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Tata Capital
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Customer Service Executive - Two Wheeler Loans - Vriddhi

Customer Service Executive - Two Wheeler Loans - Vriddhi

Tata Capital

0 - 3 years

4 - 8 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

customer service financial services sales retail client relationship credit underwriting credit analysis credit management credit appraisal customer support disbursement sales promotion vendor credit policy lap home loans customer handling finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and results-driven Customer Service Executive to join our team in Katni. The ideal candidate will have 0-3 years of experience, ensuring the achievement of disbursement targets for retail loan products with minimal delinquency.
Roles and Responsibility

Identify target areas for prospective business and pre-screen customer segments according to organizational norms.

Ensure high customer satisfaction by proactively understanding their needs and cross-selling multiple products.

Execute sales promotion activities to build customer interest in the TCFSL brand.

Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers.

Provide training to staff members and vendors to understand market trends, competition, processes, and products.

Ensure compliance with all Audit/RBI regulations.

Job

Graduate in any discipline.

Strong communication and interpersonal skills.

Ability to work in a fast-paced environment and meet sales targets.

Knowledge of banking and financial services is an added advantage.

Experience in customer service or sales roles is preferred.

Ability to build strong relationships with clients and vendors.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - Two Wheeler Loans - Vriddhi