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2.0 - 6.0 years

0 Lacs

vapi, gujarat

On-site

The Back Office Employee position based in Vapi is a full-time on-site role that entails various administrative and support tasks to ensure the smooth operation of the office. Your responsibilities will include managing back office operations, processing customer service requests, handling finance-related inquiries, and supporting sales activities. To excel in this role, you must possess proficiency in back office operations, excellent communication and customer service skills, basic knowledge of finance and related processes, experience in supporting sales activities, strong organizational and multitasking abilities, as well as proficiency in using office software and tools. A Bachelor's degree in Business Administration, Management, or a related field would be preferred. The role demands both independent work capabilities and collaboration within an on-site setting.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Hospital Manager at our facility located in Ulhasnagar, you will play a crucial role in overseeing the daily operations to ensure the efficient practice management and delivery of high-quality patient care. Your responsibilities will span across various areas including staff management, budgeting, customer service, and fostering effective communication among different hospital departments. Compliance with healthcare regulations and continuous efforts to enhance overall hospital performance will be key priorities in this role. To excel in this position, you should possess a strong skill set in Practice Management and Hospital Management. Previous experience in Customer Service and Budgeting will be beneficial. Your ability to communicate effectively, demonstrate exceptional leadership qualities, and maintain excellent organizational skills will be instrumental in meeting the demands of this dynamic role. The capacity to thrive in a fast-paced environment is essential for success. A Bachelor's degree in Healthcare Administration, Business Administration, or a related field is required for this role. Any prior experience in healthcare management will be considered advantageous. Join us in our commitment to providing exceptional healthcare services while driving continuous improvement in our operations.,

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2.0 - 6.0 years

0 Lacs

indore, madhya pradesh

On-site

The role of Ops Executive at Workie in Pune is a full-time on-site position that involves overseeing daily office operations, managing customer service, and ensuring administrative efficiency. As an Ops Executive, you will be responsible for handling accounting functions, supporting office administration, and maintaining a seamless operational flow. Collaboration with different teams is essential to ensure a productive and positive work environment. To excel in this role, you should possess strong communication and customer service skills, proficiency in administrative assistance and office administration, and experience with accounting practices and principles. Excellent organizational and multitasking abilities are crucial, along with the ability to work on-site in Pune. Prior experience in managed office spaces or coworking environments is advantageous, and a bachelor's degree in Business Administration, Management, or a related field is preferred. If you are seeking a dynamic role where you can contribute to the growth and success of both individuals and companies, then the Ops Executive position at Workie could be the ideal opportunity for you. Join us in creating an environment that fosters professional development, meaningful connections, and mutual growth.,

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2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

Blue Events Pvt Ltd is a leading event management and marketing organizer based in India. We have a team of dynamic professionals dedicated to providing complete event solutions to our clients. Our mission is to imbue each event with a unique meaning, identity, and vision, all while upholding the highest standards of professionalism, creativity, and quality. We are currently looking to fill a full-time on-site position for a Client Servicing & 3D Graphic Designer in Vadodara. The primary responsibilities of this role include managing client services, ensuring customer satisfaction, and leveraging graphic design expertise to produce visually appealing 3D visuals for events. Day-to-day activities will involve engaging with clients, delivering exceptional customer service, and crafting creative design solutions. The ideal candidate will possess: - Strong client services, customer satisfaction, and customer service skills - Excellent communication abilities - Knowledge in finance - Experience in graphic design and 3D visualization - Proficiency in graphic design software and tools - Effective multitasking and task prioritization - Attention to detail and a flair for creativity - A Bachelor's degree in Graphic Design or a related field If you are passionate about client management, graphic design, and creating immersive event experiences, we invite you to join our team at Blue Events Pvt Ltd and contribute to our mission of delivering outstanding event solutions with professionalism and creativity.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

