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Customer Support Associate

Customer Support Associate

Tech Mahindra

0 - 5 years

1 - 2 Lacs

Noida

Posted:1 day ago| Platform:

Apply

Skills Required

Blended Process Voice Process Inbound Process BPO Inbound Customer Service Bpo Customer Service Solving Queries Inbound Calls Chat Support Voice Support Chat Process Inbound Voice Process Customer Support Domestic Voice Process CSE Bpo Voice Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

5 days Working: 2 days rotational shifts and off: Noida Location: Work from office

Smooth interview process, Immediate joiners required.

About the Role:

(Voice/Non-Voice Process)

Key Responsibilities:

Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.

Skills and Qualifications:

Excellent verbal communication skills in English (additional languages are a plus).
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.

Please walk-in at the location mentioned below:

A8, Knowledge Boulevard, 1st Floor, Tech Mahindra, Sector 62, near IMS Noida, Noida, Uttar Pradesh.

Why Join Us?

Competitive salary and incentives.
A positive, supportive work environment.
Growth and learning opportunities.

If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you!

Immediate joiners Preferred:

Contact us immediately at

HR Dipti- 7903949583

HR Himanshi- 7983513155

HR Mohini- 8448716839

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