About the Role We are looking for a proactive and customer-focused Customer Support Specialist to join our team in Trivandrum. The ideal candidate will act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Key Responsibilities Handle customer inquiries via phone, email, and in-person professionally and promptly. Provide product/service information and guidance to clients. Troubleshoot and resolve customer issues in collaboration with internal teams. Record and track customer interactions using CRM tools. Escalate complex issues to relevant departments and ensure timely resolution. Collect and relay customer feedback to management for service improvements. Maintain strong knowledge of company products and services. Support sales and service teams with customer-related documentation. Requirements Bachelor’s degree in Business Administration, Communications, or related field. 0–1 years of experience in customer support or service role (freshers with strong communication skills may also apply). Excellent communication skills in English (Malayalam/Hindi will be an added advantage). Strong problem-solving and interpersonal skills. Familiarity with CRM software and MS Office tools. Ability to remain calm and professional in stressful situations. Customer-first attitude with attention to detail. What We Offer Competitive salary and performance incentives. Training and professional development opportunities. Positive and collaborative work culture Apply now hrcleanblast @ gmail, com
You are applying for the position of Customer Support Specialist at a company based in Trivandrum. As a Customer Support Specialist, you will be responsible for handling customer inquiries, providing product/service information, resolving customer issues, recording interactions, and maintaining a high level of customer satisfaction. Your key responsibilities will include: - Handling customer inquiries via phone, email, and in-person professionally and promptly. - Providing product/service information and guidance to clients. - Troubleshooting and resolving customer issues in collaboration with internal teams. - Recording and tracking customer interactions using CRM tools. - Escalating complex issues to relevant departments and ensuring timely resolution. - Collecting and relaying customer feedback to management for service improvements. - Maintaining strong knowledge of company products and services. - Supporting sales and service teams with customer-related documentation. To qualify for this role, you should have: - A Bachelor's degree in Business Administration, Communications, or a related field. - 1 year of experience in a customer support or service role (freshers with strong communication skills may also apply). - Excellent communication skills in English (Malayalam/Hindi will be an added advantage). - Strong problem-solving and interpersonal skills. - Familiarity with CRM software and MS Office tools. - Ability to remain calm and professional in stressful situations. - Customer-first attitude with attention to detail. In addition to the job responsibilities and qualifications, the company offers: - Competitive salary and performance incentives. - Training and professional development opportunities. - Positive and collaborative work culture. If you are interested in this opportunity, please send your application to hrcleanblast@gmail.com.,
Company Description Clean Blast International, based in Dubai, UAE, offers a comprehensive range of surface preparation equipment and accessories. With branch offices in Doha, AbuDhabi, and India, Clean Blast serves the Middle East, Indian subcontinent, and Far East through a network of distributors. Our product portfolio includes Blasting & Painting Equipment, Concrete Surface Preparation Machines, We provide a one-stop solution for the Surface Preparation Industry, earning the trust of thousands of loyal customers. Role Description This is a full-time on-site role for a Senior Accountant located in Thiruvananthapuram. The Senior Accountant will be responsible for managing financial records, preparing financial statements, ensuring compliance with accounting standards, and overseeing budgeting and forecasting. Additional responsibilities include performing audits, analyzing financial data, and collaborating with other departments to support overall financial health. Qualifications Proficiency in Financial Accounting, Financial Reporting, and Compliance with accounting standards Experience in Budgeting, Forecasting, and Financial Analysis Strong skills in Auditing, Financial Data Analysis, and Internal Controls Excellent written and verbal communication skills Ability to work collaboratively with cross-functional teams Proficiency with accounting software and Microsoft Office Suite Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred Relevant experience in the manufacturing or engineering industry is a plus
As a Customer Support Specialist at our Trivandrum location, your role will involve being the main point of contact for clients, addressing inquiries, resolving issues, and ensuring high customer satisfaction. You will: - Handle customer inquiries professionally and promptly through phone, email, and in-person interactions. - Provide clients with product/service information and guidance. - Collaborate with internal teams to troubleshoot and resolve customer issues. - Record and track customer interactions using CRM tools. - Escalate complex issues to relevant departments for timely resolution. - Communicate customer feedback to management for service improvements. - Maintain a strong knowledge of company products and services. - Support sales and service teams with customer-related documentation. To qualify for this role, you should have: - A Bachelor's degree in Business Administration, Communications, or a related field. - 1 year of experience in a customer support or service role (freshers with strong communication skills are also welcome). - Excellent communication skills in English; knowledge of Malayalam/Hindi is an added advantage. - Strong problem-solving and interpersonal skills. - Familiarity with CRM software and MS Office tools. - Ability to remain calm and professional in stressful situations. - A customer-first attitude with attention to detail. In addition to the fulfilling role described above, we offer: - Competitive salary and performance incentives. - Training and professional development opportunities. - Positive and collaborative work culture. If you are ready to take on this exciting opportunity, apply now by sending your resume to hrcleanblast@gmail.com. As a Customer Support Specialist at our Trivandrum location, your role will involve being the main point of contact for clients, addressing inquiries, resolving issues, and ensuring high customer satisfaction. You will: - Handle customer inquiries professionally and promptly through phone, email, and in-person interactions. - Provide clients with product/service information and guidance. - Collaborate with internal teams to troubleshoot and resolve customer issues. - Record and track customer interactions using CRM tools. - Escalate complex issues to relevant departments for timely resolution. - Communicate customer feedback to management for service improvements. - Maintain a strong knowledge of company products and services. - Support sales and service teams with customer-related documentation. To qualify for this role, you should have: - A Bachelor's degree in Business Administration, Communications, or a related field. - 1 year of experience in a customer support or service role (freshers with strong communication skills are also welcome). - Excellent communication skills in English; knowledge of Malayalam/Hindi is an added advantage. - Strong problem-solving and interpersonal skills. - Familiarity with CRM software and MS Office tools. - Ability to remain calm and professional in stressful situations. - A customer-first attitude with attention to detail. In addition to the fulfilling role described above, we offer: - Competitive salary and performance incentives. - Training and professional development opportunities. - Positive and collaborative work culture. If you are ready to take on this exciting opportunity, apply now by sending your resume to hrcleanblast@gmail.com.