The Data Scientist is expected to play a crucial role in analyzing large-scale datasets, building scalable systems, and providing actionable insights to support business strategy. This role requires a strong foundation in data analytics and hands-on experience with data science and AI technologies. Must-Have Qualifications • 2+ years of experience in data science or data engineering. • 2+ years of experience in SQL and Python for data manipulation, analysis, and modeling. • Experience in working with AI systems for data analysis. • Exposure to Google Cloud Platform (GCP) / AWS / Azure • Proficiency in Git for collaborative development and version control. Preferred (Nice-to-Have) Qualifications • Proficiency in Google Cloud Platform (GCP), specifically BigQuery and Looker/Data Studio. • Experience in working with DBT/Dataform, Cloud Build, GCE, Airflow/Composer. • Experience in building data pipelines using python or cloud tools. • Strong foundation in statistics and predictive modeling techniques. • Experience in working with LLM architectures, RAG pipelines and Agentic AI systems. • Strong problem-solving abilities and experience in designing modular, scalable data architectures. • Strong communication skills, with the ability to present data insights to diverse audiences.
The Client Success Manager will be the main point of contact for clients, leading performance reviews, driving product adoption, and ensuring long-term client success through data-driven strategies and proactive relationship building. This role will also entail upselling and cross selling along with driving retention. MUST HAVE QUALIFICATIONS: - Bachelor’s degree in any of the following fields Customer Relationship Management, Business Administration, Management, Engineering - Minimum of 2+ years of experience in a Client Success role (not Client Support) - Strong client-facing and presentation skills - Comfortable learning and using multiple technology platforms PREFERRED QUALIFICATIONS: - Prior experience in the Multifamily industry - Familiarity with Hubspot, Notion & Canva or similar tools for presentations JOB TIMINGS: 9AM to 5PM EST
About the Job Role Summary Hyly.AI is reimagining Quality Assurance through AI-driven automation and agentic testing tools . We are seeking an AI-Powered QA Automation Engineer to lead the evolution of our QA processes by building intelligent, automated testing systems. You’ll work with both traditional automation frameworks (Selenium, Playwright, Postman) and next-generation AI tools like Claude Code, GPT-based testing agents, and autonomous QA frameworks . This role goes beyond scripting—it’s about shaping the future of QA with AI. You’ll reduce reliance on manual testing, mentor the QA team in adopting agentic workflows, and ensure the consistent delivery of high-quality products. By embedding AI-powered QA into the SDLC and leveraging collaboration tools like Notion for reporting and documentation , you’ll help Hyly.AI set a new benchmark for speed, accuracy, and innovation in multifamily technology. Key Responsibilities AI-Augmented QA Automation: Design and implement AI-driven frameworks for functional, API, UX/UI, and data validation testing. Leverage tools like Claude Code, ChatGPT-based test agents, or similar agentic automation platforms. Intelligent Test Execution: Create, maintain, and scale automated test cases that combine traditional frameworks (Selenium, Cypress, Playwright) with AI-powered validation. Mentor QA in AI Adoption: Guide manual testers in transitioning to AI + automation workflows , upskilling them in prompt engineering, AI agent supervision, and hybrid testing strategies. Continuous Quality in the SDLC: Collaborate with developers, product managers, and cross-functional teams to integrate AI-driven quality checks at every stage of development. Analytics & Reporting: Generate insights from automation coverage, AI-driven test outcomes, and defect trends to enable data-backed decisions. Document processes and results in Notion for team-wide visibility. Drive Innovation: Experiment with emerging AI QA tools, evaluate their ROI, and propose cutting-edge strategies to future-proof Hyly.AI’s QA practice. Must-Have Qualifications Experience: 5+ years in QA automation, with hands-on exposure to AI/agentic testing tools (Claude Code, GPT-4/5 agents, or equivalent). Technical Skills: Proficiency in JavaScript (mandatory) and working knowledge of Python, Ruby on Rails, and React. Strong experience in Selenium, Playwright, Cypress, and Postman. API & UX/UI Testing Expertise: Ability to design and execute automated test cases across APIs and user experiences. AI-First Mindset: Experience integrating AI into QA workflows—e.g., AI-assisted test generation, autonomous debugging, or intelligent defect triaging. Mentorship Skills: Proven ability to upskill QA engineers into automation + AI testing methodologies. QA & SDLC Knowledge: Deep understanding of QA methodologies, with a track record of embedding quality practices into the development lifecycle. Collaboration: Strong communication and collaboration with cross-functional teams. Nice-to-Have Qualifications AI Tool Experience: Familiarity with Claude Code, ChatGPT-based agents, or similar LLM-powered QA tools. Collaboration Tools: Experience using Notion for documentation, process tracking, or dashboards. Certifications: Selenium, Playwright, Postman, or AI/ML certifications. QA Certifications: ISTQB, CSTAS, or equivalent.
