On-site
Full Time
The Client Success Manager will be the main point of contact for clients, leading performance reviews, driving product adoption, and ensuring long-term client success through data-driven strategies and proactive relationship building. This role will also entail upselling and cross selling along with driving retention.
- Bachelor’s degree in any of the following fields Customer Relationship Management, Business Administration, Management, Engineering
- Minimum of 2+ years of experience in a Client Success role (not Client Support)
- Strong client-facing and presentation skills
- Comfortable learning and using multiple technology platforms
- Prior experience in the Multifamily industry
- Familiarity with Hubspot, Notion & Canva or similar tools for presentations
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