Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in mumbai
>
Tata Capital
>
Customer Service Executive - UCV Finance - UCV Finance

Customer Service Executive - UCV Finance - UCV Finance

Tata Capital

0 - 2 years

13 - 17 Lacs

mumbai new delhi pune

Posted:None| Platform:

Apply

Skills Required

customer relationship customer service sales vehicle finance crm emi business loan personal loans business solutions business development recovery marketing relationship management stakeholder management collections lead generation service sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales

Role Description: Customer Service Executive

Title:

Level:

Reports to:

Section:

Department:

Job Purpose:

Key Accountabilities:

Lead Generation

Generates lead for deals through interactions with DSE or through channel partners/open market

Customer Relationship Management

End to end customer relationship management including explaining product offerings and resolving sales queries
Cross-selling product offerings to customers
Educates customer with information to build their understanding of issues and capabilities
Goes beyond their day to day work to assist customers in a positive manner

Dealer Relationship Management

Maintaining relationship with assigned dealer

Deal Processing

Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Internal Stakeholder Management
Interact with operations and credit team in order to ensure smooth processing of loan applications

KPIs:

Units Disbursed
1st EMI Resolution
RC Collection

Qualification:

Any Graduate

Experience

: 0-2 years work experience only in Vehicle Sales

Skills & Competencies

Functional Competencies

Communication Skill
Negotiation Skill
Market/Industry Knowledge
Analytical Skill
Product Knowledge

Behavioural Competencies

Execution Excellence
Customer Centricity

Hiring Parameters:

Should be comfortable to move in the market
Should have learning attitude
Should have bike and license
Should have good knowledge of RTO
Should have product knowledge

Location- Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

More Jobs at Tata Capital

Customer Service Executive

Trichy, Chennai, Madurai, Salem, Tirupur/Tiruppur, Coimbatore

Experience: Not specified

INR 3 - 6 Lacs

Customer Service Executive

Madurai

Experience: Not specified

INR 3 - 6 Lacs

Customer Sales Executive

Giridih

Experience: Not specified

INR 3 - 8 Lacs

Customer Sales Executive

Dibrugarh

Experience: Not specified

INR 3 - 8 Lacs

Collections Manager

Ahmedabad

3 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.