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5.0 - 7.0 years
1 - 2 Lacs
surat
Work from Office
Customer Service Associate for Electronic & consumer Showroom Apply for this job Qualification 12th pass & above Salary 12000 - 15000 per month + Store Incentives Age 18-30 years Locations Gujarat Dumas Road - Varachha, Surat Job Descriptions Basic understanding of sales principles and customer service practices Ability to read, write and effectively communicate with customers, peers and management Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business Ability to work as part of a team and take initiative independent of direct supervision Customer service focus Enthusiastic, friendly and energetic with a genuine desire to provide outstan...
Posted 3 days ago
2.0 - 4.0 years
2 - 4 Lacs
noida
Work from Office
Webchat experience mandatory Manage teams and ensure respective SLA/KPIs are met with major focus on all operational deliverables Assist and mentor the Assistant Manager to come up the learning curve Motivate team members and control shrinkage/attritions Identify and / or drive process improvement initiatives Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle escalations Provide inputs on process and system to the team members Client Interaction, where required at the level of Supervisors Ensure compliance with internal policies and procedures, externa...
Posted 3 days ago
3.0 - 5.0 years
2 - 5 Lacs
noida
Work from Office
Manage the process and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle escalations Provide inputs on process and system to the team members Client Interaction, where required at the level of Supervisors Ensure compliance with internal policies and procedures, external regulations and information security standards Continue to build additional knowledge and understanding of the client s business Perform other duties as needed Bachelor s degree with 3 - 5 years of experience Candid...
Posted 3 days ago
2.0 - 4.0 years
14 - 18 Lacs
coimbatore
Work from Office
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just for you. Responsibilities Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions Process cash transactions, transfer transaction...
Posted 3 days ago
4.0 - 9.0 years
7 - 17 Lacs
hyderabad
Work from Office
About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist In this role, you will: Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures, and regulatory requirements Coordinate all aspects of resolving open customer service issues; interact with internal and external customers Serve as primary liaison and work collaboratively with Line of Business, Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-f...
Posted 3 days ago
2.0 - 7.0 years
12 - 17 Lacs
mumbai
Work from Office
Primary Details Time Type: Full time Worker Type: Employee Delivering exceptional customer service and resolving customer enquiries to assist in the profitable growth of the direct business portfolio by performing quotes, renewals, policy maintenance and problem solving and relationship building with direct customers Primary Responsibilities Strategy and Planning Nil Policy, Process and Procedures Monitor and manage monthly budget are met Identify and implement best practice risk control and process improvements Attend relevant product and skill course, maintain product, system and process knowledge and pass on relevant points to other employees Monitor, review and maintain underwriting guid...
Posted 3 days ago
0.0 - 5.0 years
3 - 6 Lacs
gurugram
Work from Office
Open Positions & Salary Details 1 Customer Service Salary: Upto 6.5k 2 B2C Collections Experience: Minimum 3 years (same domain) Salary: Upto 6.5k 3 US Sales Process Experience: 1 year US sales experience Salary: Up to 7 LPA Raman -7289917333 Required Candidate profile Location: Gurgaon Education: Graduate -Mandatory Experience: Fresher & Experienced both can apply Skills: Excellent verbal & written communication Ability to handle customers with patience and clarity
Posted 3 days ago
1.0 - 2.0 years
3 - 3 Lacs
bengaluru
Work from Office
The CRM is responsible for managing customer interactions, ensuring high customer satisfaction, maintaining customer databases, handling post-sales communication, addressing customer queries, and supporting the overall customer relationship strategy.
