RO:RL - Operation CPC Operations Officer - SBB

We are looking for a highly skilled and experienced Operation CPC Operations Officer to join our team in Axis Bank Limited The ideal candidate will have 2-5 years of experience in retail lending, with a strong background in ficial services

• Handle customer queries and provide appropriate solutions while maintaining high service standards
• Process loan documents submitted for account opening and ensure timely disbursement
• Validate submitted documents according to bank's processes and policies
• Dispatch disbursed files, repayment instruments, and other related documents to central storage, updating the system accordingly
• Respond promptly to concurrent audit queries and ensure satisfactory audit ratings
• Manage complex client situations and provide excellent customer service

• Graduation or Post-Graduation from a recognized institute
• Knowledge of Finacle or other banking software is required
• Possess good communication skills, both written and verbal, and the ability to present information effectively
• Demonstrate the ability to handle pressure and meet deadlines, with a high sales orientation to consistently meet targets
• Exhibit strong analytical and problem-solving skills, with attention to detail and accuracy
• Ability to work in a fast-paced environment and adapt to changing priorities

The Retail Lending department focuses on offering various loan products like home loans, car loans, and personal loans, as well as working capital loans and business loans for small businesses They also manage rural lending business and ensure internal and regulatory compliance

#ComeAsYouAre "We are dil se open Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"