Posted:8 hours ago|
Platform:
Work from Office
Full Time
Handle inbound and outbound international calls, emails, and chat support.
Resolve customer queries, complaints, and requests in a timely and professional manner. Provide accurate information regarding products/services. Maintain records of customer interactions, transactions, and feedback. Adhere to process guidelines, service levels, and quality standards. Escalate complex issues to senior support as needed.
Excellent verbal and written communication skills in English.
Strong listening, problem-solving, and customer service skills. Ability to manage multiple tasks. Basic computer knowledge (MS Office, CRM tools preferred).
Graduate in any discipline.
Freshers & experienced candidates (0-3 years) welcome.
As per industry standards + shift allowance + incentives + cab
Vbeyond Corporation
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