Customer Success Executive

Location:

Job Type:

Experience:

About Us:

Customer Success Executive

Key Responsibilities:

• Freelancing Platform Lead Generation:

   Manage and generate leads from platforms like 

  Upwork, Fiverr, Freelancer, and PeoplePerHour

  . Actively bid on projects and follow up with potential clients regularly.

• LinkedIn Outreach:

   Use 

  LinkedIn and Sales Navigator

   to identify and engage with decision-makers, sending personalized connection requests and follow-up messages.

• Tailored Proposals & Pitching:

   Write 

  custom, compelling proposals

   based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings.

• Client Communication:

   Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings

• Pipeline Management:

   Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress.

• Reporting & Goals:

   Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.

Skills and Qualifications:

• Bachelor's degree (Preferably in Btech/BSc/BCA)
• 6 months–1 year of experience 

  generating leads from Upwork, Fiverr

  , and similar platforms.
• Proven expertise in 

  LinkedIn lead generation

  , using tools like 

  Sales Navigator

   for outreach and prospecting.
• Strong command over 

  client communication

  , proposal writing, and sales pitching in fluent, professional English.
• Ability to 

  write tailored proposals

   that align with project requirements and business needs.
• Experience in converting cold leads into warm conversations and eventually into deals.
• Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing.
• Proficiency in IT Design tools and maintaining daily task logs and follow-ups.
• Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously.

Skills :

Online Lead Generation , IT Sales , Online Bidding , Customer Success, Market Research, International Marketing , International Online Bidding, Proposal Writing, Freelance , Upwork, Linkedin Marketing , Linkedin Sales Navigator, Business Development , BD Sales, Sales, IT Marketing