in touch with latest technologies Sharing (business/technical) ideas with the team and the management Proposing new development tools Improve (KPI’s) Constantly Improving By Actively participating to retrospective Proposing new processes Helping others and asking for help when needed Skills, Knowledge And Experience Required Required Experience and Soft Skills 2-4 years’ experience in software development. IT Master’s Degree or Bachelor’s Degree in computers science engineering High understanding of all phases of SDLC, experience in working with Agile methodology. High understanding of multi-tier architecture, Web based development and Services Oriented Architecture. Be aware of Non-Functional Requirements. Strong understanding of RESTful services. Strong analytical and algorithmic skills. Strong problem-solving skills with an aptitude for learning and innovation. Heightened sense of client service. Excellent oral, and written communication skills (English and French). Required Technical Skills Strong/proven coding experience on backend technologies Java, especially Spring/SpringBoot framework, JPA. Solid experience in designing and developing with relational databases (Postgres) and SQL. Good knowledge of containerized platforms working with Docker and Kubernetes. Hands-on experience with CI/CD tools such as Maven, Bitbucket, GitLab, Jenkins and ArgoCD. Preferred Skills Experience with CamelK would be an advantage. Experience with OAuth2 would be an advantage. Experience with any Message Broker such as ActiveMQ would be an advantage. Knowledge of SWIFT network/banking environment would be an advantage. Knowledge of Open Banking would be an advantage. Rigorous, methodical, and organized. Ability to work both independently and within a team. Mastery in software engineering tools. Experience with behavior driven development. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

HR Business Partner

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Job Title: HR Business Partner (HRBP) Experience: 2–3 Years Location: Bangalore Department: Human Resources Reports to: VP of People Success - HR Job Summary We are looking for a dynamic and proactive HR Business Partner (HRBP) with 2 to 3 years of experience to support our growing organization. The ideal candidate will work closely with business leaders and employees to provide HR guidance, ensure smooth execution of people initiatives, and foster a positive and high-performing workplace culture. Key Responsibilities Act as a trusted advisor to business units, providing HR support in areas such as employee relations, performance management, and workforce planning. Partner with managers to identify talent needs, drive employee engagement, and improve team effectiveness. Support the implementation of HR programs and policies, ensuring compliance with internal guidelines and statutory requirements. Manage and resolve employee queries and grievances with empathy and professionalism. Collaborate with HR COEs (e.g., Talent Acquisition, L&D, Compensation & Benefits) to support end-to-end employee lifecycle processes. Assist in driving HR initiatives such as employee onboarding, employee engagement, exit interviews, and recognition programs. Monitor and analyze HR metrics to provide insights and support decision-making. Facilitate performance review cycles and support managers in the process Partner with global business teams to support people initiatives and ensure alignment with local HR practices Requirements 2 to 3 years of HRBP or generalist HR experience in a dynamic and fast-paced environment. Strong understanding of core HR functions, labor laws, and best practices. Excellent interpersonal and communication skills with the ability to build strong relationships at all levels. Problem-solving mindset with a proactive and collaborative approach. Ability to handle sensitive situations with discretion and professionalism. Proficiency in HRIS tools and Microsoft Office Suite. Master's degree in human resources or a related field (PGDM in HR). Preferred Skills Exposure working in a tech or services-based company. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Software Engineer

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! About Bottomline Technologies Bottomline Technologies provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital. Serving industries such as financial services, insurance, health care, technology, communications, education, media, manufacturing and government, Bottomline provides products and services to approximately 80 of the Fortune 100 companies and 70 of the FTSE (Financial Times) 100 companies. Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer. Position Summary: We are looking for a strong developer to work on our CFRM solutions. More than 4 trillion payments originate from our Digital banking solutions every year and 17 of the top 50 US banks, by asset size, use our solutions. You will be responsible for tailoring secure solutions to meet our customers’ needs, directly enhancing the experience of their end users. You should possess excellent communication skills (written and verbal, formal and informal), be a go getter and problem solver and be comfortable working in agile teams that have autonomy and complete ownership. This position is based at our Bangalore, India office (Hybrid) Responsibilities Provide technical expertise with hands on coding, for development and enhancement of our solutions. Follows software development life cycle (SDLC) Participates and contribute in formal and informal code reviews Write Unit and Integration test cases. Performs production support and troubleshooting and maintenance (defect resolution) Write well-designed, testable code. Collaborate with cross-functional teams, including product, Production support, and operations, to ensure best-in class customer experience. Able to guide junior developers. POC on new technologies/frameworks. Participate in agile development processes and team meetings. Required Skills 1-4 years of hands-on experience Strong coding experience with Java, J2EE, SQL. Strong experience in java frameworks, especially spring framework. Solid experience developing with SQL queries, stored procedures, views and triggers. Experience coding REST and SOAP services. Excellent communication (verbal and written) and interpersonal skills. Able to step into complex situations and take responsibility. Strong problem solving and conflict resolution skills. Working experience with version control systems like Git/bitbucket and build tools like maven. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Senior Accounts Receivable Analyst