As an Associate Manager-Acquisition (Corporate Salary) at IDFC FIRST Bank in the North 1 region, you will play a crucial role in identifying and acquiring new corporate salary accounts. Your responsibility will include developing and nurturing relationships with corporate clients to understand their banking needs and provide them with suitable solutions. Meeting and exceeding sales targets will be a key performance indicator, and you will work closely with internal teams to ensure a seamless onboarding process for new corporate accounts. Additionally, conducting market research to identify potential clients and staying updated on industry trends will be part of your regular tasks. Providing exceptional customer service, resolving client concerns, and maintaining accurate records of sales activities and customer interactions are essential components of this role. To qualify for this position, you should hold a Bachelor's degree in Business Administration, Finance, or a related field, along with a minimum of 3 years of sales experience, preferably in the banking or financial services sector. A proven track record of meeting and exceeding sales targets, excellent communication and interpersonal skills, strong negotiation abilities, and relationship-building skills are essential. Knowledge of corporate banking products and services, proficiency in MS Office and CRM software, and a willingness to travel within the North 1 region as needed are also required. At IDFC FIRST Bank, we offer a competitive salary and benefits package, along with opportunities for career advancement and personal development. If you are a motivated individual with a passion for sales and banking, we invite you to apply for this exciting opportunity and be a part of our team.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

You should have a minimum of 9.5 to 12 years of functional experience in any modules within the HCM product suite, such as Compensation and Benefits. It is crucial that you have previously worked as a Solution Architect in an end-to-end implementation setting. Ideal candidates will possess consulting experience, either as an internal consultant or with a consulting/software organization specializing in ERP applications like Workday, SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian, or similar platforms. Your background should include involvement in at least 4 full cycle client implementations, showcasing a proven track record in successfully implementing and supporting HCM solutions. In addition to your technical expertise, you should exhibit a passion for customer service. Strong client and stakeholder engagement skills are essential to drive project objectives forward. The ability to manage multiple projects, prioritize tasks in a fast-paced environment, and develop into a subject matter expert to address client requirements are key aspects of this role. Building strong working relationships with team members, management, and onshore counterparts is crucial. Your analytical and problem-solving skills should enable you to identify client needs and deliver effective solutions, even when faced with conflicting demands and minimal supervision. Proficiency in at least 2 modules within the HCM product suite, such as Compensation and Benefits, is expected. Your responsibilities will include understanding customer business requirements, configuring the Workday solution, demonstrating configurations through prototype building, and supporting customer testing. Familiarity with Workday's Implementation Methodology and its application in customer engagements is necessary to ensure customers leverage Workday's solutions effectively. You will also collaborate with the Integration Consulting team to configure and test integrations between Workday and third-party/custom solutions. As part of the role, you will create and execute lifecycle test scenarios for all testing cycles, working closely with the Test Lead to achieve optimal test coverage. Sharing product knowledge with other consultants, mentoring team members, and contributing to successful project outcomes while building lasting customer relationships are integral parts of this position. Educational Qualifications: BE/B Tech/ME/M Tech/MBA,

