Customer Support Specialist

About the Company

We are a leading company in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a culture of teamwork, respect, and continuous improvement.

About the Role

The Customer Support - Voice & Chat role is designed for individuals who are passionate about helping customers and providing top-notch support. This position is ideal for freshers and those with up to 3 years of experience.

Responsibilities

• Provide excellent customer support via voice and chat.
• Assist customers with inquiries and resolve issues promptly.
• Maintain a high level of professionalism and customer service.
• Work collaboratively with team members to achieve service goals.

Qualifications

• Must be a graduate.

Required Skills

• Excellent communication skills.
• For experienced candidates, 1 year of working experience in Customer Support.
• Flexible to work in 24/7 shifts.
• Willingness to work from the office (5 days a week).

Preferred Skills

• Experience in handling customer queries effectively.
• Ability to work in a fast-paced environment.

Pay range and compensation package

Competitive salary based on experience.

Equal Opportunity Statement

We are committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.

To apply, connect with Abhishek for more details WhatsApp - 9154908075.