Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.6 Lacs P.A.
On-site
Full Time
We are looking for articulate, customer-focused, and results-oriented Customer Service Associate to join our growing team in Bangalore . The ideal candidate will be responsible for handling inbound customer calls , providing effective and timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This position is open to both freshers and experienced professionals who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment. Key Responsibilities: Professionally manage inbound customer calls with empathy and efficiency Identify and resolve customer queries by providing accurate, timely information Document customer interactions clearly and accurately in the internal system Collaborate with internal teams to escalate and resolve unresolved issues Maintain service quality standards and contribute to overall team performance Candidate Requirements: Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal and active listening skills with a customer-first approach Basic computer literacy Ability to multitask and work effectively in a fast-paced environment Must be based in Bangalore Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹30,000 per month (depending on experience) Structured training and career development opportunities Positive and collaborative work culture Clear path for internal growth and advancement Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Required) Hindi (Required) Location: Yelahanka New Town, Bengaluru, Karnataka (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.6 Lacs P.A.
On-site
Full Time
We are seeking articulate, customer-focused, and results-driven Customer Service Assistant to join our support team in Bangalore . The successful candidate will be responsible for managing inbound calls , providing prompt resolutions, and ensuring a superior customer service experience in both English and Hindi . This is an excellent opportunity for both freshers and experienced professionals who are passionate about customer service and looking to grow within a supportive and fast-paced environment. Key Responsibilities: Handle inbound customer calls efficiently while maintaining a high level of professionalism. Understand customer queries and provide accurate, timely solutions. Maintain detailed and clear records of customer interactions using internal systems. Escalate unresolved issues to relevant departments while following up to ensure resolution. Candidate Requirements: Excellent verbal communication skills in English and Hindi (mandatory). Strong interpersonal skills with a customer-centric approach. Basic proficiency in using computers and CRM tools. Salary & Benefits: Competitive monthly salary: ₹20,000 – ₹30,000 (based on relevant experience) Career development opportunities Friendly, professional work environment Opportunity for internal growth and promotions Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Required) Hindi (Required) Location: Yelahanka New Town, Bengaluru, Karnataka (Required) Work Location: In person Speak with the employer +91 +91 93808 39640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.6 Lacs P.A.
On-site
Full Time
We are looking for articulate, customer-focused, and results-oriented Customer Support Executive to join our growing team in Bangalore . The ideal candidate will be responsible for handling inbound customer calls , providing effective and timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This position is open to both freshers and experienced professionals who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment. Key Responsibilities: Professionally manage inbound customer calls with empathy and efficiency Identify and resolve customer queries by providing accurate, timely information Document customer interactions clearly and accurately in the internal system Collaborate with internal teams to escalate and resolve unresolved issues Maintain service quality standards and contribute to overall team performance Candidate Requirements: Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal and active listening skills with a customer-first approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work effectively in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹30,000 per month (depending on experience) Structured training and career development opportunities Positive and collaborative work culture Clear path for internal growth and advancement Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: Hindi (Required) Location: Yelahanka New Town, Bengaluru, Karnataka (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
We are looking for articulate, customer-focused, and results-oriented Customer Service Executive to join our growing team in Bangalore . The ideal candidate will be responsible for handling inbound customer calls , providing effective and timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This position is open to both freshers and experienced professionals who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment. Key Responsibilities: Professionally manage inbound customer calls with empathy and efficiency Identify and resolve customer queries by providing accurate, timely information Document customer interactions clearly and accurately in the internal system Collaborate with internal teams to escalate and resolve unresolved issues Maintain service quality standards and contribute to overall team performance Candidate Requirements: Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal and active listening skills with a customer-first approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work effectively in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹25,000 per month (depending on experience) Structured training and career development opportunities Positive and collaborative work culture Clear path for internal growth and advancement Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
India
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
