Customer Support Executive

MahaVastu Remedies is a leading retail provider of Vastu Shastra solutions. We specialize in offering high-quality products, remedies and expect guidance to help our clients create harmonious and prosperous living and working environments.

We also transform homes,offices, factories and commercial projects into powerhouses of success with our expert advice from a team of intuitive Acharyas. At Maha Vastu Remedies, we are committed to fostering a collaborative, innovative, and supportive work environment. We value our employees' contributions and strive to provide opportunities for professional growth and development.

Location:

Position

Experience Required:

Roles and Responsibility-

• Handle customer queries via

  calls, emails, and chats

  in a professional manner.
• Assist both

  domestic and international clients

  with their concerns, ensuring a smooth resolution.
• Manage and resolve customer queries efficiently through chat and calls.
• Maintain a high level of

  customer satisfaction

  by providing prompt and effective solutions.
• Keep track of customer interactions and update records in the CRM system.
• Work closely with internal teams to escalate and resolve complex issues.
• Follow up with clients to ensure their concerns are fully addressed.
• Identify customer needs and suggest suitable solutions or products.
• Stay updated on company products, and services to provide accurate information.

Skills and Qualifications

• 2- 4year

  of experience in a

  customer support

  role.

• Excellent verbal and written communication skills

  in English.
• Ability to handle

  domestic and international clients

  professionally.
• Strong

  problem-solving skills

  and quick decision-making ability.

• Proactive approach

  to customer queries and issue resolution.

• Ability to manage customer queries effectively through both chat and calls.

• Ability to work in a

  fast-paced environment

  and multitask efficiently.

What We Offer:

• A supportive work environment that encourages growth and innovation.
• Opportunity to contribute to a unique and impactful domain.

Apply