Customer Support Intern

schooling is Overview

Support Intern

Key Responsibilities

• Handle basic

  customer support tasks

  , such as responding to queries, logging issues, and coordinating follow-ups.
• Assist with

  internal task tracking and communication

  between teams.
• Document customer interactions and update internal systems.
• Support in m anaging routine issues. (Like call with Nefertari)
• Escalate technical or complex cases to senior team members when needed.
• Need to create tasks and JIRA to support team members

Requirements

• Strong communication skills (written and verbal).
• Ability to multitask and manage follow-ups efficiently.
• Detail-oriented and eager to learn customer support processes.
• Based in the US or India (internship role).

Benefits of the Role

• Hands-on exposure to customer support operations.
• Direct mentorship and learning opportunities.
• Opportunity to contribute to a fast-paced and collaborative team.

Sthroughkills - Must-haves:

• Professionalism and strong work ethic
• Timely and reliable
• Problem-solving skills
• Fluent English (spoken & written)
• Attention to detail mandatory, not a plus
• Must have Schholing from Through Out English Medium.

Internship Details:

• Internship Period

  : 4 Months - 12,000/- per month as Stipend.

• Job Confirmation:

  To be hired as a full-time BA & CS after 2 months based on performance and up to 3.5 LPA CTC Annual.
• Candidate will use their personal laptops during the internship.