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2.0 - 4.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Job Summary We are looking for a Customer Care Executive with strong sales acumen to join our team. In this dual-role, you will handle flight inquiries, assist with reservations, resolve travel-related concerns, and actively convert leads into confirmed bookings. This is a customer-facing position that requires both service orientation and a target-driven approach to maximize revenue per interaction. Key Responsibilities Customer Service (Airline Support): Handle inbound calls, chats, and emails related to flight bookings, reschedules, cancellations, baggage, and special assistance. Assist customers in navigating airline fare rules, seat selection, travel guidelines & policies. Coordinate with airline partners and internal ticketing teams to resolve complex cases and ensure seamless travel support. Guide customers on account registration (e.g., MyEagle) and self-service tools to enhance digital engagement. Sales & Upselling (Airline Focus) Convert customer inquiries into ticketed sales, including domestic and international sectors. Upsell value-added services such as travel insurance, seat upgrades, baggage add-ons, lounge access, and priority check-in. Promote partner airlines, flexible fare options, and limited-time offers to drive conversions. Actively pitch token of service (gratuity/tips) and collect positive feedback via platforms like Trustpilot, BBB, etc. Process & CRM Management Maintain accurate records of each customer interaction, transaction, and resolution in CRM. Ensure compliance with airline policies, data protection standards, and internal quality benchmarks. Monitor personal KPIs such as sales targets, average handling time (AHT), and call quality. Required Skills & Experience 2+ years of experience in an airline, travel agency, or OTA (e.g., MakeMyTrip, Expedia, Yatra) with a proven track record in sales and customer service. Knowledge of global airline fare structures, PNR creation, GDS platforms (Amadeus, Sabre, Galileo) preferred. Strong verbal and written communication skills in English; additional languages are an asset. Ability to handle objections, negotiate fares, and close bookings under pressure. Familiarity with post-sales processes like schedule change handling, airline waivers, and refund policies. Performance Metrics Monthly sales/revenue target achievement Conversion rate per lead or inquiry CSAT/NPS score (Customer satisfaction) Number of upsells per ticket AHT (Average Handling Time) Adherence to roster and compliance norms Work Schedule & Flexibility This is a 24x7 operations role. Candidates must be willing to work in rotational shifts, including nights, weekends, and public holidays as per roster. Shift timings may vary based on region (e.g., US/Canada, Europe, or Asia-Pacific desk). Flexibility to handle extended hours during peak seasons (e.g., summer travel, holidays) is required. Remote or hybrid work options cannot be considered due to security & business needs. Compensation & Benefits Fixed salary + Quarterly performance incentives On-the-job GDS training & travel related programs Health insurance and performance bonuses What We Believe In Our culture is rooted in values that guide every interaction with customers, partners, and each other: Passion: We bring energy, ownership, and love for what we do. Honesty: Were sincere, transparent, and own our mistakes. Courage: We speak up, take smart risks, and face challenges head-on. Perseverance: We stay committed and never give up. Excellence: We aim for the best every task, every time. Responsibility: We take full ownership and deliver on our promises. Wisdom: We stay informed, ask questions, and think deeply. Objectivity: Were fair, unbiased, and purpose-driven. Creativity: We think differently and find smart, simple solution Skills: airline,knowledge of airline fare structures,written communication,upselling,crm management,travel,customer service,verbal communication,negotiation,international voice process,gds platforms (amadeus, sabre, galileo),sales,objection handling Show more Show less

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an Associate Manager, Implementation Services for the India region at NAVEX, you will lead a team responsible for delivering software applications. Your role involves ensuring successful and timely execution of the implementation process, maintaining high customer satisfaction, contributing to process improvement, and fostering the professional growth of your team members. The ideal candidate is a dedicated leader who consistently achieves high performance and upholds operational standards. You will collaborate with a close-knit and respectful team that values each other's growth and success. Career growth opportunities are abundant, supported by top-notch training and a focus on individual career development. The impact of our products and solutions on people and organizations worldwide is significant, offering you a meaningful purpose in your work. Your responsibilities include managing the day-to-day operations of the Implementation team, supporting team members and customers, ensuring effective project management, monitoring project data and metrics, meeting or exceeding KPIs, coaching and mentoring staff, recruiting and on-boarding new team members, setting clear goals, proposing process and product improvements, and being physically present in the office at least two days per week. To excel in this role, you should have at least 2 years of relevant professional experience and 1 year of team management experience. Proficiency in Microsoft Windows and Office is required, and familiarity with Salesforce or other CRMs is highly desired. You must possess strong leadership skills, the ability to inspire and motivate your team, quick learning capabilities, excellent organizational and prioritization skills, and a customer-centric mindset. At NAVEX, we value accountability, customer focus, driving results, and instilling trust. We offer an inspiring culture, career growth opportunities, life flexibility, and industry leadership. We are committed to providing equal opportunities for all, including those with disabilities and veterans. If you are passionate about growth and enjoy working with enthusiastic individuals, we welcome you to embark on a rewarding career journey with us.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

Amal Embroideries is a renowned hand embroidery studio with a strong presence in Mumbai, Rome, and Paris. Our studio is dedicated to creating intricate and exquisite embroidered pieces for luxury fashion brands, architects, and artists while upholding sustainable and ethical practices. With a team of over 800 skilled artisans who are compensated fairly and work in a positive environment, we are committed to making a positive impact through the artistry of embroidery. Amal holds certifications in SA8000 and B Corp, underscoring our commitment to social accountability and sustainable business practices. We are currently seeking a full-time, on-site Hand Embroidery - Senior Merchandiser to join our team in Mumbai. In this role, the Senior Merchandiser will be responsible for overseeing day-to-day merchandising activities. Working closely with designers and clients, the Senior Merchandiser will decipher their needs and preferences to create unique hand embroidery designs. The role encompasses managing production schedules, ensuring stringent quality control measures, and coordinating with our team of artisans. Additionally, the Senior Merchandiser will spearhead client communications, sales strategies, and marketing initiatives to showcase our embroidered masterpieces. Key Qualifications: - Proficiency in Communication and Customer Service - Demonstrated Experience in Sales and Retail - Strong Marketing Acumen - Ability to effectively manage production timelines and uphold quality standards - Prior exposure to the fashion or textile industry would be advantageous - Exceptional organizational and project management capabilities - Bachelor's degree in Fashion Merchandising, Business Administration, or a related field Join us at Amal Embroideries and be part of a team that is not only passionate about embroidery but also committed to ethical practices and social responsibility.,