We are looking for articulate, customer-focused, and results-oriented Customer Service Executive to join our growing team in Bangalore . The ideal candidate will be responsible for handling inbound customer calls , providing effective and timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This position is open to both freshers and experienced professionals who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment. Key Responsibilities: Professionally manage inbound customer calls with empathy and efficiency Identify and resolve customer queries by providing accurate, timely information Document customer interactions clearly and accurately in the internal system Collaborate with internal teams to escalate and resolve unresolved issues Maintain service quality standards and contribute to overall team performance Candidate Requirements: Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal and active listening skills with a customer-first approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work effectively in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹25,000 per month (depending on experience) Structured training and career development opportunities Positive and collaborative work culture Clear path for internal growth and advancement Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
We are looking for articulate, customer-focused, and results-oriented Customer Support Associate to join our growing team in Bangalore . The ideal candidate will be responsible for handling inbound customer calls , providing effective and timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This position is open to both freshers and experienced professionals who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment. Key Responsibilities: Professionally manage inbound customer calls with empathy and efficiency Identify and resolve customer queries by providing accurate, timely information Document customer interactions clearly and accurately in the internal system Collaborate with internal teams to escalate and resolve unresolved issues Maintain service quality standards and contribute to overall team performance Candidate Requirements: Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal and active listening skills with a customer-first approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work effectively in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹25,000 per month (depending on experience) Structured training and career development opportunities Positive and collaborative work culture Clear path for internal growth and advancement Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
We are looking for an articulate, customer-focused, and results-oriented E-Commerce Assistant to join our growing team in Bangalore . The ideal candidate will have a minimum of 1 year of experience handling customer calls in the eCommerce industry , and will be responsible for managing inbound calls, providing timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This role is best suited for professionals who are passionate about customer service and eager to build a rewarding career in a fast-paced, dynamic environment. Key Responsibilities: Professionally manage inbound customer calls with empathy, clarity, and efficiency Accurately identify and resolve customer issues related to eCommerce products, orders, or services Clearly and thoroughly document customer interactions in the internal system Collaborate with internal teams to escalate and resolve complex or unresolved issues Maintain high service quality standards and contribute to team performance metrics Candidate Requirements: Minimum 1 year of experience handling calls in the eCommerce industry (mandatory) Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal skills and a customer-first, problem-solving approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work efficiently under pressure in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹25,000 per month (based on experience) Structured onboarding, training, and professional development opportunities Friendly, collaborative, and inclusive work culture Clear growth path with internal career advancement opportunities Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
We are looking for an articulate, customer-focused, and results-oriented Customer Support Executive to join our growing team in Bangalore . The ideal candidate will have a minimum of 1 year of experience handling customer calls in the eCommerce industry , and will be responsible for managing inbound calls, providing timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This role is best suited for professionals who are passionate about customer service and eager to build a rewarding career in a fast-paced, dynamic environment. Key Responsibilities: Professionally manage inbound customer calls with empathy, clarity, and efficiency Accurately identify and resolve customer issues related to eCommerce products, orders, or services Clearly and thoroughly document customer interactions in the internal system Collaborate with internal teams to escalate and resolve complex or unresolved issues Maintain high service quality standards and contribute to team performance metrics Candidate Requirements: Minimum 1 year of experience handling calls in the eCommerce industry (mandatory) Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal skills and a customer-first, problem-solving approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work efficiently under pressure in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹25,000 per month (based on experience) Structured onboarding, training, and professional development opportunities Friendly, collaborative, and inclusive work culture Clear growth path with internal career advancement opportunities Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.16 - 3.36 Lacs P.A.
On-site
Full Time
We are looking for a proactive and customer-focused Customer Support Associate with a minimum of 1 year of experience in technical support . The ideal candidate should have a strong understanding of troubleshooting technical issues, managing inbound and outbound support calls, and handling support tickets via email or chat. Responsibilities: Handle customer queries and technical issues through calls, emails, and ticketing systems Troubleshoot and resolve product-related technical issues promptly and professionally Escalate unresolved or complex issues to the appropriate internal teams Maintain detailed and accurate documentation of customer interactions and issue resolutions Ensure high levels of customer satisfaction through quality support Follow up with customers to ensure issues are fully resolved Requirements: Minimum 1 year of experience. Excellent communication skills in English & Hindi . Strong problem-solving and analytical skills. Ability to handle multiple customer interactions efficiently. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Experience: Technical support: 1 year (Required) Language: Hindi (Required) Location: Yelahanka New Town, Bengaluru, Karnataka (Required) Work Location: In person
Yelahanka New Town, Bengaluru, Karnataka
INR 2.16 - 3.36 Lacs P.A.
