Avow Solutions Inc

16 Job openings at Avow Solutions Inc
User Experience Designer Chennai,Tamil Nadu,India 0 years Not disclosed On-site Full Time

Job Summary: We are looking for a talented and creative UI/UX Designer to join our team. The ideal candidate will be responsible for delivering exceptional user experiences across our web and mobile platforms. You will work closely with product managers, developers, and other designers to transform ideas and requirements into intuitive, engaging, and beautiful interfaces. Key Responsibilities: Conduct user research and competitor analysis to inform design decisions. Create wireframes, storyboards, user flows, process flows, and site maps. Design UI elements such as input controls, navigational components, and informational components. Develop prototypes and interactive mockups to effectively communicate design ideas. Collaborate with cross-functional teams including developers and product managers to ensure high-quality implementation of designs. Conduct usability testing and gather feedback to iterate and improve designs. Maintain consistency in visual elements and define design guidelines, standards, and best practices. Stay up to date with the latest UI/UX trends, techniques, and technologies. Requirements: Bachelor’s degree in Design, Computer Science, or a related field (or equivalent experience). Proven experience as a UI/UX Designer or similar role. Strong portfolio showcasing UI/UX design skills and design process. Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, etc. Solid understanding of responsive design and cross-platform compatibility. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Basic knowledge of HTML/CSS/JavaScript is a plus. Preferred Qualifications: Experience working in Agile/Scrum development processes. Knowledge of accessibility standards and best practices. Experience with user analytics and A/B testing tools. Familiarity with front-end frameworks (React, Angular, etc.) is a bonus. Show more Show less

Business Development Executive Chennai,Tamil Nadu,India 3 years Not disclosed On-site Full Time

Job Title: Business Development Executive – SaaS Product Location: Teynampet Experience Level: 1–3 years (SaaS sales experience preferred) Employment Type: Full-time Key Responsibilities: Identify and engage potential clients through calls, emails, and networking Schedule and attend in-person client meetings, presentations, and product demos Understand client needs and clearly articulate the product’s value proposition Manage the entire sales cycle — from lead generation to deal closure Build strong relationships with prospective and existing clients through regular follow-ups and meetings Collaborate with internal teams (product, support, marketing) to improve customer experience Maintain detailed records of client interactions and sales activities using CRM tools Attend industry events, conferences, and local networking sessions to represent the company Key Requirements: Bachelor’s degree in business, Marketing, or related field 1–3 years of B2B sales experience (SaaS sales preferred) Strong interpersonal and communication skills — both verbal and written Willingness to travel locally or regionally to meet clients Ability to present complex technical information in a clear and persuasive manner Goal-oriented, self-motivated, and proactive Experience using CRM platforms like HubSpot, Zoho, or Salesforce Preferred Qualifications: Experience selling SaaS products to SMEs or enterprise clients Familiarity with software solution sales cycles and onboarding processes Knowledge of the Freight Forwarding domain is a plus Show more Show less

Customer Success Executive Chennai,Tamil Nadu,India 1 years None Not disclosed On-site Full Time

Job Title: Customer Success Executive Experience: 0–1 Year Location: Onsite – Teynampet, Chennai Shift Timing: 11:00 AM – 8:00 PM Job Description: We are looking for a proactive and customer-friendly Customer Success Executive to support users of our SAAS product. This is an excellent opportunity for freshers or candidates with up to 1 year of experience who are passionate about helping customers and building a career in the tech industry. Key Responsibilities: Assist customers in understanding and using our SAAS platform effectively Respond to customer queries via phone, email, or chat in a prompt and professional manner Build and maintain positive customer relationships Coordinate with internal teams to resolve customer issues Educate users about product features and updates Ensure high levels of customer satisfaction and engagement Requirements: 0–1 year of experience in customer support or a related role Strong communication skills in English Malayalam speaking is an added advantage Interest in technology and willingness to learn about SAAS products Good problem-solving skills and a customer-centric attitude

Junior Graphic Designer Chennai,Tamil Nadu,India 0 - 1 years None Not disclosed On-site Full Time