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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

The Customer Service Executive plays a crucial role in addressing customer queries and complaints to guarantee a superior level of customer satisfaction. Additionally, the role involves offering guidance and training to customers to enhance their overall experience. If you are interested in this position, please send your resume via email to hr@wizxl.com or visit us in person at Unit 434, 4th Floor, Patel Avenue, Near Gurudwara, Ahemdabad, Gujrat, India.,

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0.0 - 4.0 years

0 Lacs

ahmedabad, gujarat

On-site

Dear Candidate, Currently is urgently seeking a Customer Support Intern to join our dynamic team in the Social Media Industry at Ahmedabad. As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies. Key Responsibilities: - Issue Resolution: Assisting in responding to customer queries and concerns via email, chat, or phone. Escalating complex issues to senior team members and following up until resolved. Documenting customer issues and solutions for reference. - Customer Assistance: Guiding users on how to navigate the platform and resolve common issues. Providing proactive assistance to improve user experience. - Process Improvement Support: Assisting in identifying common issues and suggesting solutions to enhance support processes. Collecting feedback from customers and sharing it with relevant teams. - Team Collaboration: Working closely with the customer support team to learn best practices and improve response quality. Coordinating with other departments to resolve cross-functional customer issues. Qualifications: - Pursuing or recently completed a Bachelor's degree in any field (preferred). - Excellent communication skills (written and verbal). - A positive attitude with a customer-first approach. - Basic understanding of social media platforms and online communities is a plus. - Strong problem-solving skills and the ability to work collaboratively. - Willingness to learn and adapt to a dynamic work environment. Perks of the Internship: - Hands-on experience in customer service in the social media industry. - Opportunity to work in a collaborative and innovative work environment. - Certificate of Internship upon completion. - Mentorship from experienced professionals. - Opportunity for a full-time role based on performance. How to Apply: If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to hr@currently.social outlining your interest and how you can contribute to our team. We look forward to welcoming a motivated and enthusiastic intern to our team! Thank you. Yamini Patel HR Manager,

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4.0 - 8.0 years

0 Lacs

jaipur, rajasthan

On-site

At Holiday Inn Express, travel is made simple and smart for our guests. We focus on providing easy check-in, comfortable rooms with all essentials included, and a great night's sleep. Are you ready to ensure our guests have a memorable and unique experience As the Executive Housekeeper, you will oversee all aspects of housekeeping and laundry operations to maintain high standards and deliver exceptional guest experiences. You will be responsible for: People: - Directing daily activities, planning work schedules, and ensuring appropriate staffing levels - Developing and coaching team members to enhance performance - Ensuring proper training in compliance with regulations and safety standards - Assisting with deep cleaning projects and high-volume periods Guest Experience: - Maintaining superb quality in housekeeping and laundry services - Conducting routine inspections of guest rooms and public areas - Handling special requests from guests, VIPs, and club members - Addressing guest questions and complaints to achieve satisfaction - Maintaining a professional appearance in uniform Responsible Business: - Managing supplies and equipment efficiently while supporting green initiatives - Handling lost and found items and maintaining inventory levels - Assisting in budget preparation and monitoring for increased profitability Financial: - Monitoring cost per room for supplies and labor - Ensuring special requests are carried out effectively Qualifications and Requirements: - Bachelor's degree or equivalent education - Four years of housekeeping/laundry experience with supervisory roles preferred - Fluency in the local language and additional languages is advantageous We value True Hospitality by caring for people and delivering exceptional service every day. Core service skills include True Attitude, True Confidence, True Listening, and True Responsiveness. In return for your dedication, we offer a rewarding work environment, benefits such as F&B discount, IHG employee rate, development opportunities, and membership in the global IHG family. If you believe you would be a great fit for the role, even if you don't meet every requirement, we encourage you to hit the "Apply" button and start your journey with us today.,

