As a Caf Supervisor at Ciel Cafe, your role will involve overseeing daily cafe operations, supporting and motivating the team, and ensuring exceptional guest experiences. Your responsibilities will include: - Leading daily cafe operations to ensure smooth and efficient service - Supervising, supporting, and motivating baristas and team members - Delivering excellent guest experiences by assisting during busy times - Monitoring drink and food quality, presentation, and consistency - Assisting with staff training on service, drink preparation, and cafe standards - Handling guest concerns or feedback professionally and promptly - Managing inventory, monitoring stock levels, placing orders, and minimizing waste - Ensuring the cafe is clean, organized, and adheres to food safety standards - Overseeing cash handling, reconciling POS reports, and assisting with daily banking - Supporting opening and closing duties, ensuring shift checklists are completed - Communicating effectively with management about staffing, supplies, and operational needs Qualifications required for this role include: - Previous experience in a cafe, coffee shop, or food service environment (supervisory or shift lead role preferred) - Strong leadership and team-building skills - Excellent customer service and communication abilities - Passion for coffee, matcha, specialty drinks, and comfy food - Organized, detail-oriented, and able to multitask in a fast-paced setting - Dependable, proactive, and solution-focused - Basic understanding of inventory management and cash handling - Food Handler Certification (or willingness to obtain) - Ability to stand for long periods and lift up to 25 lbs In addition to a competitive salary, the perks and benefits of working at Ciel Cafe include: - Employee discounts on food and drinks - Visa provided - 2 days off - 28 days of vacation in a year - Medical insurance provided - Opportunities for growth into management roles - Hands-on leadership and specialty drink training - Supportive, team-oriented work environment To apply for this position, please email your CV to Cielbistrocafe@gmail.com.,