Customer Support Executive

Position: Customer Support Executive (International BPO) Experience Required: 6 months to 1 year of International BPO experience (mandatory) Key Requirement: Excellent verbal and written communication skills – crystal clear, confident, and globally understandable. Your Role As a Customer Support Executive , you’ll be the voice of Tradeflock. You’ll interact with international clients, resolve queries, and ensure a smooth and satisfying experience for every customer interaction. What You’ll Do Handle inbound and outbound customer queries via phone, email, and chat Provide exceptional service to international clients across various time zones Maintain call logs and report customer interactions with accuracy Collaborate with internal teams to resolve customer concerns efficiently Uphold company values while maintaining a professional and friendly demeanor What We’re Looking For Prior International BPO experience (6–12 months preferred) Strong command of English communication – both verbal and written Customer-centric mindset with a calm, solution-focused attitude Ability to work in a fast-paced, team-oriented environment Basic computer knowledge; familiarity with CRM tools is a plus Why Join Tradeflock? ✅ Monday to Friday work schedule – your weekends are yours ✅ A vibrant, youthful, and collaborative office culture ✅ Learn and grow in a fast-scaling media organization ✅ Gain exposure to international clients & global markets ✅ Be part of a team that values empathy, excellence, and energy Ready to Elevate Your Career? Send your resume to: Pallavi@sdadtechnology.com Subject Line: Application for Customer Support Executive – Noida Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Work Location: In person Speak with the employer +91 7042066648