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0.0 - 4.0 years

0 Lacs

kanchipuram, tamil nadu

On-site

As an Admin Executive, your primary responsibilities will include opening and closing the learning center daily to ensure smooth operations. You will be responsible for maintaining the neat organization of the center, creating a welcoming environment for guests and visitors. Your duties will involve answering incoming calls, addressing queries, and providing information about the programs offered at the center to potential visitors. Furthermore, you will be tasked with managing the cleanliness and hygiene standards of the center to ensure a comfortable and safe environment for all. This is a full-time position that requires your presence in person at the work location. The expected start date for this role is 01/08/2025.,

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0.0 - 4.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be working as a Marketing Customer Service professional at STELMEC LIMITED on a full-time hybrid basis with the main office located in Ahmedabad, offering some work-from-home options. Your key responsibilities will revolve around delivering exceptional customer support, ensuring high levels of customer satisfaction, maintaining proper phone etiquette, and enriching the overall customer experience. Your role will involve addressing customer inquiries, resolving issues efficiently, and providing valuable feedback to enhance the quality of services provided. To excel in this role, you should possess a strong set of skills in Customer Support, Customer Service, and Customer Satisfaction, along with proficiency in Phone Etiquette and Customer Experience. Effective communication and interpersonal abilities are crucial, along with the capability to handle customer inquiries promptly. Problem-solving skills and the ability to multitask will be beneficial in managing various customer interactions. Experience in working with CRM software will be an added advantage. Ideally, you should hold a Bachelor's degree in Engineering, Marketing, Business Administration, or a related field to qualify for this position. Your role will play a significant part in ensuring that customers receive top-notch service and have a positive experience with the company.,

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1.0 - 5.0 years

0 Lacs

agra, uttar pradesh

On-site

You will be working as a Customer Service Executive at Go Nature in Agra. As part of your responsibilities, you will be required to onboard new clients, ensuring a smooth experience from start to finish. Handling both inbound and outbound calls professionally and with a solution-oriented approach is essential. Active listening and resolving customer grievances effectively and empathetically are key aspects of the role. Maintaining accurate records of all customer interactions and updates in CRM tools, ensuring timely follow-ups, and consistently maintaining a high level of customer satisfaction are crucial responsibilities. Communication in fluent English, both verbally and in written form, is required. Collaboration with internal departments to efficiently resolve customer concerns is also part of the role. To qualify for this position, you must hold a bachelor's degree in any discipline. Knowledge in wellness, naturopathy, or nutrition is considered a plus. A minimum of 1 year of experience in customer service or telesales, proficiency in English communication, experience using CRM tools and call management systems, ability to multitask in a fast-paced environment, and adherence to approved scripts and tone guidelines while engaging in natural conversations are essential qualifications. Working at Go Nature provides you with the opportunity to blend purpose with profession, supporting wellness through financial integrity. You will be part of a collaborative, mission-driven environment with growth opportunities. If you are interested in this position, please send your CV and cover letter to vishalsaini@gonatureclassrooms.org. Join us at Go Nature and be a part of our holistic community focused on connecting people with nature and promoting sustainable practices.,