The Client Success Manager will be the main point of contact for clients, leading performance reviews, driving product adoption, and ensuring long-term client success through data-driven strategies and proactive relationship building. This role will also entail upselling and cross selling along with driving retention. MUST HAVE QUALIFICATIONS: - Bachelor’s degree in any of the following fields Customer Relationship Management, Business Administration, Management, Engineering - Minimum of 2+ years of experience in a Client Success role (not Client Support) - Strong client-facing and presentation skills - Comfortable learning and using multiple technology platforms PREFERRED QUALIFICATIONS: - Prior experience in the Multifamily industry - Familiarity with Hubspot, Notion & Canva or similar tools for presentations JOB TIMINGS: 9AM to 5PM EST
About Us At Hyly.AI, we’re building the first AI + Data fabric for the multifamily industry, changing the way our clients manage and improve their marketing and operations. As the intellectual capital of the industry shifts toward a blend of workforce, AI, and data, we’re proud to be at the forefront of this transformation. You'll be helping us lead this transformation! Role Summary We’re looking for a Senior Prompt Engineer (100% Remote) to drive the development and optimization of advanced prompting strategies that power Hyly.AI’s conversational intelligence across chat, voice, mail, and SMS. This role is critical to ensuring our large language models deliver accurate, context-aware, and high-quality responses that scale across multifamily leasing and resident AI workflows. You will collaborate closely with product managers, ML engineers, and data scientists to design, test, and refine prompt architectures, evaluation frameworks, and multi-intent orchestration flows. The ideal candidate has deep expertise in LLMs (e.g., GPT-4, LLaMA, Mistral, DeepSeek), RAG pipelines, and prompt engineering best practices, and is passionate about building reliable and explainable AI systems. This role offers the opportunity to shape the core intelligence layer that differentiates Hyly.AI in a highly competitive market. Key Responsibilities Design, build, and manage a centralized Prompt Library & Evaluation Store to ensure consistent, versioned, and reusable prompts across Hyly.AI products. Collaborate with product managers, ML engineers, and data scientists to define prompting strategies and taxonomies that scale across chat, mail, SMS, and voice. Develop and refine prompt templates (e.g., few-shot, chain-of-thought, multi-intent orchestration) for reliable and context-aware LLM performance. Integrate RAG pipelines and vector databases (e.g., Pinecone, Weaviate, FAISS) into prompting workflows to ground responses with accurate and relevant data. Create and maintain prompt evaluation workflows using frameworks like LangSmith, custom eval loops, or MECE benchmarking to measure quality and consistency. Implement guardrails and conditional logic (e.g., toggles, fallback handling, language switches) to reduce hallucinations and improve reliability. Launch observability dashboards and automated test cases to monitor prompt accuracy, latency, and success rates in real time. Work with cross-functional teams to continuously improve prompt effectiveness , ensuring business goals translate into scalable prompting solutions. Must-Have Qualifications: Bachelor’s degree in Computer Science, Linguistics, Cognitive Science, or a related field or equivalent practical experience. 2+ years of hands-on experience engineering prompts for frontier Large Language Models (LLMs) such as OpenAI GPT, LLaMA, Claude, Mistral, or similar. Proven expertise in designing, testing, and refining prompts to optimize accuracy, reliability, and contextual alignment across diverse use cases. Strong experience with Retrieval-Augmented Generation (RAG) pipelines and context-injection techniques to ground LLM outputs. Familiarity with evaluation frameworks for LLMs (e.g., LangSmith, custom eval loops, MECE frameworks) and ability to measure/benchmark prompt performance. Proficiency in Python for automating prompt testing, building evaluation scripts, and integrating prompts into production workflows. Ability to work with vector databases (e.g., Pinecone, Weaviate, FAISS) to support semantic search and prompt-driven retrieval. Excellent analytical and communication skills to translate business problems into effective LLM prompting strategies. Preferred (Nice-to-Have) Qualifications: Remote Team Management Experience: Experience managing teams in a remote environment, ensuring effective communication and productivity. Cross-Functional Team Leadership: Proven ability to lead cross-functional teams, managing dependencies and ensuring smooth coordination. Strong collaborative development skills using Git and version control systems.
