9 Mass Communication Jobs
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0.0 - 1.0 years
3 Lacs
Noida, New delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Ga...
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Candidates With Min 1 Year Exp in BPO/Customer Support > Salary Range (CTC) : 4.2 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer int...
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode: Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance an...
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate with Min 1 Year International Voice/CS Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance an...
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Flat Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and...
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with 1 Year Exp 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Respon...
Posted 2 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . To Apply, WhatsApp Hi to 9151555419 Max Salary Chennai : 3 LPA Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Grad with min 1 year experience in International Voice 2: Good Communication Skills 3: 24*7 Shifts 4: 5 Days Working Requirement Any Graduates/Undergraduate Minimum 1 year Internation...
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance a...
Posted 2 weeks ago
0.0 - 1.0 years
2 Lacs
Hyderabad
Work from Office
Hi, We are Looking to Hire Customer Support Professionals for a Leasing ITES Company in Hyderabad PFB the JD and Apply Through Naukri. We Would Call Back the Relevant Profiles. The Customer Support Executive will be responsible for handling inbound and/or outbound voice calls from customers, understanding their queries, and providing accurate and timely resolutions while ensuring a high level of customer satisfaction Salary : 2,34,460 LPA + 90,000 VSA (Freshers) Cabs: Both Ways Key Responsibilities : -Handle customer queries through voice calls professionally -Understand customer issues and provide appropriate resolutions -Maintain clear, polite, and confident communication on every call -Fo...
Posted 3 weeks ago
Exploring Mass Communication Jobs in India
The mass communication job market in India is thriving, with numerous opportunities for individuals interested in pursuing a career in this field. Mass communication professionals play a crucial role in creating and disseminating information through various mediums such as television, radio, print, and digital platforms. If you are a job seeker looking to explore mass communication jobs in India, this article will provide you with valuable insights into the job market, salary range, career progression, related skills, and interview questions.
Top Hiring Locations in India
- Mumbai
- Delhi
- Bangalore
- Kolkata
- Chennai
These cities are known for their vibrant media and entertainment industries, offering a plethora of opportunities for mass communication professionals.
Average Salary Range
The average salary range for mass communication professionals in India varies depending on factors such as experience, location, and the specific role. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
Career Path
A typical career progression in mass communication may involve roles such as: - Junior Reporter - Correspondent - Senior Editor - News Director
As professionals gain experience and expertise in their field, they may advance to higher-level positions with increased responsibilities.
Related Skills
In addition to a strong foundation in mass communication, professionals in this field are often expected to possess skills such as: - Writing and editing - Social media management - Public relations - Video production - Graphic design
Having a diverse skill set can enhance your prospects for career growth in the mass communication industry.
Interview Questions
- What motivated you to pursue a career in mass communication? (basic)
- Can you describe a challenging project you worked on and how you overcame obstacles? (medium)
- How do you stay updated on current trends and developments in the media industry? (basic)
- What is your experience with crisis communication? (medium)
- How do you handle tight deadlines and pressure in a fast-paced work environment? (medium)
- Can you provide examples of successful communication campaigns you have worked on? (advanced)
- How do you approach building and maintaining relationships with media contacts? (medium)
- What tools or software do you use for content creation and distribution? (basic)
- How do you measure the success of a communication strategy or campaign? (medium)
- Can you walk us through your process for conducting research and gathering information for a news story? (medium)
- Describe a time when you had to deliver difficult news to an audience. How did you approach this situation? (medium)
- How do you adapt your communication style for different audiences or platforms? (medium)
- What ethical considerations do you keep in mind when reporting on sensitive topics? (medium)
- How do you prioritize and manage multiple projects simultaneously? (medium)
- Can you discuss a recent trend in the media industry that has caught your attention? (basic)
- How do you approach fact-checking and verifying information before publishing a story? (medium)
- Have you ever dealt with negative feedback or criticism? How did you handle it? (medium)
- What strategies do you use to engage with your audience and build a loyal following? (medium)
- How do you ensure accuracy and credibility in your work as a mass communication professional? (medium)
- Can you provide examples of how you have leveraged social media to promote content or engage with audiences? (medium)
- How do you assess the impact of your communication efforts on the target audience? (medium)
- What do you believe sets you apart from other candidates applying for this role? (basic)
- How do you stay creative and innovative in your approach to storytelling and content creation? (medium)
- What do you see as the biggest challenges facing the media industry today, and how would you address them? (advanced)
Closing Remark
As you prepare to embark on your journey in the mass communication industry, remember to showcase your skills, experience, and passion for the field during the job search process. By honing your expertise, staying informed about industry trends, and preparing diligently for interviews, you can position yourself as a strong candidate for exciting opportunities in the dynamic world of mass communication. Best of luck in your job search!
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