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Shining Stars Institution & travels
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Customer Support Executive

Customer Support Executive

Shining Stars Institution & travels

0 - 5 years

2 - 3 Lacs

lucknow

Posted:-1 days ago| Platform:

Apply

Skills Required

bpo customer service chat support voice process international process volume hiring solving queries night shifts voice support cse excellent communication in english customer care mass hiring bulk hiring customer handling domestic process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

MEGA HIRING | CUSTOMER SERVICE | VOICE & CHAT PROCESS | INTERNATIONAL PROCESS | NIGHT SHIFTS ONLY

Hi Job Seekers!

strict night shifts

Eligibility Criteria:

Undergraduates or Graduates with
good communication skills
.
Fluent English communication
is a must for international process.
Age:
18 to 35 years.
Must be comfortable with
night shifts
and
2 weekly offs
.
Long leaves not allowed
in the first 3 months.
5 days working per week.
3-month paid training
with certification after successful completion.

Roles & Responsibilities:

Handle customer queries and concerns via
voice or chat support
.
Understand customer needs and provide
timely, accurate resolutions
.
Maintain a
positive, empathetic, and professional attitude
during all interactions.
Follow all communication procedures, guidelines, and company policies.
Escalate unresolved issues
to the appropriate internal teams.
Ensure
customer satisfaction
and maintain
service quality standards
.
Log and document interactions accurately in the CRM system.

Available Roles & Salary (CTC):

Up to 3.12 LPA (including performance incentives)

Additional Benefits:

2000/-
Performance-Based Incentives.
Full-time & Permanent Role
Walk-in Interviews Ongoing

How to Apply:

Homa 9696714723

#CustomerSupportJobs #VoiceProcess #ChatSupport #InternationalProcess #DomesticProcess #HiringNow #LucknowJobs #WalkInInterview #NightShiftJobs #BPOJobs #CustomerCare #CareerOpportunity #ApplyNow

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