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Rampwin
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Customer Success Manager

Customer Success Manager

Rampwin

4 years

3 - 5 Lacs

jaipur rajasthan india

Posted:10 hours ago| Platform:

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Skills Required

onboarding training support engagement documentation reports management communication saas collaborative learning

Work Mode

On-site

Job Type

Full Time

Job Description

🌟 Job Opportunity: Customer Success Manager (2–4 Years)📍 Location: Jaipur (On-site)

We are looking for a proactive and customer-focused

Customer Success Manager

to join our team in Jaipur. The ideal candidate will be responsible for building strong client relationships, ensuring smooth onboarding, and driving customer satisfaction and retention.

🔹 Key Responsibilities

Manage and strengthen relationships with assigned clients
Understand customer needs and ensure successful product adoption
Handle onboarding, training, and support for new customers
Track customer health, usage, and engagement
Coordinate with internal teams (Product, Support, Sales) for issue resolution
Monitor renewals, feedback, and upsell opportunities
Maintain accurate documentation and customer reports

🔹 Requirements

2–4 years of experience in Customer Success, Account Management, or Client Handling
Strong communication and relationship-building skills
Ability to manage multiple clients and deliver a great customer experience
Problem-solving mindset with attention to detail
Experience in SaaS/tech domain (preferred, not mandatory)

🔹 What We Offer

Collaborative work environment
Growth opportunities and learning exposure
Competitive salary based on experience

If you are passionate about customer success and want to grow with a fast-moving team, we’d love to connect.
Skills: customer experience,customer satisfaction,collaborative work

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Customer Success Manager