Job Summary: We are looking for a talented and creative graphic designer to join our team. The ideal candidate should have experience in designing various types of graphics for both print and digital media, including logos, brochures, websites, social media posts, and other marketing materials. The candidate should also be proficient in graphic design software such as Adobe Creative Suite and have excellent communication and time management skills. Responsibilities: Create visually appealing designs for various marketing materials, including logos, brochures, websites, social media posts, and other marketing materials. Work closely with the marketing team to understand design requirements and translate them into creative solutions. Develop and maintain brand guidelines and ensure all designs align with brand identity and Message. Collaborate with other designers, copywriters, and marketing specialists to ensure consistent and high-quality designs across all marketing channels. Manage multiple projects simultaneously and meet project deadlines. Stay up to date with design trends and best practices in the industry. Edit and retouch images and graphics to ensure high quality and consistency. Provide support to other design-related projects as needed. Requirements: Bachelor's or associate degree in graphic design or a related field. 0-1 years of experience in graphic design. Proficient in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign etc.). Added value: Experience with Adobe After Effects and Premiere Pro. Strong portfolio showcasing experience in various design projects. Excellent communication, collaboration, and time management skills. Familiarity with print and digital media design standards and requirements. Understanding of color theory, typography, and layout design. Ability to work independently and as part of a team. Attention to detail and commitment to high-quality design. If you meet the above qualifications and have a passion for creating visually appealing designs, we encourage you to apply for this exciting opportunity.

Search Engine Optimization Analyst Chennai,Tamil Nadu,India 2 years None Not disclosed On-site Full Time

Job Title: SEO Analyst Location: Teynampet, Chennai (On-site) Experience Level: 1–2 years Employment Type: Full-time About the Role We are looking for a passionate and detail-oriented SEO Analyst with 1–2 years of experience to join our marketing team in Teynampet. The ideal candidate will be responsible for optimizing website content, improving search engine rankings, and analyzing performance to drive organic growth. Key Responsibilities Conduct keyword research to guide content strategy and identify SEO opportunities. Optimize website pages, including meta tags, headers, URLs, and internal linking structures. Perform regular SEO audits and recommend fixes to improve site performance. Track, report, and analyze website analytics and performance metrics using tools like Google Analytics and Google Search Console. Collaborate with content and web development teams to implement SEO best practices. Stay updated with search engine algorithm updates and emerging SEO trends. Conduct competitor analysis to benchmark SEO performance and identify gaps. Requirements Bachelor’s degree in Marketing, Communications, or a related field. 1–2 years of hands-on SEO experience. Strong knowledge of SEO tools (Google Search Console, Google Analytics, SEMrush, Ahrefs, etc.). Basic understanding of HTML, CSS, and website structure. Strong analytical and problem-solving skills. Good communication skills and attention to detail.

Quality Assurance Automation Engineer chennai,tamil nadu,india 6 years None Not disclosed On-site Full Time

Key Responsibilities Design, develop, and maintain automation frameworks and test scripts for web and API testing. Collaborate with product managers, developers, and QA teams to understand requirements and create effective test plans. Implement and execute automated regression, functional, and integration tests across multiple modules. Identify, log, and track defects using industry-standard tools (e.g., Jira, Zephyr, or similar). Ensure continuous integration and continuous delivery (CI/CD) testing is integrated with build pipelines (Jenkins, GitHub Actions, GitLab CI/CD, etc.). Analyze test results, generate reports, and proactively work with teams to resolve issues. Contribute to QA best practices and mentor junior testers in automation techniques. Required Skills & Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. 4–6 years of experience in automation testing for product-based companies. Strong knowledge of automation frameworks like Selenium, Cypress, Playwright, or TestNG. Experience with API testing tools (Postman, REST Assured, etc.). Hands-on experience with programming languages such as Java, Python, or JavaScript. Familiarity with CI/CD pipelines and DevOps tools. Strong understanding of software testing methodologies (Agile, Scrum, Regression, Smoke Testing). Knowledge of SQL/Database testing . Excellent communication, analytical, and problem-solving skills.

User Experience Designer chennai,tamil nadu 2 - 6 years INR Not disclosed On-site Full Time