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Summary: The Senior Accounts Receivable Analyst will work within the accounting team to manage the efficient, timely and accurate payment of receivable balances from customers. This role will reside with the accounting team in India, but it will support the accounting teams in the US and the UK. Essential Job Functions Collect payment of delinquent balances using phone and email Responsible for daily communication, prioritization and follow up on diverse customer accounts Maintain regular, collection-based communication with customers. Identify high risk accounts. Communicate potential risk and escalates to leadership appropriately Investigate and resolve customer billing inquiries working with internal departments and system resources Ensure established procedures are followed; reconcile accounts as needed Prepare and process credit and debit adjustments Create manual invoices as necessary to correct billing anomalies for prompt payment Maintain up-to-date billing system and electronic invoicing contacts Follow up on refund or payment allocation of duplicate and over payments, credit and return credit adjustments Carry out billing, collection and reporting activities according to specific deadlines Manage regular communication via chat, emails, or calls with Parent company teams in the US & UK Education And Experience Proficient level of knowledge in Excel Ability to work in a fast-paced environment Ability to work on multiple projects simultaneously Strong communication (written, verbal and listening) skills Strong customer service and problem-solving skills Strong attention to detail and able to consistently and timely produce quality, accurate work Ability to work independently, and to work in a collaborative, team environment Experience in a larger business/corporate environment Graduate with B.com preferred We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Senior Billing Analyst

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Contractual

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Senior Billing Analyst Position Summary The Senior Billing Analyst will spend the majority of their time ensuring the appropriate setup of customer contracts into systems of record, executing accounting control points around invoicing and executing invoicing of customer transactions. This role also involves the reconciliation of revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc. Essential Job Functions Order/contract setup and review Execution of customer invoicing of various types (batch transactional billings, subscription billings) Reconciliation of invoicing to revenue results Reconciliation of disparate systems Generation of billing data Raising client invoices for services provided and expenses incurred Raising third party commission invoices Issuing client credit notes and re-invoicing where required Weekly invoice reconciliation to ensure all billing issued has been delivered Manage internal mailbox for invoices that require manual intervention before delivery to the client Maintaining clients purchase order, address and contact details Processing manual opportunities for split commission reporting Triggering contract commencement dates in the CRM and ERP systems Collating requests for replacement hardware (MFA tokens). Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the third-party supplier for dispatch Required Skills Ability to work in fast paced environment Ability to learn systems and process within a public company internal control environment Experience with Microsoft Excel Preferred Skills Ability to make process improvement recommendations Microsoft Dynamics ERP Experience with Salesforce CRM Education And Experience Bachelor’s degree or Associates degree in Accounting 5+ years relevant experience in Billing We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Senior Accounting Analyst

