Haulog

We are seeking a passionate Laravel Developer who is strong in backend development and has solid hands-on experience with Laravel, Vue.js, MySQL, REST APIs, and GitHub. The ideal candidate should have excellent logic-building skills, follow best coding practices, and be eager to work in a dynamic, high-growth environment. Responsibilities Design, build, and maintain efficient, reusable, and reliable Laravel applications. Develop and integrate RESTful APIs. Build dynamic and responsive frontend components using Vue.js . Write clean, maintainable code following best practices and coding standards. Optimize the application for maximum speed, scalability, and performance. Collaborate closely with cross-functional teams, including Product, Design, and QA. Manage code repositories on GitHub with strong knowledge of version control best practices. Participate in code reviews, identify bugs, and devise solutions to technical problems. Requirements 2-5 years of strong experience with the Laravel framework. Proficient with Vue.js and building modern frontend components. Strong hands-on experience with MySQL database design and queries. Solid understanding of REST APIs and integration. Strong in coding logic, problem-solving, and debugging. Experience with GitHub for version control and collaboration. Ability to work independently and handle multiple projects simultaneously. Nice To Have Skills Experience with Node.js, Docker, and AWS services. Previous experience working on logistics industry projects. Knowledge or experience in Python and AI/ML concepts. Strong English communication skills, verbal and written. This job was posted by Binita Desai from Haulog. Show more Show less

Job Summary: The Customer Operation Executive at Haulog will be responsible for driving customer engagement, retention, and success. This role ensures smooth customer onboarding, effective training, and ongoing support for our logistics management solution tailored for manufacturing companies. The position involves developing and optimizing Standard Operating Procedures (SOPs), managing escalations, and working closely with internal teams to enhance customer experience and product adoption. Key Responsibilities: Customer Success & Engagement: • Build and maintain strong relationships with key customers to ensure long-term success. • Develop and implement customer retention strategies. • Lead customer onboarding and ensure smooth account setup. • Oversee product training for customers and internal teams. • Develop and maintain training materials and a knowledge base for customers. Process Optimization & SOP Development: • Define, document, and optimize SOPs for business and industry-specific operations. • Identify process gaps and drive the implementation of solutions to improve efficiency. Customer Support & Issue Resolution: • Manage and resolve high-priority customer escalations, ensuring a positive experience. • Gather and analyze customer feedback to drive product improvements. • Act as the primary point of contact for customer issues, working closely with product and technical teams. Product & Business Development Support: • Identify and document new development opportunities based on customer insights. • Own and execute case studies and customer testimonials to showcase Haulog’s impact. • Work with internal teams to continuously enhance the logistics management solution. Qualifications & Skills: 2 to 4 + years of experience in customer operations, customer success, or account management. Experience working with manufacturing companies or in a logistics/SaaS environment is preferred. Strong problem-solving and process optimization skills. Excellent communication and interpersonal skills to engage with customers and internal teams. Ability to manage multiple customers and prioritize effectively. Proficiency in using customer management and support tools. Strong analytical skills to interpret customer data and derive insights. Why Join Haulog? Be part of an innovative logistics technology company transforming the manufacturing supply chain. Work in a dynamic and collaborative environment with industry leaders. Opportunity to shape customer experience and play a crucial role in product development.

Mid-Level Sales and Business Development Executive Your Responsibilities Identify and target potential manufacturing companies as prospective clients for our logistic management platform. Conduct market research to understand industry trends, competitors, and potential opportunities for business growth. Build and maintain strong relationships with key decision-makers within target organizations. Present our SAAS-based logistic management platform to potential clients, showcasing its benefits and addressing their specific needs. Collaborate with the sales and marketing team to develop effective strategies for lead generation and conversion. Negotiate contracts and pricing terms to secure new client partnerships. Track sales performance, analyse data, and provide regular reports to the management team. Stay updated with industry developments, attend relevant conferences, and participate in networking events to expand professional connections. Contribute to the continuous improvement of sales processes and strategies. Eligibility Criteria: Proven experience in B2B sales and business development, preferably in the software/SAAS industry. Strong track record of achieving sales targets and generating new business opportunities. Excellent communication and presentation skills, with the ability to effectively articulate the value proposition of our logistic management platform. Demonstrated ability to build and maintain client relationships, with a customer-centric approach. Solid understanding of logistics operations and the challenges faced by manufacturing companies. Proficiency in using CRM software and other sales tools to manage leads, track activities, and measure performance. Strong negotiation and closing skills, with the ability to drive successful deal closures. Familiarity with the logistics industry, including knowledge of transportation, supply chain management, and warehousing. Previous experience in selling SAAS solutions or software products to manufacturing companies. Understanding of government regulations and compliance related to logistics operations. Experience in managing key accounts and nurturing long-term partnerships. 2 to 4 Years BBA/ MBA/ Btech/ Mtech If you are a dynamic, results-oriented individual with a passion for sales and business development, and if you thrive in a fast-paced, innovative environment, we would love to hear from you.

Your Responsibilities: System setup and manage quality support activities such as account setup, inquiry status, order status, and payment status. Responsible for monitoring the end-to-end quality transaction. Focus on improving shipment transaction numbers on our products. Assist shipment operations in innovative methods to improve metrics Analyze quantitative and qualitative data to enhance shipment performance and customer experience Tackle shipment operation problems in creative and logical ways and identify effective solutions from buyer and seller both the ends. Create effective working relationships with customers by managing objectives and expectations and ensure process and data-driven product decisions Monitor shipment transactions quality and coach customers to improve their productivity Work on identifying root causes for all issues/errors and mitigate by putting preventive actions in place Work with the sales and operations team to own all process metrics and improve them Eligibility Criteria: 3-4 years of experience in quality assurance processes Experience in both voice and non-voice processes (email, SMS, chat) Ability to assess, analyze, resolve and represent complicated concise communication Proficient with MS Office, are an expert on all 7 Quality Control tools, FMEA, etc. Strong communication, interpersonal, team-working, and customer service skills.

Research & Content Specialist - ( For Logistics & Supply chain Industry ) Your Responsibilities: Meeting with the creative, marketing, and design teams to ideate and define content goals. Researching logistics and supply chain industry trends to ensure that content is relevant and appealing. Developing content strategies to effectively reach the desired target audience and marketing goals. Writing content for a variety of platforms including blogs, news, case studies, and social media. Proofreading and editing content before publishing. Ensuring that SEO and SMO strategies are effectively implemented. Managing content calendars and ensuring that the content remains consistent across all platforms. Coordinating with the design team to ensure the timely delivery of assignments on all platforms. Tracking consumer and content analytics and generating reports and presentations. Keeping up to date with content trends, consumer preferences, and advancements in technology. Eligibility Criteria: Bachelors degree in literature, journalism, marketing, communications, or 2 to 3 Years of experience in a similar segment. A portfolio of published work. Familiarity with systems such as WordPress, Notion, and Confluence. Excellent computer skills with MS Office and Google Suite. Good knowledge of logistics and supply chain industry processes, business methods. Good knowledge of various content platforms such as social media, blogs, and print media. Strong understanding of content practices such as SEO, SMO, and PPC. Excellent written and verbal communication skills. The ability to keep abreast of content and consumer trends and advancements in technology.