We are seeking a talented and creative UI/UX Designer to join our team. In this role, you will be responsible for delivering exceptional user experiences across our web and mobile platforms. Working closely with product managers, developers, and other designers, you will translate ideas and requirements into intuitive, engaging, and visually appealing interfaces. Your key responsibilities will include conducting user research and competitor analysis to drive design decisions. You will create wireframes, storyboards, user flows, process flows, and site maps. Designing UI elements like input controls, navigational components, and informational components will also be part of your role. Additionally, you will develop prototypes and interactive mockups to effectively communicate design concepts. Collaboration with cross-functional teams, such as developers and product managers, is essential to ensure the high-quality implementation of designs. Usability testing and feedback collection will help iterate and enhance the designs. Maintaining visual consistency and defining design guidelines, standards, and best practices are crucial aspects of the position. Keeping abreast of the latest UI/UX trends, techniques, and technologies is also required. Requirements for this role include a Bachelor's degree in Design, Computer Science, or a related field, or equivalent experience. Proven experience as a UI/UX Designer or similar role is necessary, along with a strong portfolio showcasing UI/UX design skills and processes. Proficiency in design and prototyping tools like Figma, Adobe XD, Sketch, InVision, etc., is expected. A solid understanding of responsive design and cross-platform compatibility is essential, as well as strong problem-solving abilities and attention to detail. Excellent communication and collaboration skills are key, and basic knowledge of HTML/CSS/JavaScript is a plus. Preferred qualifications include experience working in Agile/Scrum development processes, knowledge of accessibility standards and best practices, and familiarity with user analytics and A/B testing tools. Additionally, experience with front-end frameworks like React, Angular, etc., is considered a bonus.,

Senior Quality Assurance Automation Engineer chennai,tamil nadu,india 9 years None Not disclosed On-site Full Time

Role: Senior QA Automation Engineer / QA Lead Responsibilities Own and evolve the entire testing lifecycle—defining strategy, tooling, automation ROI, and ensuring optimal test coverage. Design, build, and maintain scalable automation frameworks for UI, API, and microservices testing. Establish and enforce quality gates across the SDLC, driving shift-left testing practices. Lead initiatives for performance, non-functional, and cross-browser testing to ensure reliability at scale. Collaborate closely with Development and DevOps teams to seamlessly embed automation into CI/CD pipelines. Continuously improve test coverage, stability, and developer confidence through proactive feedback loops. Provide technical leadership across QA pods and define the overall automation architecture. Conduct code reviews, mentor team members, and drive deep-dive debugging and root cause analysis sessions. Qualifications Bachelor's degree in Computer Science, Engineering, or related technical field. Mandatory: Experience working in a SaaS (Software-as-a-Service) environment, understanding multi-tenant architecture, releases, and deployments. Hands-on engineer with a proven track record of coding and testing to production standards. Strong understanding of functional, regression, and non-functional testing principles. Excellent communicator with a focus on clear documentation, collaboration, and cross-team alignment. Passion for enhancing speed, quality, and reliability within a fast-paced environment. Skills & Expertise Experience: 5–9 years in QA automation and engineering roles, preferably in SaaS-based product companies. Problem-Solving & DSA: Proficient in data structures, algorithms, and OOP principles; capable of writing efficient, maintainable automation code. Test Automation: Expert in Selenium (WebDrivers, XPath, CSS Selectors), UI & API automation, and building frameworks from scratch. Testing Methodologies: Deep knowledge of STLC, test management, coverage strategy, and release processes. Manual Testing: Skilled in exploratory and manual testing for edge cases and usability. Communication: Clear, structured thinker with the ability to explain complex technical problems effectively. Leadership: Strong sense of ownership, mentoring ability, and collaboration across cross-functional teams. Tools: Selenium, Postman, JMeter (or similar) for UI/API/performance testing. DevOps Integration: Hands-on experience with CI/CD pipelines, automation architecture, and test planning. Debugging: Advanced skills in defect triage, root cause analysis, and debugging distributed systems.

Business Analyst chennai,tamil nadu,india 3 years None Not disclosed On-site Full Time

Business Analyst (SaaS Domain) We are looking for a Business Analyst with 2–3 years of experience, ideally within a SaaS (Software-as-a-Service) environment. The ideal candidate will be responsible for bridging the gap between business stakeholders and technical teams, translating business needs into scalable SaaS solutions, and driving continuous improvement in product functionality and user experience. Key Responsibilities 1. Requirements Gathering & Analysis Work closely with Product Owners, Business Teams, and Clients to gather and document requirements for SaaS product features, integrations, and enhancements. Analyze user journeys, subscription workflows, and business processes to identify gaps and suggest improvements. Conduct competitor analysis and market research to support product roadmap decisions. 2. Documentation & Communication Create detailed Business Requirement Documents (BRDs), Functional Specifications, and User Stories with clear acceptance criteria. Build process flow diagrams, wireframes, and mockups to visually represent requirements. Maintain a requirements traceability matrix to ensure complete delivery. 3. Product & Solution Support Collaborate with engineering teams during sprint planning, backlog grooming, and solution design. Ensure that requirements are implemented as intended by participating in User Acceptance Testing (UAT) and reviewing deliverables. Provide inputs for feature prioritization based on business value and user impact. 4. Stakeholder Management Act as a key liaison between business users, product management, and development teams. Conduct regular requirement review sessions and status updates with stakeholders. Clarify requirements, resolve conflicts, and ensure timely delivery of features. 5. Data-Driven Insights Monitor SaaS product usage metrics (e.g., user adoption, churn rate, feature usage). Provide actionable recommendations to improve product usability and customer experience. Required Skills & Qualifications Bachelor’s degree in Business Administration, Information Technology, or a related field. 2–3 years of experience as a Business Analyst, preferably within a SaaS-based IT company. Strong understanding of SaaS product lifecycle, subscription management, and customer onboarding workflows. Familiarity with Agile/Scrum methodology, writing user stories, and working with tools like JIRA, Confluence, Figma, or Lucidchart. Good analytical, documentation, and stakeholder communication skills. Basic knowledge of APIs, integrations, and data reporting is a plus.