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Who Are We? Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid. It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across APAC are conveniently positioned to optimize our global reach. Sydney, Singapore, Bangalore, and Mumbai have state-of-the-art flexible workspaces, which truly reflect our energetic, innovative culture and mission to push the boundaries of the business payments space. Culture and Values We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us. Our culture encourages people to be brave and curious, to drive to closure and to ensure our principles are lived out daily. We excel at Bottomline because we are positive and passionate about building a Role We are looking for a Senior Accounting Analyst to innovate, win and grow with us in Bangalore! Job Summary We are seeking an enthusiastic and committed individual to join our Revenue Accounting team, within an exciting and dynamic global technology provider. The Specialist- Accounting is a key position in the accounting department tasked with ensuring transactions are accounted for correctly and in accordance with Bottomline’s policies. Executing systems and processes effectively to ensure timely and accurate revenue reporting. Job Responsibilities Understanding and applying the core revenue accounting principles to determine the correct revenue treatment, in accordance with Bottomline’s policies. Oversight of certain other accounting areas that are directly impacted by revenue, such as third-party costs. Assist in application of technical accounting policies such as fair value analysis and estimated customer life analysis. Key participation in monthly and quarterly closes, including ownership of standard journal entries, account reconciliations, and audit schedules. Assist with audit preparation and questions from the auditors. Projects related to process improvement initiatives. Required Education, skill & Knowledge requirements Bachelor’s degree (or equivalent) in accounting, CMA, CPA Confident in using business systems and process (Excel, CRM, ERP, etc) Ability to work in a fast-paced environment. Strong analytical and communication (written and verbal) skills Strong attention to detail and able to consistently and timely produce quality, accurate work Ability to work independently, and also to work in a collaborative, team environment. Preferred (not Essential) 5+ years’ experience in accounting department working preferably within the technology sector. Experience working with the following software or systems; Microsoft Dynamics, Salesforce CRM system, and/or Revpro Involvement in critical projects or process improvement. Further education or professional qualification Familiarity or general understanding of revenue recognition and internal controls We welcome talent at all phases of their career, understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together. Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Finance Analyst

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Job Title: Finance Analyst FP&A Role: Corporate FP&A Location: Bengaluru Job Summary We are seeking a high-performing Finance Analyst to join the Corporate FP&A team of a leading US-headquartered multinational. As part of a global finance transformation initiative, this Bengaluru-based role is embedded within the nerve center of financial planning and performance reporting. You will be entrusted with high-impact responsibilities across consolidated financials, data stewardship, and advanced analytics, working directly with senior stakeholders This is a high-visibility role for someone who not only brings technical fluency in data tools but also thrives in a fastpaced, high-accountability environment where judgment, initiative, and insight matter as much as rigor. Key Responsibilities  Enterprise Consolidation & Reporting: Own the monthly global P&L, Sales and Headcount consolidation process, acting as the single point of truth across the company  Monthly Board Reporting: Lead the preparation of the comprehensive Board reporting pack for private equity stakeholders. Ensure absolute precision and clarity in a format that supports strategic decision-making at the highest levels.  Ad Hoc Analytics & Insight Generation: Independently lead complex, unstructured analyses that deliver actionable insights on trends, variances, and scenario modeling to executive teams.  Performance Storytelling: Translate granular data into intuitive visual and narrative outputs, enabling finance and non-finance leaders to make informed decisions.  Business Partnership: Interface with teams across controllership, business finance, strategy, and IT to drive alignment and ensure robust forecasting, budgeting, and variance management.  Data Architecture & Source Stewardship: Govern the structure, accuracy, and integrity of financial data from systems of record (Snowflake, Alteryx) to dashboards (Power BI), enabling cross-functional trust in corporate financials and reports. Qualifications & Experience  Chartered Accountant (CA), OR  MBA in Finance from a top-tier institution. OR  B. Tech in Computer Science, and MBA in Finance from a top-tier institution.  4–5 years in a Corporate FP&A or strategic finance role, ideally within a multinational matrix structure Technical Skills & Competencies  Strong grounding in accounting fundamentals, financial modelling, forecasting, and scenario planning.  Expertise in tools: Snowflake (for data extraction/joins), Alteryx (for workflows and transformations), Power BI (for visual analytics), and advanced Excel (modeling, pivots, lookups, arrays).  Reasonable understanding of SaaS metrics, financial KPIs, and technology-driven business models. Preferred Attributes  Highly dynamic individual comfortable with rapid changes and evolving priorities.  Questions the data, understands the “why,” and seeks to improve.  Demonstrates strong analytical and problem-solving mindset.  Known for delivering accurate, high stakes work under tight deadlines with limited supervision.  Enjoys working with sophisticated financial tools and data analytics platforms.  Strategic thinker with a technology and data-focused approach to finance. Why Join Us? At Bottomline, we are transforming the way businesses pay and get paid. As a global leader in business payments and cash management, we provide secure, comprehensive solutions that modernize payments for businesses and financial institutions worldwide. With over 35 years of expertise and more than $16 trillion in payments processed annually, we are committed to delivering innovative financial solutions that add to the bottom line. Bottomline is a portfolio company of Thoma Bravo, one of the largest software private equity firms in the world, with more than $166 billion in assets under management. Our success is driven by our passionate, motivated, and resourceful team members who collaborate, innovate, and push boundaries to create world-class financial products and experiences. We operate as One Global Team, empowering one another through our Guiding Principles, which shape our culture and drive our customer-centric approach. By joining us, you will be part of a dynamic environment where ideas are valued, leadership is encouraged, and your contributions help reshape the future of business payments.  Be part of a high-growth FinTech company disrupting the industry with innovative solutions.  Work closely with global leadership and gain cross-functional exposure.  Lead a high-performing FP&A team and shape the financial strategy of the organization.  Competitive compensation and career growth opportunities. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Systems Engineer II