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1.0 - 5.0 years

0 Lacs

kottayam, kerala

On-site

As a Guest Relation Officer at our organization located in Pala, you will play a crucial role in providing exceptional reception and customer service to students, parents, and visitors. Your responsibilities will include greeting and assisting individuals who visit the office or reach out to us, offering information on study abroad opportunities, services available, and guiding them through the application process. You will be responsible for managing inquiries through various communication channels such as phone calls, emails, and messages. Your prompt and professional responses will ensure that inquiries are handled efficiently, and you will direct them to the appropriate department or team member when necessary. Appointment scheduling will be a key aspect of your role, where you will coordinate consultations, information sessions, and meetings with counselors or consultants. Your attention to detail will be crucial in ensuring that all appointments are well-organized and prepared for in advance. In addition, you will be tasked with maintaining and organizing student records, applications, and other important documents in a systematic manner. Upholding the privacy and confidentiality of sensitive information will be of utmost importance. As part of the office administration duties, you will assist in various tasks such as managing office supplies, overseeing the front desk area, and maintaining a clean and organized office environment. This is a full-time position that requires proficiency in English and Hindi. The role will be based in person at our location. Join us in providing excellent support to our stakeholders and contributing to a positive experience for all who engage with our organization.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As an L2 Engineer based in Gurugram with a salary of up to 35,000, you will be responsible for providing technical support to customers and internal teams. Your primary duties will include troubleshooting and resolving complex technical issues, collaborating with other teams to improve processes, and documenting and tracking issues and resolutions. To excel in this role, you should have 2-4 years of relevant experience, strong technical skills, and exceptional problem-solving abilities. Additionally, excellent communication and customer service skills are essential for effectively interacting with clients and colleagues. This is a full-time position that requires you to work in person at the designated location. If you are seeking a challenging opportunity to apply your technical expertise and contribute to the success of the team, this role may be the perfect fit for you.,

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2.0 - 6.0 years

0 Lacs

panipat, haryana

On-site

You will be joining DKI Henna, a prominent company in the natural henna products industry since 1990. Our extensive range of offerings includes henna hair colors, henna powders, and ayurvedic personal care products, all meticulously crafted from 100% natural ingredients. We take pride in our commitment to producing chemical-free products that cater to all skin types, ensuring utmost safety and satisfaction. Quality and purity are at the core of our values, with each batch undergoing rigorous testing to uphold our exceptional standards. At DKI Henna, our primary focus is to surpass customer expectations by providing top-notch service and ensuring their contentment. As an Area Sales Executive specializing in Cosmetics/OTC Trade, you will play a pivotal role in our organization on a full-time on-site basis. Situated in GT Belt, Haryana, your responsibilities will revolve around fostering and nurturing client relationships, attaining sales objectives, carrying out market research, and pinpointing fresh business prospects. Your tasks will encompass overseeing sales activities, collaborating with the sales team, and preparing reports to monitor sales performance effectively. To excel in this role, you must possess robust sales acumen with a proven track record of meeting sales targets. Proficiency in client relationship management, coupled with stellar customer service skills, is crucial for success. Your expertise in market research and business development will be instrumental in identifying growth opportunities. Excellent communication and interpersonal abilities are essential, alongside the capacity to work autonomously and synergistically within a team setting. A degree in Business, Marketing, or a related field is required, and prior experience in the cosmetics/OTC trade industry would be advantageous.,

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3.0 - 5.0 years

0 Lacs

Anupgarh, Rajasthan, India

On-site

Position Summary, ???? Provides customer service by responding to customer calls and processing customer orders from receipt to shipment. Coordinates and schedules transportation with carriers to ship products between plants, warehouses and customers. Handles customer inquiries and resolves service-related issues and complaints of varied complexity for a variety of customer accounts. Job Responsibilities, ???? Answers incoming customer calls and uses system to enter order details. Collects information needed from customer and ensures full understanding of customers requirements. Schedules transportation with carriers for regular planned deliveries to and from customers, warehouses, and plants. Takes constraints, such as maximum loads, available time slots, etc. into consideration prior to making arrangements. Coordinates order details with customers, including suggesting changes in shipment dates or product selection and/or quantities, when required, due to availability restrictions. Interacts with other Shared Services departments and/or plant locations to ensure shipments are handled as requested. Handles a variety of customers concerns and asks appropriate questions to fully understand issues. Identifies problems and either resolves or escalates for resolution. Uses other systems to log in and track customer complaints. Ensures responses to customer are completed in a satisfactory manner. May assist less-experienced representatives with training of system and procedures. Participates in Center projects as directed. Adheres to policies, procedures including safety, internal control, Sarbanes-Oxley regulations and ISO 9000 standards. May participate in customer visits. Supports efforts to implement and maintain the Responsible Care Management System in line with the requirements of the RC14001 technical specification, as applicable to the site/region. Requirements, ?? Knowledge of logistics and specifically customer services and order processing procedures. Proficiency in the use of office systems, including use of enterprise-wide systems, such as JDE. Customer service orientation; displays proper sense of urgency regarding customer needs. Ability to interact with customers and internal peers on a daily basis. Organizational and problem solving skills. Attention to details and high level of accuracy. Good application ability on English. Education/Experience Some college required; Bachelors/University degree preferred. 3+ years customer service experience, logistic experience. Show more Show less

