17714 Customer Service Jobs

Job Description Customer Retention Associate: What you will do: Be part of a 24x7 SMB Retention Team. Triage issues coming from various channels such as phone, chat, email or web portal (Blended process). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests and customer interactions into the case management system. Drive issues through the organization with urgency Assess customer sentiment at all stages during the communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism. Understand the business impact of issues. Stay calm under stressful condit...

We are looking for Customer Care Executive who has good communication skills. This is not a target-oriented job. Providing service to the patient is our main target.

Customer Service specialist - Voice INTERNAL USAGE No of Vacancies Reports to Is a Team leader No Team Size Grade Business Retail Operations Department Axis Phone Sub - Department Axis Phone Location Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide ficial solutions via cross-sell and upsell Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities Keeps a check on any malpractices and define...

Customer Service specialist - Voice INTERNAL USAGE No of Vacancies Reports to Is a Team leader No Team Size Grade Business Retail Operations Department Axis Phone Sub - Department Axis Phone Location Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide ficial solutions via cross-sell and upsell Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities Keeps a check on any malpractices and define...

Responding or resolving customer queries over calls/ chat Responding to customer queries in timely manner Maintain a good relationship with the customers Record data of each and every interaction Call/ WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent communication skills Should have good interpersonal skills Immediate joiners Freshers/HSC can apply Rotational shifts Tamil/ / Gujrati/ Bengali Having expr in Voice/ Non-voice is plus point Perks and benefits Unlimited Incentives 5 days working Cab Facility

Job Title: International Customer Support Voice Process (Freshers Only) Hiring Company: Top MNC (BPO Sector) Contact: HR Jyothsna 8618457497 or email: jyothsna@prorecruittechnologies.com Job Description We are hiring freshers for an International Customer Support Voice Process with one of the top MNCs. If you have good communication skills and are looking to start your career in the BPO industry, this is the best opportunity. Who Can Apply? Only Freshers Any Graduate / Undergraduate (from any stream) Candidates with good communication skills in English Immediate joiners preferred Salary & Benefits Take Home Salary: 21,400/- Additional Allowance: 1,000/- Night Shift Allowance: 150/- per night...

Role & responsibilities Working on the moderation of the listings and making sure > 98% accuracy is maintained. Making sure the listing are completed within the defined SLA/TAT time. Should be able to work independently and understand his/her performance metrics. Track his/her own performance need improvise based on the business requirement. Should be able to take manage his/her own performance Need to be very judgmental in order to make sure that the correct information updated on the map front. Should be focused to achieve 100% user satisfaction and zero client or customer escalations. Preferred candidate profile Excellent communication skills and interpersonal skills Proficient in reading...

Role & responsibilities Job Role: We are looking for a skilled Service Technician to handle installation, servicing, troubleshooting, and maintenance of Airowater (Atmospheric Water Generator) systems at customer sites. Key Responsibilities: Installation and commissioning of Airowater machines Routine preventive maintenance (PM) and breakdown servicing Refrigerant gas charging & recovery Copper pipe brazing / welding for refrigeration lines Leak detection and rectification in refrigeration circuits Troubleshooting of electrical & mechanical issues Checking compressors, blowers, sensors, filters & water parameters Ensuring proper earthing and power supply connections Preparing and submitting ...

Responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction. Managing escalated issues, and maintaining efficient communication. Work from office For more details WhatsApp your cv @ Ginni 8755248734 Required Candidate profile Excellent communication skills UG/Grad both can apply Experienced with min 1 yr experience in international process Comfortable with rotational shifts (24*7) Immediate Joiners only Perks and benefits Great Incentives PF + ESIC

Role & responsibilities Handle inbound and outbound tele calls professionally and efficiently. Provide prompt and accurate support to customers regarding products, services, and inquiries. Record customer interactions, feedback, and issues in the system. Follow up with the customer to ensure concerns are resolved. Maintain customer database and prepare daily/weekly reports. Coordinates with internal teams to resolves customer issues and escalate cases when required. Preferred candidate profile Graduate in any Stream. 0-1 Year in customer support/ tele calling (Fresher can apply). Strong Verbal and written communication. Good Knowledge of MS Excel. Ability to handle customer queries with pati...

handle inbound and outbound customer calls professionally willing to work with nearby location comfortable with rotational shift immediate joinings ability to handle customer queries Required Candidate profile HSC EXPERIENCE \ GRADUATE FRESHER, EXPERIENCE IN CUSTOMER SUPPORT EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS COMFORTABLE WITH ROTATAIONAL SHIFTS Perks and benefits ATTRACTIVE SALARY WEEKLY OFFS CAB FACILITY BONUS

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Title: Team Lead Inbound Voice Process (Customer Support) Location: Mumbai/Pune Shift: US Shift (Fixed) We are looking for an experienced professional to join as Team Lead for Inbound Voice Process Customer Support. Key Responsibilities: Manage and lead a team of 15+ customer support executives. Monitor performance, ensure SLA adherence, and maintain quality standards Provide regular coaching, mentoring, and performance feedback Handle escalations effectively and ensure seamless customer experience. Collaborate with stakeholders for process improvement and efficiency Requirements: Total 8+ years of experience with Minimum 2 years of experience as an on paper Team Lead in Inbound Voic...

