Customer Success Associate | PhonePe

0 - 5 years

2 - 3 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Customer Success Associate | PhonePe

Position Details

Designation:

  • PhonePe

    MLS

    (Telesales Experience Required)
  • PhonePe –

    MX/CX

    (Freshers & Experienced Both Welcome)

Eligibility Criteria

  • Qualification:

    Graduation Mandatory
  • Experience:

    • MLS: Minimum 1 year of

      Telesales

      experience
    • MX/CX: Freshers & Experienced both can apply
  • Skills Required:

    • Excellent English & Hindi communication (verbal & written)
    • Strong customer handling & problem-solving ability

Salary Details

  • MLS Process:

    23,000 – 26,000 CTC/month
  • MX/CX Process:

    • Fresher: 23,000 CTC/month
    • Experienced: 25,000 CTC/month

Shift & Schedule

  • 24/7 Rotational Shift | 6 Days Working | 1 Weekly Off
  • For Female Candidates: 7 AM – 8 PM window

Roles & Responsibilities

  • Handle inbound & outbound customer queries efficiently
  • Maintain accurate information in CRM
  • Provide timely resolutions and ensure customer satisfaction

Other Details

  • Cab Facility:

    Not Provided
  • Interview Rounds:

    HR Round Ops Round Versant Client Round

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