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Job Description: Northbrick, a prominent real estate advisory firm in the Noida NCR region, has been facilitating high-value residential and commercial transactions since 2015. Renowned for its services trusted by homeowners, investors, and institutional buyers in India and beyond, Northbrick offers unparalleled insights, precise timing, and exclusive access that surpass conventional listings. Specializing in ultra-luxury residences, premium commercial properties, and comprehensive investment counsel for NRIs and HNIs, Northbrick, headquartered in Sector 96, Noida, is acknowledged for its discretion, integrity, and profound market acumen. As a full-time on-site Real Estate Sales Manager at Northbrick, based in Noida, you will oversee and manage property sales, nurture client relationships, and navigate buyers through the sales process. Your responsibilities will encompass customer service, negotiation, and deal closure. Staying abreast of market dynamics, property valuations, and upcoming projects is crucial to offer clients optimal advice and service. Qualifications: - Possession of a valid Real Estate License - Proficiency in Customer Service and Real Estate practices - Demonstrated Sales and negotiation expertise - Familiarity with Real Property and market trends - Outstanding communication and interpersonal abilities - Capability to work autonomously and collaboratively - A Bachelor's degree in Business, Real Estate, or a related field is advantageous - Prior experience in the Noida NCR real estate market is preferred ,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

You should have a minimum of 4 to 6 years of functional experience in any modules in HCM product suite such as Compensation and Benefit. It is essential that you have previously worked as a Solution Architect in an end-to-end implementation. Prior consulting experience, either as an internal consultant or with a consulting/software organization in another ERP application (e.g. Workday, SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian, or similar application) is preferred. You should also possess experience in at least 4 full cycle client implementations and have a proven track record of successfully implementing and supporting HCM solutions. Other qualifications include a passion for customer service, strong client and stakeholder engagement skills to achieve project objectives, the ability to manage multiple projects and prioritize tasks in a fast-paced environment, and developing as a subject matter expert to find the right solution to client requirements. You should also be able to build working relationships with team members, management, and onshore counterparts, possess strong analytical and problem-solving skills to determine client needs and provide effective solutions, and demonstrate the ability to prioritize conflicting demands with little supervision. It is required to master at least 2 modules in the HCM product suite (Compensation, Benefit). Your responsibilities will include understanding customer business requirements, configuring the Workday solution, demonstrating configurations through prototype building, assisting customers in testing the Workday solution, understanding and utilizing Workday's Implementation Methodology in all customer engagements, ensuring customers benefit from Workday's solutions, converting legacy data into Workday, assisting the Integration Consulting team in configuring and testing integrations between Workday and third-party/custom solutions, creating and executing lifecycle test scenarios for all testing cycles, ensuring optimal test coverage and execution for a smooth transition to production, mentoring and sharing product knowledge with other consultants, and helping deliver successful project outcomes and lasting customer relationships. Educational Qualifications required for this role are BE/B Tech/ME/M Tech/MBA.,