Posted 3 days ago
0.0 - 1.0 years
1 - 3 Lacs
gurugram
Work from Office
Responsibilities: * Manage customer queries via phone, email & chat * Collaborate with team on process improvements * Attend training sessions regularly * Maintain high NPS score through effective communication
Posted 3 days ago
0.0 - 2.0 years
1 - 2 Lacs
bhilai, raipur
Work from Office
Interact with customers to understand service requirements. Prepare job cards and coordinate with the workshop team. Ensure timely delivery of vehicles post service. Provide updates and resolve customer queries. Required Candidate profile - Graduate (preferred) - Experience in automobile sales - Good communication and convincing skills - Basic computer knowledge - Willingness to work on weekends Vishakha, HR 7880092768
Posted 3 days ago
5.0 - 7.0 years
6 - 8 Lacs
kolkata
Work from Office
Maintain and update the Salesforce CRM system with accurate lead, opportunity, and customer data. Generate, track, and analyze sales reports, forecasts, and dashboards using Salesforce and Advanced Excel tools (VLOOKUP, Pivot Tables, Power Query)
Posted 3 days ago
2.0 - 4.0 years
4 - 6 Lacs
thoothukudi
Work from Office
We are looking for a highly skilled and experienced WBO:WBSU Customer Service Officer to join our team in Axis Bank Limited The ideal candidate will have 1-2 years of experience in the BFSI sector, with excellent communication skills and knowledge of banking regulations Roles and Responsibility Process service requests efficiently and accurately while maintaining high service standards Liaise with relationship managers, product/operations teams, and ensure customer delight Handle all service requests and queries from customers, liaising with RMs and Product/Ops teams for timely delivery Ensure smooth interaction with customers and quick processing of transactions within SLA Maintain complian...
Posted 3 days ago
2.0 - 4.0 years
4 - 6 Lacs
surat
Work from Office
We are looking for a highly skilled and experienced Operation CPC Operations Officer to join our team in Axis Bank Limited The ideal candidate will have 2-5 years of experience in retail lending, with a strong background in ficial services Roles and Responsibility Handle customer queries and provide appropriate solutions while maintaining high service standards Process loan documents submitted for account opening and ensure timely disbursement Validate submitted documents according to bank's processes and policies Dispatch disbursed files, repayment instruments, and other related documents to central storage, updating the system accordingly Respond promptly to concurrent audit queries and en...
Posted 3 days ago
2.0 - 4.0 years
4 - 6 Lacs
ahmedabad
Work from Office
We are looking for a highly skilled and experienced Customer Service Officer to join our team in Axis Bank Limited The ideal candidate will have 1-2 years of experience in the BFSI sector, with excellent communication skills and knowledge of banking regulations Roles and Responsibility Process service requests efficiently and accurately while maintaining high service standards Liaise with relationship managers, product/operations teams, and ensure customer delight Handle all service requests and queries from customers, liaising with RMs and Product/Ops teams for timely delivery Ensure smooth interaction with customers and quick processing of transactions within SLA Ensure compliance with reg...
Posted 3 days ago
5.0 - 8.0 years
7 - 10 Lacs
chennai
Work from Office
We are looking for a highly skilled and motivated Customer Service Specialist to join our team in Mumbai/Chennai The ideal candidate will have 2-5 years of experience in customer service, with excellent communication skills and a strong passion for delivering exceptional customer experiences Roles and Responsibility Resolve customer queries or complaints promptly and professionally Deliver high-quality service with courtesy and accuracy Take full ownership of customer queries and problems Adhere to product and process requirements without errors Escalate customer issues to the right internal stakeholders Ensure process efficiency and effectiveness Comply with service and sales guidelines Ach...
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
tirunelveli
Work from Office
Job Description Sheet Job Summary The key responsibilities are to understand Client requirements and suggest suitable solutions through our services, maintain a good relationship with the Clients and build the existing database. Job Description I Responsibilities and Accountabilities: Regular follow up on leads. Understand Client requirements and suggest suitable solutions through our services. Convert prospective leads into sales. Close sales and achieve monthly targets. Develop contacts and build a database. Maintain the relationship with existing clients. Cross sell different services that are available. II Tools & Resources required: Desktop Mobile Job Specifications I Qualification(s): ...