Bengaluru

35 years

INR Not disclosed

On-site

Part Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Our team is seeking a Senior Systems Engineer to innovate, win, and grow with us. Joining our Systems Engineering team is an opportunity to make a significant impact. Your role in designing, constructing, implementing, and supporting our systems and services is crucial. We rely on these systems to deploy our applications to both private and public clouds, and your contribution is essential to our success. This position offers an excellent chance to expand your expertise in various technologies, including containers, configuration and orchestration tools, public cloud providers, CI/CD pipelines, and more. How you will contribute: Developing, enhancing, and maintaining our core services within our private and public clouds. Building your knowledge and understanding of our core services and infrastructure and how we can improve them. Working closely with application, architecture, and platform teams to deliver innovative solutions. Increasing the security, stability, and scalability of our core services such as server provisioning, container orchestration, secrets management and server configuration management. Developing new pipelines and scripts to improve automation and software delivery. Assist in training and mentoring junior team members. Keep abreast of modern technologies and developments that could benefit our team and the wider business. Work with the Head of Systems Engineering and Senior Systems Engineers to develop the technology roadmap and identify opportunities for improvements. Manage project timelines and documentation. Being part of our regular on-call schedule for out-of-hours support. Working independently as well as within our team and with other members of Bottomline. What will make you successful (must-have): Bachelor's degree in computer science or other similar work experience. You have excellent experience with using Infrastructure as Code (IaC) languages such as Terraform to build, deploy, and maintain systems. You have built and maintained self-hosted / on-premises Kubernetes clusters. You have excellent scripting skills in Bash or Python. You have practical experience with CI/CD tools such as Gitlab, ArgoCD or Jenkins. Great analytical thinking and critical thinking skills. Strong knowledge of different operating systems. You are enthusiastic about learning innovative technologies and sharing your knowledge with others. You enjoy solving complex problems and working to identify solutions to current issues. You wish to leave systems and processes better than you found them. What will help you (not essential to have): You have experience with public and/or hybrid cloud infrastructure such as AWS and Azure. You have good working knowledge of automation & configuration management systems such as Ansible or Puppet. You have a background in systems administration. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Operations Project Manager