On-site
Full Time
We are looking for a proactive and customer-focused Customer Representative Executive with a minimum of 1 year of experience in technical support . The ideal candidate should have a strong understanding of troubleshooting technical issues, managing inbound and outbound support calls, and handling support tickets via email or chat. Responsibilities: Handle customer queries and technical issues through calls, emails, and ticketing systems Troubleshoot and resolve product-related technical issues promptly and professionally Escalate unresolved or complex issues to the appropriate internal teams Maintain detailed and accurate documentation of customer interactions and issue resolutions Ensure high levels of customer satisfaction through quality support Follow up with customers to ensure issues are fully resolved Requirements: Minimum 1 year of experience. Excellent communication skills in English & Hindi . Strong problem-solving and analytical skills. Ability to handle multiple customer interactions efficiently. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Experience: Technical support: 1 year (Required) Language: Hindi (Required) Location: Yelahanka New Town, Bengaluru, Karnataka (Required) Work Location: In person
Yelahanka New Town, Bengaluru, Karnataka
INR 2.16 - 3.36 Lacs P.A.
On-site
Full Time
We are seeking a proactive and customer-oriented Customer Service Representative– Technical Support with at least 1 year of hands-on experience in delivering technical support across multiple channels. The ideal candidate will have a strong background in troubleshooting, excellent communication skills, and the ability to manage both inbound and outbound interactions effectively. Responsibilities: Respond to customer queries and technical issues via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve product-related technical concerns to ensure minimal disruption to customer operations. Escalate unresolved or complex issues to appropriate internal teams, ensuring clear communication and follow-through. Accurately document all customer interactions, issues, and resolutions using the company’s support tools. Maintain high levels of customer satisfaction through empathetic, solution-driven service. Perform follow-ups to ensure complete issue resolution and customer satisfaction. Requirements: Minimum of 1 year of experience in a technical support or customer service role. Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and analytical abilities. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with ticketing systems and support platforms is a plus. Why Join Us? Opportunity to grow within a dynamic and supportive work environment. Gain experience with a leading technical support team. Enhance your career with hands-on experience in customer engagement and technical troubleshooting. Apply today and become a key part of our dedicated customer success team! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Paid sick time Experience: Customer support: 1 year (Required) Language: Hindi (Required) Work Location: In person
Yelahanka New Town, Bengaluru, Karnataka
INR 2.16 - 3.36 Lacs P.A.
On-site
Full Time
We are seeking a proactive and customer-oriented Customer Support Associate with at least 1 year of hands-on experience, primarily responsible for handling incoming and outgoing calls . The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage customer interactions effectively across multiple channels. Responsibilities: Handle incoming and outgoing customer calls in a courteous and professional manner. Assist customers with inquiries, provide information, and resolve concerns efficiently. Respond to customer queries via phone, email, and chat as needed. Escalate unresolved or complex issues to the appropriate teams, ensuring clear communication and follow-up. Accurately document all customer interactions and outcomes using the company’s support tools. Maintain a high level of customer satisfaction through empathetic, solution-oriented service. Conduct follow-ups to ensure customer issues are fully resolved and satisfaction is achieved. Requirements: Minimum of 1 year of experience in a customer service or call center role. Prior experience in handling both inbound and outbound calls is essential. Excellent verbal and written communication skills in English and Hindi. Strong interpersonal and problem-solving abilities. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM or support platforms is a plus. Apply today and become a key part of our dedicated customer success team! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Paid sick time Experience: Customer support: 1 year (Required) Language: English (Preferred) Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.16 - 3.0 Lacs P.A.
On-site
Full Time
We are seeking a proactive and customer-oriented Customer Service Assistant with at least 1 year of hands-on experience, primarily responsible for handling incoming and outgoing calls . The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage customer interactions effectively across multiple channels. Responsibilities: Handle incoming and outgoing customer calls in a courteous and professional manner. Assist customers with inquiries, provide information, and resolve concerns efficiently. Respond to customer queries via phone, email, and chat as needed. Escalate unresolved or complex issues to the appropriate teams, ensuring clear communication and follow-up. Accurately document all customer interactions and outcomes using the company’s support tools. Maintain a high level of customer satisfaction through empathetic, solution-oriented service. Conduct follow-ups to ensure customer issues are fully resolved and satisfaction is achieved. Requirements: Minimum of 1 year of experience in a customer service or call center role. Prior experience in handling both inbound and outbound calls is essential. Excellent verbal and written communication skills in English and Hindi. Strong interpersonal and problem-solving abilities. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM or support platforms is a plus. Apply today and become a key part of our dedicated customer success team! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Experience: Customer support: 1 year (Required) Language: Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
India
INR 2.16 - 3.0 Lacs P.A.
