Customer Service Executive

0 - 3 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hi Job Seekers,

We are seeking motivated and customer-focused Customer Service Executives to join our growing team across Noida, Gurugram, and Lucknow.

Key Responsibilities

  • Handle inbound and/or outbound customer interactions via calls, emails, or chat as per assigned process
  • Understand customer issues and provide accurate, timely, and effective solutions
  • Maintain a polite, professional, and empathetic approach during all customer interactions
  • Ensure compliance with data privacy and information security standards
  • Follow call flow scripts, SOPs, and escalation protocols

Process & Compensation Details

Noida

  • Non-Voice Process

    • CTC: Up to 23,000
    • In-hand Salary: 20,000
  • Voice Process

    • In-hand Salary: Up to 27,000

Gurugram

  • Customer Service (Voice / Non-Voice)

    • In-hand Salary: Up to 24,000

Lucknow

  • Customer Service

    • In-hand Salary: 16,000 17,000

Eligibility Criteria

  • Minimum qualification: 12th Pass / Graduate

  • Strong communication skills (mandatory for voice process)

  • Basic knowledge of computers and CRM tools
  • Ability to work in rotational shifts (if required)
  • Freshers and experienced candidates are welcome

Benefits & Perks

  • Fixed monthly salary with performance-based incentives
  • Paid training and skill development programs
  • Career growth and internal promotion opportunities
  • Stable and secure employment

Interested candidates can apply immediately.

They can connect over call / WhatsApp their resumes : 9569902470 (Fauzia)

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