Customer Support Executive

Onboard Aero Consultant

1 - 2 years

2 - 3 Lacs

kochi

Posted:-1 days ago| Platform:

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Skills Required

chat support communication skills email support spoken english international chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Respond promptly and professionally to customer inquiries via WhatsApp and online channels.
Provide accurate product/service information and resolve queries effectively.
Maintain detailed records of customer interactions and feedback.
Coordinate with relevant internal teams to ensure timely resolution of issues.
Build positive relationships with customers to enhance satisfaction and loyalty.
Stay updated with product knowledge, especially fitness equipment, to assist customers better.

Qualifications & Skills:

Graduate in any discipline.
Excellent communication skills in English
(mandatory).
Knowledge of
Arabic language
will be an added advantage.
Freshers are welcome; prior experience in customer service is a plus.
Interest and knowledge in fitness equipment will be an added advantage.
Strong interpersonal skills, patience, and problem-solving ability.
Basic computer proficiency and familiarity with online communication tools.

What We Offer:

Opportunity to work with a dynamic and growing team.
Learning and development in customer service and fitness equipment knowledge.
Positive and collaborative work environment.

How to Apply:

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