Customer Support Associate -- Largest IT Company - Call --Yagyanshi

0 - 3 years

2 - 5 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for Leading ITES Company Bangalore & Pune for

VOICE Customer Support process ---

SALARY FOR freshers -- Rs 2,77 LPA to 5 LPA

( as per the process selected and marks obtained in Eng. Comm )

Key Highlights: --

1: Graduate

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: Both Side Cabs

Excellent

7: Immediate Joiners Preferred

A Customer Support Specialist,

CALL / WA -- RESUME --AND WRITE - - BANGALORE-- or PUNE

YAGYANSHI 9821182648

DEVIKA -- 9821182651

SHRUTI 9821182649

DIVYA 9821182650

Key Responsibilities:-

Responding to customer inquiries:

Answering questions about products or services, providing information, and offering guidance.

Resolving customer issues:

Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:

Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.

Managing customer interactions:

Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.

Recording and reporting:

Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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