On-site
Full Time
We are seeking a proactive and customer-oriented Customer Service Assistant with at least 1 year of hands-on experience, primarily responsible for handling incoming and outgoing calls . The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage customer interactions effectively across multiple channels. Responsibilities: Handle incoming and outgoing customer calls in a courteous and professional manner. Assist customers with inquiries, provide information, and resolve concerns efficiently. Respond to customer queries via phone, email, and chat as needed. Escalate unresolved or complex issues to the appropriate teams, ensuring clear communication and follow-up. Accurately document all customer interactions and outcomes using the company’s support tools. Maintain a high level of customer satisfaction through empathetic, solution-oriented service. Conduct follow-ups to ensure customer issues are fully resolved and satisfaction is achieved. Requirements: Minimum of 1 year of experience in a customer service or call center role. Prior experience in handling both inbound and outbound calls is essential. Excellent verbal and written communication skills in English and Hindi. Strong interpersonal and problem-solving abilities. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM or support platforms is a plus. Apply today and become a key part of our dedicated customer success team! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Experience: Customer support: 1 year (Required) Language: Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.6 Lacs P.A.
On-site
Full Time
We are looking for a proactive and customer-focused Customer Support Executive with a minimum of 1 year of experience in a customer service or call center environment. The ideal candidate will be responsible for handling both incoming and outgoing calls , addressing customer inquiries across phone, email, and chat, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls in a courteous and professional manner. Assist customers with queries, provide accurate information, and resolve issues promptly. Respond to customer inquiries via phone, email, and live chat. Escalate unresolved or complex issues to the relevant teams with clear documentation and follow-up. Maintain detailed records of customer interactions using CRM or support tools. Ensure a customer-first approach through empathetic and solution-oriented communication. Conduct timely follow-ups to confirm issue resolution and customer satisfaction. Requirements: Minimum 1 year of experience in customer service or call center support. Hands-on experience handling both inbound and outbound calls is a must. Strong verbal and written communication skills in English and Hindi . Excellent interpersonal skills and a problem-solving mindset. Ability to multitask and perform under pressure in a fast-paced environment. Familiarity with CRM systems or customer support software is a plus. Why Join Us? Be a part of a supportive, growth-driven environment where your contributions directly impact customer success. If you're passionate about delivering exceptional customer service, we want to hear from you! Apply now and take the next step in your customer support career. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Experience: Customer support: 1 year (Required) Language: Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 4.2 Lacs P.A.
On-site
Full Time
Job Overview: We are actively seeking a Customer Service Associate with a strong background in Customer Service and Technical Support. The ideal candidate will handle inbound and outbound calls, respond to customer queries across phone, email, and live chat, and manage basic technical support tasks, including ticketing, follow-ups, and issue escalation. The role demands excellent communication skills, empathy, and a solution-oriented mindset to ensure a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls in a courteous and professional manner. Assist customers by providing accurate information, resolving concerns, and offering technical guidance where applicable. Manage support inquiries via phone, email, and live chat in a timely and effective manner. Log technical issues and service requests by managing support tickets . Monitor and update ticket status, ensuring timely resolution and appropriate follow-up. Escalate unresolved or complex issues to the relevant internal teams with clear documentation. Maintain detailed and organized records of customer interactions and resolutions. Candidate Requirements: Minimum 1 year of experience in customer service, call center operations, or technical support. Hands-on experience in managing both inbound and outbound calls . Strong verbal communication skills in English and Hindi . Good understanding of basic technical troubleshooting and issue resolution. Strong interpersonal skills with a professional, empathetic, and solution-oriented mindset. Why Join Us? Be a part of a supportive, growth-driven environment where your contributions directly impact customer success. If you're passionate about delivering exceptional customer service, we want to hear from you! Share your resume with us : +91 93808 39640 Apply now and take the next step in your customer support career. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Experience: Technical support: 1 year (Required) Customer support: 1 year (Required) Language: Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 4.2 Lacs P.A.
