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Customer Support Executive

Customer Support Executive

Rekrut India

0 - 4 years

2 - 3 Lacs

bengaluru

Posted:10 hours ago| Platform:

Apply

Skills Required

customer support amazon process ecommerce advertising online seller telesales solving queries voice process voice support amazon campaign customer relationship flipkart process bpo voice telecalling customer care domestic bpo ms excel

Work Mode

Work from Office

Job Type

Full Time

Job Description

Digital, BPMS,

Experience

Location

Job Summary

The Amazon Ads Consultant Associate demonstrates end to end ownership of every sellers advertising needs through proactive approach and need identification by conducting optimizations on advertising campaigns.

Roles & Responsibilities:

Demonstrates effective, clear, and professional written and oral communication.
Offers support in advertising to sellers registered on Amazon who are active on ads panel.
Monitors the performance of activated advertisements through virtual light account management services.
Delivers prompt and effective service to sellers and merchants, ensuring proper escalation of any issues they may encounter.
Maintains a consistently positive and professional demeanour, presenting the company in a favourable light and adeptly handling sensitive issues.
Demonstrates strong time-management skills, working independently while utilizing departmental resources, policies, and procedures.
Contributes to fostering a positive team environment, proactively assisting team members with challenging interactions when needed.

As the requirement is a bit urgent, an early response on this would be highly appreciated. Alternatively, if you know someone suitable and available please refer.

Regards,

Shakil

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Customer Support Executive