Sales Manager chennai,tamil nadu,india 0 years None Not disclosed Remote Full Time

Job Summary The Sales Head will lead the sales organization to drive revenue growth, build and manage a high-performing sales team, and develop and execute effective sales strategies. This leader will be responsible for expanding market presence, achieving aggressive sales targets, and aligning sales efforts with the company’s overall business objectives. Key Responsibilities Develop and execute sales strategies tailored to diverse global markets, understanding regional business cultures, regulations, and buying behaviors. Directly engage in selling to potential clients worldwide while building and leading a global sales team. Establish and refine sales playbooks and processes that can scale internationally. Collaborate closely with product, marketing, and customer success teams to adapt product positioning and messaging for each market. Manage relationships with key global customers and partners to expand market presence. Monitor global market trends, competitive landscapes, and emerging opportunities to adapt sales tactics effectively. Drive revenue targets and manage sales pipelines across countries/regions, ensuring accurate forecasting and reporting. Skills and Experience Required Proven track record in SaaS sales with experience selling into multiple international markets. Strong cross-cultural communication and negotiation skills for diverse clients. Ability to develop scalable sales processes adaptable to different countries. Experience working with regional sales teams and managing distributed teams remotely. Familiarity with global compliance and legal standards affecting SaaS contracts and sales.

Business Analyst chennai,tamil nadu,india 2 - 5 years INR Not disclosed On-site Full Time

Business Analyst (SaaS Domain) We are looking for a Business Analyst with 23 years of experience, ideally within a SaaS (Software-as-a-Service) environment. The ideal candidate will be responsible for bridging the gap between business stakeholders and technical teams, translating business needs into scalable SaaS solutions, and driving continuous improvement in product functionality and user experience. Key Responsibilities 1. Requirements Gathering & Analysis Work closely with Product Owners, Business Teams, and Clients to gather and document requirements for SaaS product features, integrations, and enhancements. Analyze user journeys, subscription workflows, and business processes to identify gaps and suggest improvements. Conduct competitor analysis and market research to support product roadmap decisions. 2. Documentation & Communication Create detailed Business Requirement Documents (BRDs), Functional Specifications, and User Stories with clear acceptance criteria. Build process flow diagrams, wireframes, and mockups to visually represent requirements. Maintain a requirements traceability matrix to ensure complete delivery. 3. Product & Solution Support Collaborate with engineering teams during sprint planning, backlog grooming, and solution design. Ensure that requirements are implemented as intended by participating in User Acceptance Testing (UAT) and reviewing deliverables. Provide inputs for feature prioritization based on business value and user impact. 4. Stakeholder Management Act as a key liaison between business users, product management, and development teams. Conduct regular requirement review sessions and status updates with stakeholders. Clarify requirements, resolve conflicts, and ensure timely delivery of features. 5. Data-Driven Insights Monitor SaaS product usage metrics (e.g., user adoption, churn rate, feature usage). Provide actionable recommendations to improve product usability and customer experience. Required Skills & Qualifications Bachelor's degree in Business Administration, Information Technology, or a related field. 23 years of experience as a Business Analyst, preferably within a SaaS-based IT company. Strong understanding of SaaS product lifecycle, subscription management, and customer onboarding workflows. Familiarity with Agile/Scrum methodology, writing user stories, and working with tools like JIRA, Confluence, Figma, or Lucidchart. Good analytical, documentation, and stakeholder communication skills. Basic knowledge of APIs, integrations, and data reporting is a plus.

