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Tata Capital
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Customer Service Executive - Two Wheeler Loans - Vriddhi

Customer Service Executive - Two Wheeler Loans - Vriddhi

Tata Capital

0 - 3 years

4 - 8 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

customer relationship customer service sales cse relationship management international bpo customer care banking products financial services retail customer support disbursement sales promotion voice process vendor client relationship crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and results-driven Customer Service Executive to join our team in Villupuram. The ideal candidate will have 0-3 years of experience, ensuring the achievement of disbursement targets for retail loan products with minimal delinquency. Roles and Responsibility
Identify target areas for prospective business and pre-screen customer segments according to organizational norms.
Ensure login and disbursement numbers meet targets and achieve sanction ratio goals.
Proactively understand customer needs and cross-sell multiple products as required.
Execute sales promotion activities to build customer interest in the TCFSL brand.
Build strong client relationships internally and externally, fostering a strong brand identification with potential customers.
Develop and maintain distribution channels and provide training to staff members and vendors.
Ensure compliance with all Audit/RBI regulations.

Job
Graduate in any discipline.
Strong understanding of customer service principles and practices.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet targets.
Familiarity with financial services industry and knowledge of banking products and services.
Experience in customer relationship management and sales promotion activities.
TitleCustomer Service Executive - Two Wheeler Loans - Vriddhi - Nehruji Road - CSE, ref=6586938.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - Two Wheeler Loans - Vriddhi