On-site
Full Time
We are actively seeking a Customer Support Associate with a strong background in Customer Service and Technical Support. The ideal candidate will handle inbound and outbound calls, respond to customer queries across phone, email, and live chat, and manage basic technical support tasks, including ticketing, follow-ups, and issue escalation. The role demands excellent communication skills, empathy, and a solution-oriented mindset to ensure a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls in a courteous and professional manner. Assist customers by providing accurate information, resolving concerns, and offering technical guidance where applicable. Manage support inquiries via phone, email, and live chat in a timely and effective manner. Log technical issues and service requests by managing support tickets . Monitor and update ticket status, ensuring timely resolution and appropriate follow-up. Escalate unresolved or complex issues to the relevant internal teams with clear documentation. Maintain detailed and organized records of customer interactions and resolutions. Candidate Requirements: Minimum 1 year of experience in customer service, call center operations, or technical support. Hands-on experience in managing both inbound and outbound calls . Strong verbal communication skills in English and Hindi . Good understanding of basic technical troubleshooting and issue resolution. Strong interpersonal skills with a professional, empathetic, and solution-oriented mindset. Why Join Us? Be a part of a supportive, growth-driven environment where your contributions directly impact customer success. If you're passionate about delivering exceptional customer service, we want to hear from you! Share your resume with us : +91 93808 39640 Apply now and take the next step in your customer support career. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Experience: Customer support: 1 year (Required) Technical support: 1 year (Required) Language: Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 4.2 Lacs P.A.
On-site
Full Time
We are actively seeking a Customer Service Representative with a strong background in Customer Service and Technical Support. The ideal candidate will handle inbound and outbound calls, respond to customer queries across phone, email, and live chat, and manage basic technical support tasks, including ticketing, follow-ups, and issue escalation. The role demands excellent communication skills, empathy, and a solution-oriented mindset to ensure a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls in a courteous and professional manner. Assist customers by providing accurate information, resolving concerns, and offering technical guidance where applicable. Manage support inquiries via phone, email, and live chat in a timely and effective manner. Log technical issues and service requests by managing support tickets . Monitor and update ticket status, ensuring timely resolution and appropriate follow-up. Escalate unresolved or complex issues to the relevant internal teams with clear documentation. Maintain detailed and organized records of customer interactions and resolutions. Candidate Requirements: Minimum 1 year of experience in customer service, call center operations, or technical support. Hands-on experience in managing both inbound and outbound calls . Strong verbal communication skills in English and Hindi . Good understanding of basic technical troubleshooting and issue resolution. Strong interpersonal skills with a professional, empathetic, and solution-oriented mindset. Why Join Us? Be a part of a supportive, growth-driven environment where your contributions directly impact customer success. If you're passionate about delivering exceptional customer service, we want to hear from you! Share your resume with us : +91 93808 39640 Apply now and take the next step in your customer support career. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Language: English (Preferred) Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Yelahanka New Town, Bengaluru, Karnataka
INR 2.4 - 3.6 Lacs P.A.
On-site
Full Time
Job description: We are actively seeking a Customer Service Associate with a strong background in Customer Service and Technical Support. The ideal candidate will handle inbound and outbound calls, respond to customer queries across phone, email, and live chat, and manage basic technical support tasks, including ticketing, follow-ups, and issue escalation. The role demands excellent communication skills, empathy, and a solution-oriented mindset to ensure a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls in a courteous and professional manner. Assist customers by providing accurate information, resolving concerns, and offering technical guidance where applicable. Manage support inquiries via phone, email, and live chat in a timely and effective manner. Log technical issues and service requests by managing support tickets . Monitor and update ticket status, ensuring timely resolution and appropriate follow-up. Escalate unresolved or complex issues to the relevant internal teams with clear documentation. Maintain detailed and organized records of customer interactions and resolutions. Candidate Requirements: Minimum 1 year of experience in customer service, call center operations, or technical support. Hands-on experience in managing both inbound and outbound calls . Strong verbal communication skills in English and Hindi . Good understanding of basic technical troubleshooting and issue resolution. Strong interpersonal skills with a professional, empathetic, and solution-oriented mindset. Why Join Us? Be a part of a supportive, growth-driven environment where your contributions directly impact customer success. If you're passionate about delivering exceptional customer service, we want to hear from you! Share your resume with us : +91 93808 39640 Apply now and take the next step in your customer support career. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Experience: Customer support: 1 year (Required) Language: Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
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