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are looking for an experienced and detail-oriented Project Manager with 3+ years of experience to join our Financial Messaging team in Bangalore. In this role, you will manage the delivery of key initiatives within our market-leading Financial Messaging suite of products, working closely with operations team, engineering, product, and global stakeholders. You will be responsible for driving project execution, removing blockers, managing cross-functional collaboration, and ensuring timely and high-quality delivery. This is a great opportunity to grow your leadership skills while working on innovative and large-scale banking solutions used by leading financial institutions worldwide. What You’ll Do Manage end-to-end delivery of operations initiatives. Collaborate with cross-functional teams including Engineering, Delivery, Product, QA, and Support including all the Operations teams to ensure aligned execution and timely delivery. Define clear project plans, schedules, and resource needs in alignment with business goals. Monitor project progress, proactively identify risks and dependencies, and drive resolution. Coordinate regular project updates and status reporting to global stakeholders. Support regular operational steering committee, retrospectives and daily stand-ups. Track key performance metrics, support continuous improvement, and ensure stakeholder satisfaction. Help ensure adherence to quality, compliance, and security standards throughout project execution. What You Bring Experience & Skills 3-5 years of experience in project management, preferably in software or fintech environments. Prince 2 (or equivalent) is a plus Strong understanding of Change Management (ITIL) methodologies; ITIL (or equivalent) certification is a plus. Understanding of Agile and Scrum methodologies Proven ability to plan, coordinate, and execute technology projects involving cross-functional teams. Familiarity with SDLC, CI/CD processes, and tools like JIRA (including Plans), Confluence Excellent written and verbal communication skills with the ability to interact effectively across time zones and cultures. Strong problem-solving, stakeholder management, and prioritization skills. Technical skills Understanding of a Software as a Service architecture including main technical stack components: DevOps, CI-CD awareness, MQ, Database… Understanding of the operational process and concepts of continuous delivery and deployment from an operational angle IT infrastructure knowledge including network basics Basic knowledge of operational security (patching, vulnerability management, firewall rules) Understanding compliance and audit requirements (e.g., ISO 27001, SOC2) Preferred Exposure to enterprise platforms or banking products. Ability to work in a fast-paced, global environment and manage multiple projects simultaneously. Why Join Us Work on complex, high-impact projects that shape the future of Financial Messaging applications. Collaborate with a talented global team in a company that values agility, technical excellence, and delivery impact. Grow your career through real ownership, visibility, and access to senior leadership. Be part of a modern, empowering work culture that encourages learning and innovation. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Sr. QA Automation Engineer I

Bengaluru, Karnataka, India

35 years

None Not disclosed

On-site

Full Time

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Summary We are seeking a highly skilled and detail-oriented Senior Automation QA Engineer to join our team. The ideal candidate will have expertise in both manual and automation testing, with a proven ability to work in an Agile/Scrum environment. It is expected that your solid background in software quality engineering empower you to effectively analyzing requirements, design and execute test strategy, identifying defects, develop and automate test cases. Using our in-house framework, you have an opportunity to learn new automation tools and contribute to developing a cutting-edge framework and drive process improvements to deliver exceptional solutions. Primary Responsibilities Collaborate with cross-functional teams to refine requirements and ensure comprehensive test coverage. Design, document, and execute functional test cases and automate them. Report defects and work closely with developers to drive fix to resolution and validate it. Participate in root cause analysis and recommend actions to improve quality process. Develop and maintain automation test scripts and frameworks (Selenium, RestAssured). Participate actively as a quality advocate in all Agile ceremonies (planning, stand-ups, …). Analyze and report test results, metrics, and insights to stakeholders. Foster continuous improvement through structured feedback and advocating for quality. Foster a culture of accountability, proactive problem-solving, and pride in delivering high-quality results. Participate in application and test automation code review process. Participate in requirements analyzing to determine testability within time constraints. Required Qualifications: 5+ years of experience in software quality assurance. Outstanding problem-solving skills and ability to own and self-manage daily tasks. Excellent communication (verbal/written), analytical, and problem-solving skills. Solid understanding of SaaS QA methodologies, concepts, tools, and processes. Solid understanding of agile/scrum methodologies. Solid understanding of Web and RESTful services testing and automation. Proven hands-on experience on QA automation using Java/Maven. Ability to read, write and analyze SQL database queries. (Postgres, Oracle) The ability to estimate effort, make and meet commitments is required Preferred Qualifications Certification in Scrum, Agile, or Quality Assurance (e.g. CSQA, CSMS, CSTE) Familiarity with more than one programming languages (Python, Groovy) Previous experience in a large-scale SaaS or financial technology environment. Familiarity with cloud-based solutions and microservices architecture. Familiarity with cloud-based infrastructure and deployment practices Familiarity with CI/CD pipelines and DevOps practices. Familiarity with containerization (Docker) and orchestration tools (Kubernetes). Working knowledge and experience with JIRA, Confluence and Git. Some exposure to banking & finance domain would be nice to have. Stay up to date with the latest trends in QA practices, tools, and technologies to improve testing processes. Education BE or higher in computer science, engineering or relevant field We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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15 Jobs

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