Posted 3 days ago
1.0 - 5.0 years
3 - 4 Lacs
noida
Work from Office
HIRING FOR UK CAPTIVE UNIT(TRAVEL PROCESS) NEED MINIMUM ONE YEAR OF EXPERIENCE INTO TRAVEL EXCELLENT COMMUNICATION SKILLS REQUIRED MAX SALARY-35K IN HAND 8.8K FIXED VARIABLES BOTH SIDE CABS LOCATION - NOIDA FOR MORE INFO CONTACT-9711330943 (TEHSEEN)
Posted 3 days ago
0.0 - 4.0 years
1 - 3 Lacs
mumbai, thane, navi mumbai
Work from Office
Process - Bank Of India Need Graduates or Graduation perusing candidates. Freshers required CSA ROLE V3 comms skills Rotational shifts Rotational off PAID OTS. Salary - Upto 16,000 CTC ROI - HR and Ops only Required Candidate profile Qualification- Any Graduate Location:- Navi Mumbai Reach out for more information Contact on: HR Priyanka - 7875990932 Perks and benefits Growth opportunity with Friendly work culture
Posted 3 days ago
0.0 - 2.0 years
2 - 4 Lacs
gurugram
Work from Office
NOTE: You will be assessed for one of the below roles. ROLE 1: Officer(T) / Executive- AO&CS in the role of CBTU (Centralized baggage Tracing Unit) Work location: Gurgaon- Corporate Head Office (WFO) Role Overview: Tracing and recovering delayed or lost baggage. Communicating with passengers and airport teams on calls. Using systems like WorldTracer for baggage tracking. Managing compensation and service recovery processes Shift: Rotational Shift- 5 days working (Any 2 days off in a week) Fitment Criteria: Non-Tech Graduates with Excellent Communication Skills, Good understanding of Customer Services in Aviation. ROLE 2- Executive/ Senior Executive- AOCS in the role of CCC (Centralized Coord...
Posted 3 days ago
0.0 - 1.0 years
3 - 5 Lacs
hyderabad
Work from Office
We will Train and Hire, should have flair for communication and good typing skills Excellent listening and typing skills Strong communication skills in English Ability to work in rotational shifts and extended hours when required
Posted 3 days ago
1.0 - 6.0 years
3 - 4 Lacs
hyderabad, kondapur
Work from Office
Job Title: Customer Service Associate Voice (US Process) Work from office Company: Teleperformance Working days : 5 Shift timings : Rotational Shift Interested candidates can share resume/cv at : Peyush.peyush@teleperformance.com (8968077703) About the Role We are hiring experienced Customer Service professionals to join our team for a US-based Internet Service Provider process. This is a voice-based role requiring excellent communication skills and a customer-first attitude. Key Responsibilities Handle inbound calls from customers to resolve queries/issues and provide accurate information about products and services. Engage in active listening , confirm or clarify details, and manage diffic...
Posted 3 days ago
1.0 - 4.0 years
6 - 10 Lacs
mumbai, pune, chennai
Work from Office
Job Specifications TTL/TL/Sr.TL Education Mandatory: Graduate or Post Graduate from any background Desirable: Nil Experience Experience: Candidates should have a minimum experience of 12 months in handling a team in a BPM Technical Competencies: (Job related) Practical know-how of using MS Office application Soft Skills: (Job related) Good communication, motivating, leadership and interpersonal skills Should be a go-getter Should be able to take decisions proactively and independently Others Mandatory: Nil Desirable: Nil
Posted 3 days ago
0.0 - 2.0 years
3 - 6 Lacs
mumbai, pune, chennai
Work from Office
Ensure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem Resolution leadership Drive customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. Strong focus on quality of interactions in order to delight customers, enabled by effective coaching and performance feedback structure and culture. To establish a customer-focussed culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention.
Posted 3 days ago
0.0 - 3.0 years
2 - 6 Lacs
mumbai, pune, chennai
Work from Office
The objective of this position is to support the Luminare Health HCM Quality Management (QM) processes by performing clerical and administrative tasks aligned with quality management policies and procedures The role requires leveraging strong analytical, communication, collaboration, and problem-solving skills to ensure the successful execution of assigned responsibilities 1.2 Business environment Vertical: US Healthcare Insurance Process Name: Luminare Health HCM Quality Management Scope: Perform clerical tasks related to quality management policies and procedures as assigned, utilizing analytical, communication, collaboration, and problem-solving skills Perform administrative functions as ...
Posted 3 days ago
0.0 - 3.0 years
1 - 3 Lacs
mumbai, thane, navi mumbai
Work from Office
Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives
Posted 3 days ago
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