The Client Success Manager will be the main point of contact for clients, leading performance reviews, driving product adoption, and ensuring long-term client success through data-driven strategies and proactive relationship building. This role will also entail upselling and cross selling along with driving retention. MUST HAVE QUALIFICATIONS: - Bachelor’s degree in any of the following fields Customer Relationship Management, Business Administration, Management, Engineering - Minimum of 2+ years of experience in a Client Success role (not Client Support) - Strong client-facing and presentation skills - Comfortable learning and using multiple technology platforms PREFERRED QUALIFICATIONS: - Prior experience in the Multifamily industry - Familiarity with Hubspot, Notion & Canva or similar tools for presentations JOB TIMINGS: 9AM to 5PM EST
Job Summary: The Marketing Growth Strategist will work closely with the Marketing team and Customer Success team to turn client insights and industry signals into marketing strategies that drive reach, engagement, and measurable growth. This role focuses on amplifying Hyly.AI’s presence across the multifamily industry through LinkedIn engagement, thought leadership, and external partnerships, ensuring our story connects with the right audience and delivers tangible visibility outcomes. Job Responsibilities: Develop and execute strategies to increase Hyly.AI’s marketing reach and engagement across LinkedIn and external platforms. Collaborate with the CSM team to capture client insights, wins, and pain points that can be transformed into marketing stories or campaigns. Identify and pursue visibility opportunities — guest posts, podcasts, and speaking engagements — to strengthen Hyly.AI’s voice in the industry. Engage with influencers, associations, and industry groups to expand thought-leadership presence and credibility. Repurpose and distribute existing marketing assets through third-party channels for extended reach. Track visibility metrics (non-Hyly engagement, impressions, content performance) and present monthly growth insights. Support ongoing campaigns that reinforce Hyly.AI’s category leadership around the Intelligence Fabric, Halo, and Do More. Must Have Qualifications: 1. Minimum 5 years of experience in B2B marketing, communications, or growth strategy. 2. Proven success managing or scaling LinkedIn engagement and community visibility for a SaaS or B2B brand. 3. Strong understanding of content distribution, influencer engagement, and campaign amplification. 4. Excellent storytelling and writing skills — able to craft clear, high-impact messages. 5. Comfortable interpreting customer and performance data to inform marketing strategy. Nice to Have: Experience partnering with Customer Success or Sales to turn insights into marketing material. Familiarity with PR, event visibility, or media outreach. Proficiency in Canva for creating quick, on-brand marketing visuals or campaign mockups. ? A good visual sense for aligning messaging with design and layout. Background in multifamily, proptech, or SaaS industries.Proficiency with Notion, HubSpot, and analytics tools.
About Us: At Hyly.AI, we’re building the first AI + Data Fabric for the multifamily industry, transforming how clients manage, secure, and scale their marketing and operational data. As the industry moves toward a convergence of AI, automation, and data security, we’re proud to lead that transformation through innovation and resilience. You’ll play a key role in strengthening our infrastructure reliability, database performance, and disaster recovery capabilities as we continue scaling our secure, cloud-native platform. About the Role We’re looking for a Senior DevOps & Database Reliability Engineer to ensure the reliability, security, and recoverability of Hyly.AI’s databases and infrastructure. You’ll combine DevOps excellence with deep database administration skills—building and validating backup pipelines, managing database migrations, performing recovery drills, and embedding ISO 27001:2022-aligned security controls for data protection. What You’ll Do Design, automate, and test backup and disaster recovery strategies for large-scale databases and production systems Manage and optimize MySQL, MongoDB, PostgreSQL, and Redis databases for performance, scalability, and reliability Execute database version upgrades, schema migrations, and data integrity validations with minimal downtime Implement ISO 27001:2022-aligned data protection controls including encryption, masking, and retention policies Establish and automate RTO/RPO validation and recovery testing in collaboration with DevSecOps and Compliance teams Build automation for backup validation and monitoring using Terraform, Ansible, or cloud-native pipelines Integrate data leakage prevention (DLP) and access control mechanisms into backup and replication flows Maintain detailed architecture, DR documentation, and recovery runbooks for audit and operational readiness Partner with Engineering and Security teams to ensure resilient infrastructure aligned with ISO, SOC 2 Continuously optimize storage costs while maintaining reliability and compliance standards Who You Are A technically strong DevOps engineer with deep experience managing and securing large-scale databases. Hands-on with MySQL, MongoDB, PostgreSQL, Redis in production environments, including upgrades and migrations. Experienced in designing and executing disaster recovery and backup strategies for critical systems. Familiar with ISO 27001:2022 controls, encryption standards, and compliance-driven infrastructure. Comfortable working across DevOps, security, and engineering teams to balance reliability, cost, and compliance. Clear, structured communicator who documents processes and drives operational excellence. Bonus Points (Not Required) Experience automating database recovery validation and DR drills. Exposure to data masking, DLP, and data encryption solutions. Prior work in ISO 27001 or SOC 2–certified environments. Familiarity with monitoring and alerting stacks (Prometheus, Grafana, Wazuh, or ELK). Experience in large-scale SaaS environments handling multi-tenant databases.