Ensure superior customer service during all branch transactions. Act as a key coordinator between tellers, team leaders, and customers. Primary Responsibilities: 1.Manage maker-checker roles, customer assistance (May I Help You), and inventory authorization.2.Act as custodian for lockers, vaults, and keys; ensure safety and regular checks.3.Provide front-end service including cash disbursal, DDs, cheque handling, and query resolution.4.Address customer grievances and provide solutions per bank policies.5.Support BOSM in daily operations and branch service standards.6.Guide and assist customers with banking transactions and referrals.7.Monitor and improve service quality; implement corrective...

Supervise and support to Money Officer in performing his duties regarding cash management and contribute to verify transactions in real time. Promotes and cross sell the bank's products and services Ensuring high level of customer service to enhance the banking experience of customers Spots opportunities for cross-sales and monitors leads from staff to maximize sales Responsible for all Money Officer activities being done on daily basis Assist to BOSM to fulfil and carry out necessary Branch and Bank objects and goals Counsels Money Officer staff on personnel issues and encourages empowerment to enhance their skills Monitors authenticity of instruments and safeguards the bank from fraudulent...

We are looking for a proactive and service-oriented Customer Support Representative to join our team. You will be the primary point of contact for customers who have inquiries about our solar projects before, during, and after installation. The ideal candidate will help ensure customers have a seamless experience and are satisfied with our services. Key Responsibilities Respond to customer inquiries via phone, email, and chat regarding solar products, services, and project status. Coordinate with sales, technical, and installation teams to address customer issues promptly. Provide customers with accurate information about ongoing and completed solar projects. Help customers navigate technica...

– : Mohali : Up to 32,000 CTC : 12th Pass & Above : Available for both Males & Females Required Candidate profile : 5 Days : 89687 68611 hr05skywaysolution@gmail.com Perks and benefits Cab PF

Customer Support Executive Location: Gurugram, Haryana Interview Mode : Face-to-Face Immediate Joiners Required!! CTC- 2.5 LPA to 4 LPA + Incentives Contact Person- HR Ayush Contact No- 9311944137 Job Description PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of Policy Bazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies, premium calculations, and policy status...

Joining : Immediate/ before 15th Dec onboarding Summarized JD: Basic Qualifications : Bachelor's degree minimum. 2-3 years experience, in pricing, finance, deal desk , sales ops, customer success (min 1+) Strong clear communication with customer centricity Basic to intermediate understanding of excel Preferred Qualifications Solutioning mindset Attention to detail Adapting to change and ability to retain high volume of updates & Continuous Learning Mindset upskilling High-growth environment experience. Excellent collaboration skills. Drive fast paced outcomes. Analytical problem-solving mindset. Experience cross-functional teams. Supported B2B enterprise sales. Detailed Description: Service ...

Roles and Responsibilities: Client Communication and Assistance: - Responding to inbound calls and emails from potential or existing clients (PhD students, researchers, or universities) to provide information regarding PhD assistance services. - Offering guidance on the process of PhD assistance, such as topic selection, research methodology, data collection, thesis writing, or editing. - Resolving client queries, providing clarity on the steps involved, and helping them understand how the service can assist in their academic journey. Information Handling: - Updating clients on the progress of their PhD-related tasks and maintaining a clear line of communication about deadlines, submission d...

Domestic Customer Support Executive Location: Gurugram, Haryana Interview Mode : Face-to-Face Languages Required: Marathi, Malyalam, Tamil, English Immediate Joiners Required!! CTC- 2.5 LPA to 4 LPA + Unlimited Incentives Contact Person- HR Ankita Bisht Contact No- 8448389308 Job Description PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate in...

About the team Be Part of Something Extraordinary. Our Customer Experience team is a dynamic group of professionals who thrive on empathy, precision, and care. Were not just any team—we’re the heart of our company, ensuring that every customer feels valued and appreciated. Our mantra? “We make the customer feel like they’re the king.” It’s simple, but it’s what sets us apart. If you want to be part of a team where your dedication creates lasting impressions, this is where you belong. About the role Are you passionate about creating exceptional customer experiences? Do you thrive on solving problems and guiding others? If so, we want you on our team! As a Customer Experience Executive, you’ll...

Outbound Calling, Explain Products, Handle Enquiries, Update Records, Follow-ups for sales targets, Support Marketing Goals. Good English + Malayalam/Hindi, Basic Computer Skills. Tele Calling or customer support experience preferred.