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Customer Support Executive

0 - 3 years

1 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Eight Audio International Pvt Ltd is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey
  1. Managing a team of representatives offering customer support.
  2. Overseeing the customer service process.
  3. Resolving customer complaints brought to your attention.
  4. Creating policies and procedures.
  5. Planning the training and standardization of service delivery.
  6. Selecting and hiring new staff.
  7. Monitoring the work of individual representatives and of the team.
  8. Conducting quality assurance surveys with customers and providing feedback to the staff.
  9. Possessing excellent product knowledge to enhance customer support.
  10. Maintaining a pleasant working environment for your team

  • Role:

    Providing support to dealers and customers via WhatsApp and calls.
  • Responsibilities:

    Handling queries, providing technical assistance, and ensuring customer satisfaction.
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    Eight Audio International
    Eight Audio International

    Computers and Electronics Manufacturing

    Hyderabad Telangana

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