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ACME SERVICES PRIVATE LIMITED
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Customer Service Representative ( Executive)

Customer Service Representative ( Executive)

ACME SERVICES PRIVATE LIMITED

0 - 3 years

|

1 - 2 Lacs

Posted:1 week ago| Platform:

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Skills Required

application software customer service upsell computer systems customer experience c++ client servicing networking complaints resolution sales customer support relationship management customer service management linux microsoft windows

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide accurate information about products or services to customers.
Resolve complaints and concerns in a timely and efficient manner.
Collaborate with internal teams to improve overall customer experience.
Maintain high levels of product knowledge to effectively support customers.
Identify opportunities to upsell or cross-sell products or services.

Job Requirements

Minimum 1 year of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to work collaboratively as part of a team.

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ACME SERVICES PRIVATE LIMITED

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