Posted:2 weeks ago|
Platform:
Work from Office
Full Time
• Handle customer inquiries via email and chat related to bookings, cancellations, and travel services.
• Provide accurate information and resolve issues efficiently within defined timelines.
• Maintain a high level of professionalism and empathy while dealing with customers.
• Collaborate with internal teams to ensure smooth resolution of customer concerns.
• Ensure adherence to process guidelines and service quality standards.
• Minimum 6 months of experience in an Email/Chat or Customer Support role (Travel process experience preferred).
• Excellent communication skills both written and verbal.
• Graduate/Undergraduate candidates are eligible.
• Immediate joiners preferred.
• Willingness to work in rotational shifts.
• Competitive salary (up to 3.2 LPA).
• 5-day working week.
• Cab facility for transportation.
• Dynamic work environment with growth opportunities
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