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Mortgage Underwriter focusing on Quality Control, you will play a crucial role in ensuring the accuracy and compliance of mortgage loans completed by internal staff. Your responsibilities will include reviewing individual loan files, analyzing income, assets, credit, and collateral information, and underwriting loans in accordance with client guidelines. You will need to possess expertise in initial and final underwriting, as well as a strong understanding of income calculations, tax terms, and end-to-end underwriting processes. Additionally, you must be able to identify red flags in mortgage files, report them to leadership, and devise action plans to improve quality control scores. Your role will also involve providing training to team members on quality control procedures, sharing feedback on errors identified, and coaching associates to ensure continuous improvement. It is essential to maintain current knowledge of client and investor requirements, resolve pre- and post-closing issues related to underwriting, and provide excellent customer service to internal and external clients. To excel in this position, you must have at least 4 years of experience in the mortgage industry, with a recent focus on quality control. You should demonstrate proficiency in GSE underwriting guidelines, automated underwriting engines, and appraisal knowledge. Strong analytical, interpersonal, and communication skills are required, along with the ability to manage time effectively and work in a flexible, production-oriented environment. Furthermore, you must be willing to work in a high-stress environment, be available to work beyond normal business hours when necessary, and collaborate effectively as part of a team. Candidates with NMLS-MLO Licensure are preferred, and all applicants must be willing to undergo background checks and work rotational shifts, including US night shifts and weekends as required.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Job Description: As a Marketing Consultant located in Hyderabad, you will play a crucial role in developing and executing effective marketing strategies. Your responsibilities will include managing marketing campaigns, conducting market research, analyzing trends, and collaborating closely with the sales team to achieve business goals. Additionally, you will focus on enhancing marketing effectiveness by providing valuable insights and ensuring customer satisfaction through exceptional service and engagement. To excel in this role, you must possess strong communication and customer service skills, along with a background in sales and marketing. Proficiency in project management, the ability to analyze market trends, and develop strategic marketing plans are essential. Your interpersonal and organizational skills will be key in building and maintaining strong customer relationships. A Bachelor's degree in Marketing, Business, or a related field is required, and previous experience in the culinary or food service industry would be advantageous. If you are passionate about marketing, have a keen eye for market trends, and enjoy collaborating with cross-functional teams to drive business growth, this opportunity is perfect for you. Join our team and make a significant impact on our marketing initiatives while delivering exceptional value to our clients.,

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2.0 - 6.0 years

0 Lacs

kerala

On-site

As a Housekeeping Supervisor at Morickap Resort, situated 3500 feet above sea level in the Western Ghats" mountain ranges, your role will be crucial in maintaining the resort's impeccable standards of cleanliness and hygiene. You will oversee the daily housekeeping operations to ensure that guests experience the highest level of comfort during their stay. Your responsibilities will include supervising the housekeeping staff, managing laundry services, conducting regular inspections of rooms, addressing guest concerns promptly, and coordinating effectively with other departments for seamless operations. Your attention to detail will be essential in upholding the resort's high standards and providing guests with a refined and tranquil experience. To excel in this role, you should possess supervisory and housekeeping skills, experience in laundry management, excellent customer service and communication abilities, and the capability to train and lead a team effectively. Prior experience in hospitality or luxury resort settings would be advantageous in understanding and meeting the expectations of our discerning guests. Join us at Morickap Resort and be a part of our team dedicated to creating memorable experiences for our guests while surrounded by the stunning beauty of Wayanad.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

The Westin Sohna Resort & Spa, located in Sohna-Gurgaon, Haryana, India, is seeking a dedicated individual to join our team as a Management Position in Event Management. In this role, you will assist the Manager in executing meetings and events while driving the implementation of the brand service strategy and initiatives. Your primary focus will be on meeting customer needs during events and assisting in increasing event revenues. Additionally, you will be responsible for handling any issues or conflicts that may arise during meetings. Conducting daily walk-throughs of the banquet floor to ensure client satisfaction and maintain quality standards will also be part of your core responsibilities. **Candidate Profile:** - High school diploma or GED required, with at least 2 years of experience in event management, food and beverage, sales and marketing, or a related professional area. OR - A 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with at least 1 year of experience in event management, food and beverage, sales and marketing, or a related professional area. **Core Work Activities:** **Assisting in Managing Meetings and Special Events Operations:** - Research and analyze new products, pricing, and services offered by competitors. - Review scheduled events and troubleshoot potential challenges and conflicts. - Coordinate all groups that will impact property operations. - Oversee the cleaning and maintenance of meeting spaces and corresponding areas. - Ensure furniture and equipment maintenance is up to corporate guidelines. - Execute brand service initiatives in event management areas. - Conduct daily walk-throughs of the banquet floor to ensure client satisfaction and maintain quality standards. **Assisting in Budgets and Finances:** - Develop relationships with outside vendors to enhance the event experience. - Establish prices and service agreements to increase revenue opportunities. - Assist in creating the annual banquet budget. **Driving Exceptional Customer Service:** - Create an atmosphere that exceeds guest expectations in all event management operations. - Consult with customers to determine objectives and requirements for events. At Marriott International and Westin, we are committed to fostering an inclusive and diverse work environment. We value the unique backgrounds and experiences of our associates and are dedicated to providing equal opportunities to all. Join our team if you are passionate, active, optimistic, and adventurous. Be part of a global team where you can do your best work, embrace your well-being practices, and become the best version of yourself.,

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