Company Description Hyly.AI is multifamily’s only Intelligence Fabric™, weaving Artificial, Business, and Human intelligence into one operating system for growth. The company connects raw data to decisions, decisions to actions, and actions to measurable outcomes, turning complexity into clarity. Founded in 2010, Hyly.AI has been helping multifamily leaders scale operations and marketing without adding extra headcount. Today, 4 of the top 5 National Multifamily Housing Council (NMHC) managers rely on Hyly.AI to power their growth by transforming data into actionable insights and structured processes. Role Description The Director of Frontend Engineering leads the Web Fabric initiative—defining architecture, scaling teams, and ensuring low-latency, high-quality UX across all products. This leader manages 10+ engineers and managers, aligning with Data Engineering and ML/API teams to deliver end-to-end reliability and performance. Job Responsibilities: Own and evolve our frontend architecture and component strategy. Manage 10+ frontend engineers and managers to deliver high-velocity React / Next.js applications. Produce architecture documents, design specs, and implementation plans for exec review. Align architecture and delivery roadmaps with Data, ML and API teams. Establish frontend engineering best practices for CI/CD, testing, observability, and release automation. Define and track KPIs for velocity, UX performance, and developer productivity. Must Have Qualifications: 6+ years engineering experience (2+ in leadership managing 10+ engineers). Deep experience with React, Next.js, TypeScript or similar modern frameworks. Demonstrated success building and operating large-scale frontend platforms. Strong foundation in CI/CD automation and frontend observability. Proven ability to write architecture docs and run design reviews. Nice to Have Qualifications: Design-system implementation, SSR/SSG optimization, RUM analytics. Experience with real-time frontends (websockets, live data). Familiarity with Vercel, CloudFront, and modern deployment pipelines.
Company Description Hyly.AI is the multifamily industry’s premier Intelligence Fabric™, integrating Artificial, Business, and Human Intelligence into a single system designed to drive operational growth. By transforming raw data into actionable decisions and measurable results, Hyly.AI enables scalable operations without the need for additional resources. Founded in 2010, Hyly.AI has over a decade of experience in simplifying complex processes for multifamily leaders, helping them optimize efficiency and increase ROI. Trusted by 4 out of the top 5 NMHC managers, Hyly.AI empowers teams to focus on building meaningful communities rather than handling repetitive, manual tasks. Role Description We’re looking for a highly energetic, engaging Training Associate who can bring our product to life for teams across the organization. This person should be naturally peppy, confident in front of an audience, and ideally have some background in acting, theatre, public speaking, or hosting anything that helps them deliver fun, high-impact sessions. Job Responsibilities: The Training Associate will focus on leading engaging training sessions that keep users excited and attentive. Maintain ongoing communication and ensure users are confident and successful in using our tools. Understand Hyly’s products deeply and translate technical workflows into simple, relatable explanations. Must Have Qualifications: • Minimum of 1 year of experience in client training or demos. • Strong interpersonal skills and the ability to engage with clients effectively. • Excellent written and verbal communication skills for creating engaging outreaches. • Inclination to build and maintain strong relationships Nice to Have Qualification: • Experience with HubSpot and Notion. • Multifamily industry experience. • Having some theater or acting experience