Product Manager chennai,tamil nadu,india 5 years None Not disclosed On-site Full Time

Job Summary We are seeking an experienced and driven Product Manager to own and grow our SaaS product portfolio. You will play a key role in defining product vision, driving roadmap execution, and ensuring that our solutions deliver measurable value to customers. This role requires a blend of strategic thinking, technical understanding, and customer empathy to drive business impact. Key Responsibilities Define product vision, strategy, and roadmap aligned with company goals and market opportunities. Conduct market research, competitive analysis, and customer interviews to identify opportunities and validate solutions. Collaborate with cross-functional teams (Engineering, Design, Sales, Marketing, and Customer Success) to deliver high-quality product releases. Translate business needs into detailed product requirements, user stories, and acceptance criteria. Prioritize features and enhancements by balancing customer impact, business goals, and technical feasibility. Monitor product performance through KPIs, adoption metrics, and customer feedback to drive continuous improvement. Own the product lifecycle from ideation to launch and ongoing optimization. Serve as the voice of the customer, ensuring usability and satisfaction are at the core of product decisions. Partner with Sales and Marketing to develop go-to-market strategies, pricing, and positioning. Stay up to date on SaaS trends, technologies, and best practices to maintain a competitive edge. Qualifications & Skills 5+ years of product management experience, with at least 3 years in SaaS or technology-driven products. Strong understanding of SaaS business models, subscription metrics, and customer lifecycle. Proven success in driving product adoption and delivering measurable results. Experience working in Agile/Scrum with roadmap ownership and sprint planning. Excellent stakeholder management and cross-functional leadership skills. Strong analytical mindset; comfortable with data-driven decision-making. Exceptional communication and presentation skills. Ability to work independently in a fast-paced, evolving environment.

Customer Success Manager chennai,tamil nadu,india 5 years None Not disclosed On-site Full Time

Job Title: Customer Success Manager About the Role We are seeking an experienced and customer-centric Customer Success Manager to lead client relationships and ensure long-term success for users of our SaaS product. The ideal candidate will have a deep understanding of SaaS customer lifecycles, strong business acumen, and a proven ability to drive customer adoption, satisfaction, and retention. As a key member of our customer success team, you will act as the trusted advisor to our clients — ensuring they achieve their desired outcomes while maximizing the value derived from our platform. Key Responsibilities: Serve as the primary point of contact for key customers, managing relationships post-sale through renewal and expansion. Develop a thorough understanding of client business goals and align our SaaS solutions accordingly. Drive customer onboarding, adoption, engagement, and satisfaction across the customer lifecycle. Monitor product usage metrics to identify potential risks and proactively manage churn. Conduct regular business reviews and strategy sessions with clients to ensure continued value realization. Partner with Sales to identify upsell, cross-sell, and renewal opportunities. Collaborate with Product and Engineering teams to communicate client feedback and influence product improvements. Maintain accurate customer health scores and success metrics in CRM and success tools. Mentor junior success team members and contribute to process improvements. Required Skills & Qualifications: Bachelor’s or Master’s degree in Business, Marketing, or a related field. Minimum 5 years of experience in Customer Success or Account Management within a SaaS or technology environment. Proven track record of managing enterprise or high-value client accounts. Deep understanding of SaaS business models, subscription renewals, and customer lifecycle management. Exceptional communication, presentation, and negotiation skills. Ability to interpret and act on customer data and usage analytics. Proficiency with CRM tools (Salesforce, HubSpot, Zoho) and Customer Success platforms Strong problem-solving, relationship-building, and strategic thinking abilities. Performance Metrics: Customer retention and renewal rates Product adoption and usage growth Net Promoter Score (NPS) and CSAT Upsell and cross-sell revenue contribution Churn rate reduction

Motion Graphic Designer tamil nadu,india 3 years None Not disclosed On-site Full Time

About the Role We’re looking for a talented Motion Graphic Designer / Graphic Designer to join our dynamic team. If you live and breathe creativity, love bringing ideas to life through motion and visuals, and want to work on exciting campaigns — this role is for you! What You’ll Do Create engaging motion graphics and animations for social media, marketing campaigns, presentations, and brand videos. Design visual assets such as banners, posters, and infographics that align with our brand identity. Collaborate with the marketing and content teams to produce visually consistent and high-quality output. Edit and enhance videos with visual effects, typography, and transitions. Stay up-to-date with design trends, animation techniques, and creative best practices. What We’re L👀king For 1–3 years of experience in motion graphics and design (agency experience is a plus).Profi ciency in Adobe After Effects, Premiere Pro, Photoshop, and Illustrator.A str ong sense of design, typography, color, and timing.Abili ty to manage multiple projects and deliver creative work on time.A por tfolio that showcases your best motio n and design work (ple ase include a link). Bonus Skills (Nice to Have) Experience with 3D tools (Cinema 4D, Blender, etc.). Knowledge of sound design or video editing workflows. Understanding of social media content trends and marketing visuals. Why Join Us 💡 Creative freedom and space to experiment. 🤝 Supportive, collaborative, and growth-oriented team. 💰 Competitive compensation and flexible work environment. How to Apply If you’re ready to bring ideas to life through motion and design, we’d love to see your work! 📩 Send your resume and portfolio link to aldo@avowsolutions.com 🧾 Subject line: Application – Motion Graphic Designer

Motion Graphic Designer india 1 - 3 years INR Not disclosed On-site Full Time

About the Role We're looking for a talented Motion Graphic Designer / Graphic Designer to join our dynamic team. If you live and breathe creativity, love bringing ideas to life through motion and visuals, and want to work on exciting campaigns this role is for you! What You'll Do Create engaging motion graphics and animations for social media, marketing campaigns, presentations, and brand videos. Design visual assets such as banners, posters, and infographics that align with our brand identity. Collaborate with the marketing and content teams to produce visually consistent and high-quality output. Edit and enhance videos with visual effects, typography, and transitions. Stay up-to-date with design trends, animation techniques, and creative best practices. What We're Lking For 13 years of experience in motion graphics and design (agency experience is a plus).Profi ciency in Adobe After Effects, Premiere Pro, Photoshop, and Illustrator.A str ong sense of design, typography, color, and timing.Abili ty to manage multiple projects and deliver creative work on time.A por tfolio that showcases your best motio n and design work (ple ase include a link). Bonus Skills (Nice to Have) Experience with 3D tools (Cinema 4D, Blender, etc.). Knowledge of sound design or video editing workflows. Understanding of social media content trends and marketing visuals. Why Join Us Creative freedom and space to experiment. Supportive, collaborative, and growth-oriented team. Competitive compensation and flexible work environment. How to Apply If you're ready to bring ideas to life through motion and design, we'd love to see your work! Send your resume and portfolio link to [HIDDEN TEXT] Subject line: Application Motion Graphic Designer

Senior Quality Assurance Automation Engineer chennai,tamil nadu,india 9 years None Not disclosed On-site Full Time

Role: Senior QA Automation Engineer / QA Lead Responsibilities Own and evolve the entire testing lifecycle—defining strategy, tooling, automation ROI, and ensuring optimal test coverage. Design, build, and maintain scalable automation frameworks for UI, API, and microservices testing. Establish and enforce quality gates across the SDLC, driving shift-left testing practices. Lead initiatives for performance, non-functional, and cross-browser testing to ensure reliability at scale. Collaborate closely with Development and DevOps teams to seamlessly embed automation into CI/CD pipelines. Continuously improve test coverage, stability, and developer confidence through proactive feedback loops. Provide technical leadership across QA pods and define the overall automation architecture. Conduct code reviews, mentor team members, and drive deep-dive debugging and root cause analysis sessions. Qualifications Bachelor's degree in Computer Science, Engineering, or related technical field. Mandatory: Experience working in a SaaS (Software-as-a-Service) environment, understanding multi-tenant architecture, releases, and deployments. Hands-on engineer with a proven track record of coding and testing to production standards. Strong understanding of functional, regression, and non-functional testing principles. Excellent communicator with a focus on clear documentation, collaboration, and cross-team alignment. Passion for enhancing speed, quality, and reliability within a fast-paced environment. Skills & Expertise Experience: 5–9 years in QA automation and engineering roles, preferably in SaaS-based product companies. Problem-Solving & DSA: Proficient in data structures, algorithms, and OOP principles; capable of writing efficient, maintainable automation code. Test Automation: Expert in Selenium (WebDrivers, XPath, CSS Selectors), UI & API automation, and building frameworks from scratch. Testing Methodologies: Deep knowledge of STLC, test management, coverage strategy, and release processes. Manual Testing: Skilled in exploratory and manual testing for edge cases and usability. Communication: Clear, structured thinker with the ability to explain complex technical problems effectively. Leadership: Strong sense of ownership, mentoring ability, and collaboration across cross-functional teams. Tools: Selenium, Postman, JMeter (or similar) for UI/API/performance testing. DevOps Integration: Hands-on experience with CI/CD pipelines, automation architecture, and test planning. Debugging: Advanced skills in defect triage, root cause analysis, and debugging distributed systems.