Company Description Hyly.AI is multifamily’s only Intelligence Fabric™, weaving Artificial, Business, and Human intelligence into one operating system for growth. The company connects raw data to decisions, decisions to actions, and actions to measurable outcomes, turning complexity into clarity. Founded in 2010, Hyly.AI has been helping multifamily leaders scale operations and marketing without adding extra headcount. Today, 4 of the top 5 National Multifamily Housing Council (NMHC) managers rely on Hyly.AI to power their growth by transforming data into actionable insights and structured processes. Role Description The Principal Frontend Engineer will lead the Web Fabric initiative—defining architecture, scaling teams, and ensuring low-latency, high-quality UX across all products. This leader manages 10+ engineers and managers, aligning with Data Engineering and ML/API teams to deliver end-to-end reliability and performance. Job Responsibilities: Own and evolve our frontend architecture and component strategy. Manage 10+ frontend engineers and managers to deliver high-velocity React / Next.js applications. Produce architecture documents, design specs, and implementation plans for exec review. Align architecture and delivery roadmaps with Data, ML and API teams. Establish frontend engineering best practices for CI/CD, testing, observability, and release automation. Define and track KPIs for velocity, UX performance, and developer productivity. Must Have Qualifications: 6+ years engineering experience (2+ in leadership managing 10+ engineers). Deep experience with React, Next.js, TypeScript or similar modern frameworks. Demonstrated success building and operating large-scale frontend platforms. Strong foundation in CI/CD automation and frontend observability. Proven ability to write architecture docs and run design reviews. Nice to Have Qualifications: Design-system implementation, SSR/SSG optimization, RUM analytics. Experience with real-time frontends (websockets, live data). Familiarity with Vercel, CloudFront, and modern deployment pipelines.
About Us: At Hyly.AI, we’re building the first AI + Data Fabric for the multifamily industry, transforming how clients manage, secure, and scale their marketing and operational data. As the industry moves toward a convergence of AI, automation, and data security, we’re proud to lead that transformation through innovation and resilience. You’ll play a key role in strengthening our infrastructure reliability, database performance, and disaster recovery capabilities as we continue scaling our secure, cloud-native platform. About the Role We’re looking for a Senior DevOps & Database Reliability Engineer to ensure the reliability, security, and recoverability of Hyly.AI’s databases and infrastructure. You’ll combine DevOps excellence with deep database administration skills—building and validating backup pipelines, managing database migrations, performing recovery drills, and embedding ISO 27001:2022-aligned security controls for data protection. What You’ll Do Design, automate, and test backup and disaster recovery strategies for large-scale databases and production systems Manage and optimize MySQL, MongoDB, PostgreSQL, and Redis databases for performance, scalability, and reliability Execute database version upgrades, schema migrations, and data integrity validations with minimal downtime Implement ISO 27001:2022-aligned data protection controls including encryption, masking, and retention policies Establish and automate RTO/RPO validation and recovery testing in collaboration with DevSecOps and Compliance teams Build automation for backup validation and monitoring using Terraform, Ansible, or cloud-native pipelines Integrate data leakage prevention (DLP) and access control mechanisms into backup and replication flows Maintain detailed architecture, DR documentation, and recovery runbooks for audit and operational readiness Partner with Engineering and Security teams to ensure resilient infrastructure aligned with ISO, SOC 2 Continuously optimize storage costs while maintaining reliability and compliance standards Who You Are A technically strong DevOps engineer with deep experience managing and securing large-scale databases. Hands-on with MySQL, MongoDB, PostgreSQL, Redis in production environments, including upgrades and migrations. Experienced in designing and executing disaster recovery and backup strategies for critical systems. Familiar with ISO 27001:2022 controls, encryption standards, and compliance-driven infrastructure. Comfortable working across DevOps, security, and engineering teams to balance reliability, cost, and compliance. Clear, structured communicator who documents processes and drives operational excellence. Bonus Points (Not Required) Experience automating database recovery validation and DR drills. Exposure to data masking, DLP, and data encryption solutions. Prior work in ISO 27001 or SOC 2–certified environments. Familiarity with monitoring and alerting stacks (Prometheus, Grafana, Wazuh, or ELK). Experience in large-scale SaaS environments handling multi-tenant databases.